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Storage Heater Getting Too Hot ?...Hlp pls
Hello Elderly relative has a Creda Storage heater (model no. 79164C) in the lounge which is usually v. hot to the touch, but not unbearably so. The other day it was incredibly hot, so hot I couldn't touch it and the uPVC window ledge above it is getting very brown. I opened my big gob and said it seemed too hot and the…
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N Power admit they have an accounting glitch in their system
I switched from N Power to another supplier in late September 2012 and recieved a termination of account confirmation letter from N Power and in that letter I was advised that I would recieve a final statement within 30 days .. I received that statement in October 2012 (all done & dusted I thought) Not so, I am afraid ..…
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New property - EDF supply Gas & Electric - need to change
I recently moved into a property and EDF were the supplier for the gas & electric. They have put me onto a "deemed" tariff until I decide if i am staying with them. They have offered me the Blue Plus fixed to June 2014 with prices as follows: Electricity Standing Charge 18.09/day Charge 12.54/kwh Gas Standing Charge…
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Massive Gas / electricity bill insulation query
:mad:My first duel fuel bill has landed for my new home - ive been paying £89 / month since i moved in as this was the best deal on a comparrison site - now that they have their hooks in they want £190 / month + an additional £650 Underpayment.The electricity ammount is low the bulk is for gas which we only use to heat…
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estimated first meter read, bill 3 times as large
hi, i have a problem with british gas... i moved into my house on the 1st of august, nobody had lived in it for a year due to being renovated. i noticed a bill from british gas business saying there was a £2000 outstanding bill on the house, so i immediately filled out a moving in form on normal/standard british gas…
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Eon Cold weather payment
Maybe the Eon company representative can answer this. An elderly relative is on Eon's AgeUK Fixed Price July 2013 tariff, at which date does she qualify for the Cold weather payment? For the current AgeUK tariff, Eon's website says January but looking at last years bill it was paid in May. What is the qualifying date?
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Need more info to switch - how would you rate your supplier?
Hi everyone, I've just moved into a new place and looking to select my supplier for gas & power (will probably go through one supplier to keep it simple!) So I would like to ask everyone on here a couple of simple questions to help me with my decision... 1) Who is your current gas or power supplier 2) What rating would you…
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Boiler installed without promised warranty
Hoping for some helpful advice on what our consumer rights are in this situation... We bought a house in August to move into in December 2012. We wanted the boiler serviced, and are not local to the house, so asked for a recommended plumber. Got this from our trusted handyman (himself a recommendation), & checked the…
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Moved into first house! Help!
Hi, First, I'm totally new to the forum so I apologise in advance if this message is in the wrong area etc. I've bought my first house in November. The house was a repossession and had been empty for 6-12months. I turned the gas and electric on and have been using them both while I make the house liveable. I was under the…
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Sub meter help
I live in a rented flat, opposite our front door is a small room with a washing machine in which is used by several other flats. It is connected to our electricity supply, and there appears to be a sub meter in there which people put a pound into when they use the machine. Are we paying for the electricity to this machine?…
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British Gas replacing boiler for £4266.51
Hello, On Wednesday morning I was surprised to find a gas central heating installer engineer/plumber turn up at our house. Dad had arranged for British Gas to come look at getting a new boiler, perhaps because social services mentioned it to him. The quotation says its going to cost £4266.51:eek: It's not like we're…
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Utilities - Cheap Energy Club..that easy??
I want to switch my energy supplier and want to sign up to the cheap energy club but I have noticed that many of the energy firms have a charge if you move suppliers - how can I then get switched so easily without incurring this fee????
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Previous occupier bill - Eon unhelpful
Hi Moved into this house Dec 28 and inherited prepayment meters for both utilities. I have now had them both changed to credit meters, which were changed over in my name and with some (of my) credit still on them (to be applied to my bill when dues) Previous tenant somehow (on a pp meter?) left owing over £100 which Eon…
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Advice re height of pre-payment meter
My electric company want to install a prepayment meter to recover a debt. However my meter is currently very high (above my front door). Scottish Power have informed me they cannot move the meter and I'll just have to stand on a chair to charge the meter (I cannot reach even on a chair :mad: ) Does anyone know if there are…
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Bereavement - empty house Eon
My father passed away 12 months ago and since the house has been empty. I contacted Eon to advise of this to be told to give final meter readings of which i did and advised that the property would be in probate. Some 9 months later i received a letter from a solicitors Phillips & Cohen adsvising that Eon had transferred…
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advice again please
ok chaps, looks like i have found a new property to rent (hurrah) viewwed it yesterday. Spotted gas and electricity pre paid meters. Both had debt on from previous tenat who has been evicted. here's my questions, how do i get that wiped and the meters put in my name and can i transfer what is oustanding (yup bit of debt)…
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Can I switch in rented accommodation?
Hi, I've recently and for the first time moved out of a family nest and into my own rented accommodation? We have not even met the landlord yet. Spoke to him a few times but he seems more of a silent partner. We've not even got our gas bill, so I'm not sure who we're with but presume its British Gas and they provide our…
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Never switched
I am one of those customers that have never switched, and currently being supplied by e-on. I've always thought better the devil you know, but it's all down to money at the end of the day. Last year I used 6808 kwh of electricity, and it's electric only at no mains gas to the village, and I pay monthly direct debit. I've…
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boiler repair, not done yet, can i get a refund
Hi, long story short, the boiler (combie) broke and we had luke warm water and heating on / off for a week. boiler cover via halifax won't pay anything as its caused by sludge?? yesterday i spoke to help-link and they quoted £800 to repair it, as we've endured warm showers and a cold house for a week, i say "do it" and…
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Who will pay for the new Carbon Tax ?
The government are introducing a new carbon tax from April 1st 2013 to be paid for by fossil fuel generating power stations.The tax will mean that a coal fired power station will pay approx £11 for every tonne of coal used to generate electricity.Many individual power stations have recently burnt over 100,000 tonnes of…
