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On-line Energy Accounts - Statutory period for maintaning Bills and Statements
Most energy providers provide discounts for On-line Only accounts which don't provide a paper bill or statement. However on at least two occasions, I have not been able to access old bills as they are not available on line. I can understand where paper bills are provided that the Energy supplier may archive older bills to…
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gas, electric and water comparison?
Hi all, I was looking to see whether I could find the average cost of the basic utilities because I'm sure my costs are quite high but when looking to switch gas and electric and/or get a water meter, the internet's telling me I couldn't save anything.. I currently pay: £40 - electric (Npower) £30 - gas (Npower) £44.42 -…
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Issues with Npower!!!
Just want to have a rant about this issue as it's starting to drive me crazy! When I moved into a rented property 4 years ago, the property was connected to Npower on a Economy 10 heatwise tarriff which meant that there were two meters with 5 meter readings between them. I tried to switch at the time but was told that Eon…
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Switched, Saved and Got a Refund
Hi all, Just wanted to share our excitement. We switched energy providers from First Utility to Green Star via MSE Energy Club in On 28 July 2015. We used to pay £105 monthly for the dual energy tariff and now it's down to £47.12 for both electricity and gas. We received £30 from MSE Energy Club for using their site and…
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EDF Not Supplying Gas Only ?
Cheap Energy Club shows that I can save with EDF gas only but when I go to their website it will only supply me with electric only or dual fuel. Anyone else found this ?
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Eon Rep Activating online account
Hi when I try to activate my new online account it says I am already registered, (I was a previous customer). Do I need to activate my new online account or will my old one be re-activated?
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At my wits end with Scottish Power
I (stupidly) switched supplier to Scottish Power in March when I moved in to my rental property. I did not actually realise the switch had taken place until I chased this up in May, having heard nothing from them. This meant that they did not have meter readings for my property from the day of the switch. I gave them meter…
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British gas in home display battery usage
Hi Somebody keeps turning the plug to the smart meter off, so I am going to run it off battery. I have stuck some self adhesive magnets on the back so it's stuck to the fridge. Has anyone run the smart meter off battery? and how long does it last?
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smart meter
I am thinking of switching my energy supplier but have a smart meter, that was supplied to me a few years ago from British Gas. If I do switch, would I still be able to use this meter with the new supplier?
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Free boiler
I am currently applying for a free boiler under the government scheme.i claim working tax credits and am over 60yrs old .my question is will they accept my provisional tax credits award or will I have to wait till I get my final award notice. I renewed in June but still havent received my award although I get a payment…
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Cancel Co-Operative Energy Direct Debit?
Just after a bit of advice... We completed our switch from Co-operative Energy to Flow Energy yesterday. Currently we are around £340 in credit on our Co-Operative account & awaiting our final bill (which should be around £50 according to my calculations) I've read plenty of horror stories about Co-op taking DD payments…
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E.ON collective deal and moving home
Hi, I want to switch with this deal, but just want to confirm one thing: I understand if I move home I'll lose the deal, but will I have to pay the £60 penalty if I stay with E.ON in my new home on a different deal? Also, I'm due to go on holiday in about two weeks for approx. three weeks, so I won't be home to give a…
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MSE Switch and Pre-Payment to Bill Meters
I was wondering what the situation is when you are currently on pre-pay meters and require bill meters to be fitted when switching on the MSE collective switch deal. There's no debt, and I'm sure there would be no issues with passing a credit check if needed. The MSE energy guide page says EON doesn't charge for bill…
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Who to believe?
MSE has told me, after I entered correctly the details of my gas and electricity annual usage, that E.ON would be the cheapest option for me to change to from FLOW. However, I then entered the same data on the Which? Switch site and, No, E.ON is apparently more expensive than my present supplier. So who do I believe? If I…
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Quick question about meter readings
I have just switched my new supply starts on the 11th Sept,when do I take my meter reading for the old company?the 10th?
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Electric heating
I've recently bought my first flat, and it currently has very old storage heaters, one of which is broken. So I'm looking to replace the broken one with another type of heating. The flat has no gas, so it has to be electric. Can anyone recommenced the best option for living room electric heating? I don't like the storage…
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CheapEnergyClub - Stupid software
Just went to check the latest prices on the CEC and found a new supplier listed in my results. It was called "The Robin Hood Energy company" who will only supply to people with the Nottingham postcode. So why was it listed for me, in a different region and 80 miles away from having a Nottingham postcode? The CEC have all…
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Electricity Bill
Hi there, We moved into a rented semi-detached cottage one year ago. The property is about 200 years old with solid brick walls, 2 small bedrooms and some loft insulation. The property only has electricity. We have been paying the estimated electricity bills (at around £400 for the year) which we knew we lower than the…
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Changing Economy 7 times
I have an Economy 7 meter, which is radio controlled with fixed hours of 23:30 GMT to 06:30 GMT (00:30 BST to 07:30 BST). These fixed times are marked on the meter and I do not have a separate Economy 7 circuit; my hot water is heated on a timer. According to NPower (not my supplier), the Economy 7 cheap rate period can…
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Underfloor heating and AFHP
We have recently moved into a converted barn (completed 2012) and I need to understand how to best use the heating system (there are no instructions). We have 3 living rooms, a porch and a shower (electric) room/toilet downstairs, and two bedrooms and a bathroom upstairs. We have triple glazing and kingspan insulation.…
