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NPower bill - 2 YEARS after we left!
I have just been notified by NPower that they have sorted our bill for a property we left 2 years ago, despite us repeatedly calling and emailing (thank goodness I have the emails) asking them to sort it out. They never took any money from our account, despite setting up a direct debit and never finalised the account even…
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energy savers fund...
Hi. I've just been contacted by this company offering free daylight saving panels. They take the income generated for 5 years to pay for them. I can't find any info on them other than their website anyone else hears of them?
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Stuck with Scottish Power
At the beginning of August, my husband and I purchased a flat with electricity supply only (no gas). The flat used to have storage heaters and an immersion boiler which we have now fully replaced with an electric combi boiler and connected hot water radiators. As a result of this change, we are no longer in need of the…
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Unable to have Smart Meter due to place of meter.
Not really a problem as such but just wondered if anybody had come across this problem. We decided to go with British Gas last year due to the fact their tariff was cheaper (than N Power) at the time and also we would be able to have a Smart Meter installed. After contacting BG we were finally given a date when somebody…
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Huge electricity bill
Hi I'm new here so hello guys We have just had a electricity bill of Scottish power saying we've used 12,500 kW this year We are on Direct debit & been paying £75 per month, the last 11 months we have been on a estimated bill (silly i no I should of checked the meter before now) the engineer took a reading last week and…
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Big Winter Switch to E.ON - Application
Hi I am thinking of switching from NPOWER to EON as I can see EON now reward Tesco points. I wondered what the Big Winter switch deal was and am I too late? If so am I best going to EON direct or via Quidco/go compare?? Thanks for any advice
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MSE News: British Gas fined £11 million after failing to meet energy efficient target
British Gas has been ordered to pay £11 million to charity after an Ofgem investigation found it failed energy targets... Read the full story: British Gas fined £11 million after failing to meet energy efficient targets Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it…
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Best settings for conventional bolier
Hi guys, Looking for some opinions. Living in a rented flat with an old conventional boiler. There is a timer unit but no thermostat. Up until the cold spell hit I've have the heating on for half an hour in the morning and the same in the evening, and this has been enough for me to be comfortable. The TRV's are all set to…
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Heat one room or all with Combi
I have a Combi boiler (newly serviced) in my council 1 bed flat. I have started just putting a radiator on in just one room just for an hour or so obviously with door shut. I have the radiator on max to heat up quickly, the room stat is in the hall so doesn`t apply here. The trouble is the boiler is `going` constantly…
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Scottish Power taking the mick
I have been with SP since January 2012, and generally been happy with their fixed tariffs for my dual fuel bills. However, having notification from MSE that I could save over £100 per annum by swapping to the Co-op, I am certainly glad I did swap. SP have just advised me to change my monthly DD from £137 per month to £187…
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Solar output in Winter
I had a Solar PV system installed 21 days ago and thought I'd have a quick look at the meter and noticed it has generated 52.89Kw of energy since installation. It's a 4kw installation with a pretty good orientation (South). Even though it is winter, I'd have expected it to generate slightly more than 2.5kw per day on…
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advice on changing heating sysytem
hi all, My home has an old heating system. Honeywell blow heating downstairs, due to an electrical fault this isnt working, and a boiler with a hot and cold water tanks for radiators upstairs. Only 3 out of the 5 radiators work and yesterday a pipe burst in the loft so i cant have the water on. Im considering replacing the…
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Next doors Heating (or lack of)
Hi This is a weird one. At the beginning of the week we noticed our next-door neighbour has headed off somewhere and left half the windows open in his property. We don't think he usually runs the central heating. The problem being, is that because we are semi-detached, as his property cools down (and lots at the moment)…
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n power nest thermostat
hi all first post on here, I received an e mail from n power yesterday about there nest thermostat at no extra cost but on checking if I was eligible it seems that the cost of having it installed is added on to your bill so its not free after all and actually makes it a lot more expensive so I contacted them and am waiting…
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Faulty gas meter
Hi, new poster here and hoping someone can give me done guidance. I have just had my British gas annual visit to service my boiler, the 2 engineers have informed my wife that the gas meter appears to be faulty in our favour. They claimed it is only clicking 8 out of 11. As a result they were unable to carry out the annual…
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The Warm Home Discount
My mother was SSE for the Gas and Electric. She had applied for "The Warm Home Discount" 2014/15 and her application was accepted. She had a letter from SSE confirming this and advising that £140 will be credited to her Electric account by 31 March 2015. However since then, her fixed term contract came to an end at the end…
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Supplier refusing to return credit as I'm transferr
Hi. I wonder if anyone can assist me? I'm transferring energy supplier. The gas has transferred and I've received a credit back from my previous supplier. Both my old supplier and new supplier say that my transfer of electricity has gone through. The old supplier however are refusing to give me the £130+ I am in credit as…
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EON - I cant work out why my bill is so high!!
Hi All I really need some advice :( I have Economy 10 with Eon and im paying £70 per month via direct debit - this would be fine and I understand that that is a reasonable amount for energy but I really cant understand why its that much! I live alone in a bungalow - this winter I still havnt put the heating on as it bumps…
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Horstmann electronic 7 no hot water
I've recently moved into a new apartment, bearing in mind before this someone else has always sorted out hot water/electricity etc. I have absolutely no clue how work the hot water controls. I have read the manual online and understand the summer/winter setting is set at a default setting when its installed. My old man…
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Is it worth cancelling my fix?
I'm on a long term fix (nPower Price Protector March 2017) but out of curiosity I decided to have a look using the cheap energy club at what other deals were available. After doing so I am sooo confused, as fixing slightly shorter eg until April 2016 saves me £345 a year! (gas and elec combined). Current spend per year is…
