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SE send bill 4 years late
Hi folks I sold my house 4 years ago, settling my electricity bill with Southern Electric (I think I was in credit and got a cheque from them). Just this month I received (via parents address) an amended final bill for Aug 2008 - Jan 2009 of £188.72. Is this legal? Do I have to pay?? I'm guessing the depressing answer is…
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does the energy club add up?
Hi new to forum and not sure where to go with this. Just used the 'energyclub' calculator which estimated our costs our dual fuel with first utility on iv12 as £50. We actually pay nearly double that and they asked us to increase our pyts. When I input usage on the club it was the winter monthly amounts so I have not…
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Best Tariff for a Solar Thermal heat system?
Hi, We had Solar tube heat system fitted to our roof, a wood burning stove linked to the water tank and a boiler to top up heat when needed. My Question is: Does anyone know of the Best tariff to be on for such a system? Thanks
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scottish power
I have today recieved a notice from Scottish Power informing me that they are changing my electricity meter as it is 13 years old. We don't have our electricity with Scottish Power now we changed several years ago but they did originally provide this new estate originally. Is this legal
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Q: how to turn gas heating off for summer?
This may be a very dumb question, but we are from Australia - so please be gentle and sorry for the long post! [We have reverse cycle heating & cooling in our home in Australia, and controlling the temperatures is very easy - just set the temperature and the timer.] We have been renting a house in London directly from a…
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If initial reading is higher than previous tenant's final reading, who pays?
When moving house, the move in day of the new owners tends to be the same as the move out day of the previous owners, so no issues arise. However, with tenancies, there's usually a couple of weeks in between where the property is empty. If anything has been left on during this time (e.g. hot water, heating or fridge), or…
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Switch to Ebico - deposit required
My housemate's mum is a low user and only has a post office account for her DLA etc. so pays quarterly by cash. I did a comparison for her and Ebico came out cheapest. I started the switch but yesterday she got a postcard from SSE on behalf of Ebico asking her to call them as something was holding the switch up. She was…
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What is the difference between a gas meter number and a gas meter point reference?
And what is an "electricity supply number", and whats the situation if that's left blank on my bill?
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Switched - Now have 2 accounts open
*sorted....finally*
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AA Boiler cover not honoured
I had renewed my Home Emergency cover with AA and added on the gas boiler cover in November last year. The gas boiler had been installed prior to our buying the property. At the time of taking up the boiler cover, the AA rep on phone asked for my boiler details including the model and make, and then proceeded on to confirm…
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Total Gas and Power
Hi anyone heard of this company? Good or bad? H
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Automatic Credit Refund on Utility Bills?
Hello all, I know this is probably a really silly question but if I'm in credit with my gas and electricity suppliers (about £500 in credit!!) and I switch, will they automatically refund me the credit when I switch over to a new supplier? Do I need to apply for it or contact them? I am with Ovo and NPower, moving to…
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signing up as new customer
Hi We're about to move into our newly purchased house and the vendors have left us details of who they had their gas and electricity with. I know that we'll need to ring them to give them a final reading as we move in, but what about us - is it more straight forward to sign up with them short term or is it just as…
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They Want to put Electricty supply for new houses through my garden
Today I have been approached by our energy suppliers Way leave officer. They want to put the main electricity supply for 8 new houses behind our house through (and Under) the end of our garden from a pole that is in our garden. There is no easement on our deeds for the pole and electric supply equipment on our property and…
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Is this an E7 Meter?
I get the impression from the name and this web link that it is but when i look at my actually meter i can only see one rate. http://www.robertprice.co.uk/robblog/2004/05/reading_an_electricity_meter-shtml/ so is this an E7 meter or not? If it is how do i see the second reading?
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Energy Upgrade Grants
Hi Would like some advice regarding energy upgrade grants available to someone who lives on their own, works full time, is on a basic salary and lives in N Ireland. I'm hoping to replace my oil heating system with gas. Any ideas? Thanks M
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Economy 7: Is it worthwhile? Your views pls!
Hi everyone I'm new to MSE and putting together a guide on Economy 7. I'm looking for info on whether it really works out as being cheaper than even the cheapest, single rate tariff deals. I'd like to know about any problems with Economy 7, of any kind, inc accuracy of the clocks used by meters, i.e. do they automatically…
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British Gas - Incorrect direct debits
Hi, looking for some advice as how to proceed next. We moved into our house last Nov and set up fixed direct debits for Gas (£76) & Elec (£35). The first payment taken in Dec was for £72 and then the same again in Jan. In Feb BGas took the same £72 and an additional £111. When I questioned this they admitted taking the…
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Energy price comparison sites with wrong information
I thought that energy price comparison sites were supposed to compare all prices across the market. But I recently compared on the Energy Helpline site, looking for a fixed price deal, and the ones I got shown are NOT the cheapest deals on the market. I was quoted EDF Blue and npower fix June 2014 but every other price…
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Direct debit account balance graph puzzling me
Can someone with a clear head help me here? EDF have just completed my DD annual review and say that my account balance should be zero at the time of review. Bearing in mind this is the end of the winter, I said that if my balance is zero now, this means I must be in credit throughout the 12 months of the year. ie I start…
