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No Gas Supplier
We have recently moved house and the previous owners advised us that Swalec were the Gas and Electric suppliers. When I spoke to Swalec they said they weren't the suppliers. I then called the Meter Number helpline, gave them my address etc and they said that there is no supplier of gas to the property... There is…
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Co-op Energy
Anyone got anything positive to say about Co-op Energy? I've been with them for 6 months. They don't answer emails at all although they promise to do so within 5 days. They ask for monthly meter readings but do nothing with them. They vary the DD payments without informing me first. I suspect my payments are not keeping up…
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green levy
Bit confused!,i am with Scottish power, and on a fixed rate from last November. I know that they did not pass on the full £50 but that the government said that every elec customer would receive £12. I asked about this and was told to put in meter readings and account would be updated, it wasn't so asked again with the…
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Need help reading/understanding electric meter.
I moved house last month and long story short the meter we have in our house isn't the one on npower's system and neither them, the landlord nor us seems to know whether it's single-rate, economy 7 or economy 10 or which numbers we're supposed to be reading. Below are pictures of the meter all the screens we get in order,…
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gas vs electricity
So I am making decisions about what kind of heaters or cooking appliances to get. And being in the uk Wales, specifically, my gas and electricity supplier are both swalec. I visited their site and it appears they have a normal daytime electricity rate, a night time electricity rate and a seperate gas rate (only has a…
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Help with Spark Energy
Hello I am after some advice about the best way to proceed withSpark Energy. From 2007-2010 we lived in rented accommodation and had no optionbut to be attached to Spark Energy. We moved out at the end of 2010 and afterchasing them it took a year for them to send us a final bill. We had a directdebit in place and the bill…
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Electricity price fix till 2017.
I am a happy EDF Online Customer - electricity only. You may like to know that I have just signed up to a price fixing deal fixed till 2017 at an additional £4 a month on my £26 a month bill. http://www.edfenergy.com/ :T:T
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Replacing gas boiler by an electric boiler
Hello everyone, I have started to do some research and ended up on this website. I found some useful information for various situations but nothing specific of what I have in mind. I therefore decided to post my thoughts hoping that some Energy Guru will tell me if it is a good idea or not. I am trying to find ways to not…
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Solid Wall Insulation Grants
Hi Any grants going for those on benefits to get Solid Wall Insulation? Thanks :)
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Abused by Solar Panel Marketers
Not sure if this is the place but it's been a helluva day. Off and on, I would get calls (Private Caller) SO NOT A WITHHELD NUMBER from some call center (mancunian accent) asking if I wanted Solar Panels. The name they asked for wasn't mine nor do I live at the address they have on file, so obviously I've gotten a…
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British Gas - how unprofessional...
Just opened an email from BG, which told me to view the embedded video for important information about my account. Includes the warning... So I dutifully listened to the video, to be advised that because my annual payments were £68.69 (total over the year!) short of my gas usage, my direct debit needs to be increased from…
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How can I be more energy efficient?
Hi, I live in a mid terrace house, which was new in 2007. It had a good energy rating. But we are only on average with other comparable houses according to Eon and my guess is that these comparable houses are actually not built as energy efficent as ours. Me, my wife and young daughter are at home most the day and night.…
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Fixed price altering
In december 2013 i took a fixed price with marks and spencer/s.s.e. to pay £106 per month this month i got letter saying my monthly payments were going up by £30. how can this be right when the agreement was supposed to be fixed. also, when i changed my supplier from npower it took three months to refund £270 which they…
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Is there no limit to how bad NPower can get?
Latest from my son; yet another balls up by NPower, who were about to take a large amount of money from his account for no reason. So he rings them up. Apparently he failed one of their "security" questions. He's not certain, but he thinks it was "what date do your direct debit payments get taken"? He gave them a date…
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Bulbs
I currently have 12 of these TCP 50W Halogen MR16 12V https://www.unifit.co.uk/products/80880/mr16-halogen-esaver-50w-12v-tc and told they are a huge electric drain. Is this true?
