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Scottish Power billing
Hello, I lived in a flat with my boyfriend from 24th February 2014 - 24th November 2014. Scottish Power were the service provider for gas and electric, and our Estate agent sent them our meter readings when we moved into the flat. The whole time that we were there, we never received a bill from them. My boyfriend and I…
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npower, direct debit payment and the National Meter Database!
Hi, I received an energy statement from npower in May 2015 that said they were going to increase by direct debit payment by 23% based on an estimate. I rang them with my actual meter reading so that they could give me a more accurate direct debit amount. I didn't hear back and rang them today to be told to take a new…
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Is it a Scam? Strange arrears letter from SSE, help please
I've received a strange letter from my Gas company SSE (via Ebico on a pay as you go meter, have been with them for around 3 years and at this property for 9 years). There are a few things that are making me suspect it could be a scam, and I wonder if anyone else has experienced this or if I am being too cautious? They…
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Going from pre paid meter to ordinary meter
I am moving house soon and in the property there is pre paid meters for gas and electric. I am used reading my meters and submitting reading then paying by DD every month. I do know who the supplier is to the house I am moving to and is different from the supplier I use. I do wish to stay with the supplier I use just now.…
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First Utility
We have moved energy suppliers from First Utility (FU) to GB Energy Supply and i was in credit with my FU.I have asked First Utility on a number of occasions for this money but they have still not sent it.It is over a month now since i moved to GB and over a month since i asked for this money. Please avoid First Utility bc…
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Small Supplier v Recognised Supplier
I'm currently in rented accommodation and use Scottish Power (dual fuel fixed online tariff) but will be moving within 2 months when my property purchase completes. No real issues with Scottish Power. My new property is currently supplied by Ovo Energy (don't know if there's a Smart Meter), so trying to decide who to use…
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Southern Electricity
Hi all, Just to give a bit of background info on my problem before I go into detail… I moved into a 2 bedroom flat on 30th September 2014. We only have electricity so there is no gas in the apartment. We are out for the majority of day/night due to busy lifestyles so we don’t use a large amount of electricity in comparison…
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Solar panels
Hello all, I have a question for any solar panel experts or users alike? I am looking to get a kit installed on my 3 bedroomed house, 4 people living there. I have done some research and have found what are considered the best panels. It would seem Kyocera and Grape Solar are the best panels on the market there are some…
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Switching
Something to watch for anyone switching - Just gone through the switching process via the MSE collective and the potential savings were about £20 a month. Great, I thought, BUT the figures used to give this fantastic saving were NOT the ones I entered in the relevant boxes and the actual savings will average out at about…
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Switch supplier on new tenancy
I have just moved to a property and want to switch supplier from the off. Do I need to call the existing supplier and create an account and then try to switch, or can I just supply the initial readings on a switch website for a new supplier to use? Will the existing company be able to close the account without me first…
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Free Boiler Upgrade - question
Do they need proof if the boiler was fitted over 8 years ago or not? The guy who fitted it I found out afterwards was a complete cowboy and wasn't corgi registered. If I apply for a new one under the government scheme will they want proof (which I've not got) of when it was fitted? I think I'd qualify as I'm a single…
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Energy company debiting my account & an incorrect electric meter
A few days ago I was debited quite a few hundred pounds unexpectedly from the supplier of the electric meter. This is where it gets complicated. I have two electric meters in one house, as the annex has a seperate electric meter to the masionnette. Winding the clock back 6 months, I switched over the masionette energy…
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Economy 7 day rate cheaper than flat rate tariff?
I have been doing some energy comparisons and slightly surprised at the results. On a flat rate tariff I see the following costs Standing charge 20.45p a day (21.47p a day inc. VAT) £74.64 Day rate 10.211p per kWh (10.722p inc. VAT) Yet on Economy 7 I see the following. Even the day rate is cheaper than the flat rate…
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IGT - Gas Transfers
Those of us with homes that have IGT-supplied gas and who were hoping to see IGT transfer delays becoming a thing of the past are, I fear, going to have to wait. PROJECT NEXUS IMPLEMENTATION We were very disappointed to learn that PwC’s analysis shows that 1 October is unlikely to be a viable implementation date for…
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Water Immersion Tank linked to E7 meter
Hi all, I have purchased a property which has an immersion water tank and an ecomony 7 meter. I have never used an immersion water tank before so I was wondering if somebody could help clear up something which I am confused about. Should the immersion water tank be linked to my Economy 7 meter? I am currently with EDF…
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sainsburys energy
hi guys I'm on my phone and it does not use the search option anyway looking at leaving british gas and sainsburys can supply me at 25 pounds a month less thing is do they do all the work when u give details and that's it or do I have to inform bg of my leaving really sorry if this is done to death but not that clever on…
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United Utilities Cryptospiridium contamination
We live in the North West where United Utilities have advised customers in nearly 100,000 homes to boil their water for drinking, brushing teeth, salad washing, general food preparation and making ice until further notice. This warning is expected to last until early next week at the earliest. This warning has been in…
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"time-of-use" tariff using a Smart Meter
Hi, I'm wondering if anyone can help me. Our house has smart meters for gas and electricity therefore I can accurately monitor our usage and get accurate billing from my energy supplier (first utility). The other possibility that the smart meter brings is the option of switching to a "time-of-use" tariff. Can anyone…
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Energy Companies adding 'up-front' cost to the Green Deal
The Green Deal may be gone, but there's headaches for it to cause yet. The company I work for was - among other things - a Green Deal installer for the past six months. Just so it's clear, the idea of the Green Deal is that there is no 'up-front cost' for energy efficiency measures. The measure (be it insulation or a new…
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GB Energy
A poll to get an idea of how switching to GB Energy Supply goes : For those who are customers : How did the switching process go and how is the online account experience ? I want to switch but don't know what % had no initial problems.
