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FITs and E7 switching
I am with SSE, have solar panels and storage heaters. I have been quite happy with my online account, an economy 7 tariff, and registered my solar with them for FITs refunds. Now they are "updating" their IT system, so will be sending me paper statements, and can no longer pay my payments directly into my energy account.…
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Loft insulation
Looking around it appears that loft insulation has got expensive again. Can anyone recommend anywhere that is selling it at a decent price? Thanks
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To pay or not to pay
Back in 2013 I switched energy supplier from Scottish Power under the guidance of the Cheap Energy Club. As always I checked my balance when the switch completed and found to be in the region of £60 in credit so I requested that be transferred to my bank account which went through without any problems. As I normally do I…
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Underfloor Heating £1000 Ecotricity Bill
I have used Ecotricity as my energy supplier since 1997/8 (Due to what you are about to read, I have just applied to join Good Energy - I want to support sustainable energy production, as far as that is possible). I installed underfloor heating to my property, completing the installation in November 2013. I had anticipated…
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Linking log burner / back boiler to electric combi boiler ?
Morning all, long time lurker, first time poster here. Problem : moving to terraced cottage with no mains gas, no room for heat pumps or thermal store, solar not looking good (only suitable roof is tiny, garden not south facing). We don't want storage heaters. Good news. There's a lined flue so we can use a wood burner…
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Problem registering solar panels on shared ownership property
Hello we purchased a new build property April this year ( we own 40% of the property) the house came with solar panels and we had confirmation from solicitors that they are ours and we can claim for the feed in tariff. I have started the application process but have come to a stumbling block.. We have the installation…
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Energyhelpline* mse - LINK
Switch via this specific Energyhelpline*. You can get £34 for a dual fuel switch, or £17 for a single gas or electricity switch. When I enter via the LINK - The terms and conditions on the website indicate ''The deal will run for a limited time only, it is expected to last until January 31, 2015 :eek: but if demand is high…
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Over 75 on Eon Plan - am I on the wrong plan?
I was on the E.On Staywarm plan but once they ended that I was put onto the E.On Energy Plan - I take this is there standard plan. Now have I been put on the wrong plan? They say I am on their cheapest plan? What do I do. My usage is 5665kw electricty and 16418kw gas. I have an old home which I need to heat the year…
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Green Deal - Finance Options
Hi, Wondering if anyone can advise or point me towards information on ways to fund green deal/energy saving options. A few years ago I looked at the Green Deal but didn't go ahead with the improvements and have now noticed that the Government has stopped the funding to the Green Deal Finance Company. My question is. It…
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Huge Npower Electricity bill mess up - advice needed!
Hi there, My first private tenancy contract after leaving student halls just ended, and there has been some kind of huge mess-up, which has left me and my flatmate with a bill of over £1,500 to pay, and I am really hoping for some advice on what to do about this! We lived in a 2 bedroom, 2 bathroom flat in London, which…
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Query regarding switching process
I annually switch my energy provider but have been a bit uncertain of a recent move to GB Energy. I switched via the MSE comparison sight three weeks ago. All seems to be following the typical procedure of receiving emails from the new provider. However, yesterday I received an email stating they had debited the first…
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Massive energy arrears help!
Hi everyone, I'm looking for some advice regarding my energy arrears of over £2500. In April 2013 I switched suppliers. With the new supplier I paid £159 monthly combined for gas and electricity. This was based on what was paid to the previous supplier entering regular meter reads. Around the time of the switch we had our…
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OVO giving wrong price data via their website
Following on from my previous post about Scottish Power seemingly misleading customers, I now find that OVO are no angels either. Take a look at the screenshots below. Notice anything strange? OVO say its costing me 11p per hour, no matter how much electricity I'm using. Which is obviously tripe. This problem is present…
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Scottish Power: Outstanding Bill 18 months late!
Hi, Today I got an email from Scottish Power. 'Make your final energy payment to avoid charges... You have not made your final payment. It is very important that you pay now to avoid collection charges being added to your account' So I logged on and sure enough, my account showed an outstanding amount of £37. However, I've…
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British Gas Rant
I am not really asking for advice here, as I don’t think there is anything more I can do. I just need to get my anger and frustration out after having had six months of stress courtesy of British Gas. I moved into my new home at the beginning of February, and called BG to set up my account etc. They said that the house was…
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Moved House - massively reduced electricity cost
I moved in at the beginning of July and put £20 on the prepayment meter. I've checked it regularly and I can't believe how little it's using. It still has about £3 left from the first top up. I thought it might be some sort of technical fault so I topped it up by another £20 last Friday but it's still not using any more.…
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Solar panels
Hi Every one I am currently in the process of buying my first house (exciting times) I have been looking into the possibility of having solar panels, but wanted some reviews? Is it worth the effort/ expense? Do you see the benefits? In hindsight would you still have them? All feedback welcome :)
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NPower Help!!
Hi, Apologies if I have posted this in the wrong place/incorrectly. I am at my wits end and need some advice. I have been with NPower for 3 years. When I moved to my property they put me on an economy 7 tariff as I have storage heaters. I told them at the time I didn't want to be on economy 7 as I had no intention of using…
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Incorrect info from Cheap Energy Club
Hi, I used the Cheap Energy Club today to try to find the best tariffs for my gas and electricity. It gave me Green Star Energy Rate Saver 12 month fixed 2508 rate as my best option. I viewed the standing charge and unit rates and then clicked the button that took me to Green Star's site. All good so far. However, when I…
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Utility company Subject Access Request: where to send?
I want to make a subject access request to Southern Electric - SSE. Rang twice to get address as couldn't see it on their site. First time told that any such request would have to go through them (I found myself speaking to collections). They would email the relevant internal department who would then write to me telling…
