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Energy

Archives for January 2015

Standing Charge vs Unit Rate
Hi I was wondering if any one could help. I am currently with Npower for gas and elec. Online price fix feb 2015. Gas is 4.087 per kWh, 12.243p per day standing charge Elec is 12.00p per kwh, 26.18p per day standing charge When doing the price comparison it saves i can save around £93 per year with Eon however the gas…
Is it possible-Washing Machine on Timer?
Hi We do run Washing Machine almost daily. We have Separate Day and Night Electricity Tariff,which I am told is valid after 11pm only. My question is- can I use a timer on Power Socket so that Washing Machine turns on say at 12am? As it is not on while we go to bed, how can I be sure it will start automatically? Its a Beko…
E.ON EnergyPlan Confusion
Hi, I'm hoping someone can help. I have been in our first home now for 5 months and electricity is supplied by E.on on the E.ON EnergyPlan. Our house is heated by storage heaters, and despite using 85% of our electricity at night for the last 3 months our bill is (what I consider) pretty high. Our bill shows the E.ON…
Big Energy Switch Event II
Hi, I'm trying to switch energy providers using the big switch however I am coming unstuck when inputting my past addresses on moneysupermarket.com as I haven't been living in the UK for the past 3 years. I moved from Ireland in August 2012 and we don't have postcodes in Ireland so the website cannot find my address. Does…
changing from economy 7
hi, my son has moved into a new rented property today and ive took his meter readings. it seems like the electric is on economy 7, i dont really understand why it would be as there is gas central heating in the property. i am likely going to sign him up with eon v15 but will that be straight forward with the current meter…
nPower large final bill
Ok, i have read a lot about this but I switched from npower to eon last November and this week received a final electric bill for over £1300 ! I had been with npower for several years paying monthly direct debits but had loads of issues over past few years with my account being messed up. Payments had regularly gone up n…
NPower wrote off final bill now 8 months on they've sent me a final bill
Hi, can anyone give me some advice please. I left NPower officially May 28th 2014. I didn't receive a final bill, but I did receive a letter, dated 22nd July 2014, saying: 'We appreciate the account was closed over 6 months ago. Due to problems with our system at the time, we were unable to send you a statement covering…
Debt collection for old account
Hi, Fuming this morning. Got a letter from a debt agency to chase £90 owed to Ovo from a property I moved out of in 2013. I owned the property, cancelled the electric on Sept 2nd but it was then vacant until new owners bought it on Oct 11. I got a final bill in credit up to Sept 2nd, and was sent a cheque to cover my…
Warm Homes Scheme - which gov dept
It may sound a simple question - but which government department is administering the Warm Homes Rebate Scheme ? I am assuming that it is DWP ? https://www.gov.uk/the-warm-home-discount-scheme
How to move tariff and ditch Economy 7 at same time
Hi all The Cheap Energy Club tells me that I can save a good chunk of money by moving to an E-on fixed deal. I'd like to switch but at the moment I'm on an Economy 7 tariff with EDF. I use about 30% of my electricity at night so I doubt if Economy 7 is right for me. My meter was changed about two years ago to a version…
First utility annoying me, Can i switch without cost?
You don't have to read all of what's below, it just might help to understand what's happened a bit. So a couple of months ago, I was fortunate enough to get my first flat YAY! :) Obviously the first thing I wanted to get sorted was the gas and electric provider. I straight away signed up for the MSE e-mails and the first…
Energy Switching
I am in a bit of a quandary about what to do with the energy prices actually going down. It was easy when the only thing that was sure was that prices would go up and you could make a judgement on the advantages of a fixed rate deal. As the only people who can make a judgement as to where prices are now going is the energy…
switching energy provider & FIT
We have solar panels and receive FIT payments from our energy provider (Scottish Power), but I'm pretty sure that we could get a better tariff elsewhere. I've always been nervous to even try to switch because of the difficulty with the FIT. Does anyone have any experience of this? Are energy companies willing to take on…
Sainsburys 2015 Fix!
Just swapped to the feb 2016 fix and for me was £300 cheaper and no £60 fine for getting out of the fix :) Not sure if others are on the 2015 fix will save me £25 a month
Pay As You Go Fuel Costs
Hi everyone, I was just wondering (for those that don't mind answering) how much you pay in fuel costs per month if you're on pay as you go energy tariffs with a pre pay card/key, more so for gas. I've recently moved into a 2 bed maisonette by myself and pay about £25 a month in electric top up which seems about normal I…
Gas transferred without my knowledge, please help
Bear with me this is a long one. I have been with SSE for both gas and electricity for several years. I had a debt with the gas so have been paying it off using a card meter. I got a letter from SSE just before christmas saying i owed £240 so i called them and told them the debt was being paid via the meter. They informed…
just switched timing mistake
I switched to eon v14 from EDF but the week after you introduced the cheap energy club winter fix do you think it will go through in time for me to invoke the cooling off period and change to the winter fix....im anxious lol
Timing for switching question, advice please
Sorry probably common question but I am with Scottish Power for gas and electric on a deal that runs out Feb 28th 2015 with penalties for leaving early, bearing in mind it takes a few weeks to switch over completely, can I start the process off before then and if so when would be good or am I best waiting until the 28th of…
Do OVO owe me cash that is in credit if i move house?
If i have credit on my elec/gas meters when i move do i get this automatically back from OVO or what? Or do i ask them to put in in a bank account i have, or do i lose the whole amount? And how do i go about informing them that i will no longer be at this address, and that the awful standing charge they put on the pre pay…
Can I Switch again?
I recently changed to eon under the MSE Collective Switch scheme and as such I've only been an eon customer for just under 2 months. Am I eligible to switch again to the Sainsbury's deal? After all, I've only been with the eon deal for such a short time.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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