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Help to break down my electricity tariff please :)
Hi, Could someone help me understand what the difference between having a unit price of 13.871p and then a unit rate of 17.546p boost and 8.694 for afternoon/evening I'm on the eon heat wise energyplan 6 Thanks :)
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Change pre pay meter for free?
Hi are there any electricity companies that will switch my pre pay meter to a direct debit meter for free? I moved house two months ago and am getting nowhere with Scottish power my current supplier despite complaining. I'm constantly worrying of getting a power cut due to being housebound. Thanks
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No heating for 8months
I'm a customer of sse. On the 31st of march I switched to a pre-payment metre as I'm recently disabled and it offered me a way to have better control of my finance since I cannot work anymore. The problems started when I tried to go into a corner shop to collect a prepayment key card. The code I was given by sse would not…
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Been without gas for 8months
Disk ndjej
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gas bill
hi can anyone give me some advice on this matter.today i received an gas bill from british gas for the sum of 427.65 the thing is i havent been with british gas since 2009 what do i do.do i still have to pay this bill although i don't remember leaving them with such a hefty bill.
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Meter help needed
I'm trying to sort out the Utility bills for the widow of a friend who recently died I've photographed the meters, but am puzzled by the Elec meter. which seems to be fairly recent installed digital, but I when was takeing it's pic there was no red flashing light when I knew power was being used in the house, and the…
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Eon overpayment to me, their error...
I have an issue with Eon, who have overpaid me a refund. 29th Sept my account is ~£70 in credit, closed (we moved house), and all DDs are cancelled. 1st Oct, Eon expect a DD payment, which is not made as it has been cancelled. 2nd Oct, Eon send me a cheque for ~£125, which I payed into my bank. 23rd Oct I recieve a bill…
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SSE to SSE
I was with SSE and happy with the serivce in my old house. I moved two weeks ago and rang to stay with the company. Of course this kicks off a new contract of supply to the new house but I dont like the "Welcome to SSE" letters I get as I'm still the same person they knew [sic] before. Perhaps a "thank you for choosing us…
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£12 credit for eligible power customers
Not sure if already posted, but has anyone noticed a £12 credit being applied to your electricity bill? I spotted it last night, and a brief google search popped up a government document saying all eligible customers should receive a £12 credit to their account from their supplier with 6 weeks commencing Oct '14 - very…
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How exactly does pre pay work
Each company seems to do it a little differently. Just as I recently changed to a new a new supploer which added £7 credit on and has no standing charge, when it got down to the last £1 I tried to be thrifty(took about 4 days to use the £7) then all of a sudden it told me I was £7 in debt I was told I would get £7 welcome…
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New boiler
Hi folks - looking for advice on a new boiler/ heating system with rough costs. The scenario is 20 year old semi, with original boiler / heaters. Boiler situated in kitchen on ground floor, water tank in loft, hot water cylinder on first floor, two showers on first floor. Mostly microbore plumbing, some thermostatic valves…
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Energy Suppliers and winter fuel help
I moved home a few months ago and looked on comparison sites such as this for the best gas & electricity package. I tried to go to First Utility but got no joy from them. One response was they do not cover my area. However I have never received any feedback from them over this. The next best was Ovo Energy so I am with…
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NPower debt cancelled then backtracked!
NPower debt from 2012 (@£1000) Approached C.A.B 2 years ago regarding this and other debts, and have been assisted by them into reconciling most of my debts. However no response received from NPower, over past 2 years a total of 3 debt collection agencies have contacted me and added charges on top. But NPower still didn't…
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New gas connection non-standard length
Hi We have had an offer accepted on a house but aren't due to move in until May next year as there are currently tenants in situ. The house currently has an electric combi boiler and isn't connected the gas supply, so we are budgeting to get it all replaced and connected. The next door neighbour has gas, and after speaking…
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DD yearly discount on long fixes?
well I,ve been with Npower for about 13 months now, just viewed my bill, but I have no yearly discount of £42 or whatever it is by paying by direct debit for 12 months in a row I,m on the march 2017 fix deal, am I wrong in thinking I get the rebate at the end of the 12 months or is the discount already factored in by…
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Npower monthly DD increase??
just viewed my bill after giving upto date meter reading to Npower, I,m now in credit, I think great, then I go further down the bill and notice they want to INCREASE my monthly direct debit from £93 to a whopping £134 my pojections/estimates for the next 12 months according to npower is £1084 I might have been rubbish at…
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Immersion heater boost costs?
Hi everyone, Heres the situation... I have a boiler in my flat that i own which has 2 immersion heaters on it 1 labelled off peak and 1 labelled boost. Recently the off peak has stopped working and so the water is now being heated using the boost immersion which is left on 24/7 Ive had a plumber attempt to change the off…
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average consumption
Hi, long time user had to select new username. Basically i want some advice on how to proceed. I have looked at the average house useage from ofgen and cannot work out whats going on with ours. we have solar panels fitted and also run a hot tub, other than that were a regular 3 bed bungalow with all current insulation done…
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First Utility BACS Payment ???
Looked at my First Utility account the other day & noticed a BACS credit to my account of 6.00 gbp on October 10th. I pay monthly direct debit so have no idea what this amount is. Anybody else had a BACS credit to their account ?? I have emailed them but it will no doubt be 2 weeks before they get back to me !!!
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Meter change?
I have just moved in to a property with both gas & electric on prepayment meters. Eon, the current supplier for both, changed them to credit meters free of charge. Does anybody know if this ties me to eon as an energy provider for a certain period?
