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Gas & Elec - Who's best?
Ok so I've just moved into a 2 bed bungalow and utilities are currently with EDF (Elec) and Southern Electric (Gas), both on standard tariff. Single working occupant, cooker is electric, shower only, gas central heating. I've done comparison sites and am even more confused !!! One says Co-op will be best for me, although I…
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EDF - Stay on Online Saver 7 or move to Blue + Price Priomise 2014
Hi I find Gas and electric bills very hard to understand at the best of times and I am curently on the online saver 7 tariff, should I stay on this or move to the blue + price promise 2014 tariff? I have done an online quote with edf and they have advised me that I am already on a great tariff but is this really the case…
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Ebico
Im on an EDF fixed tarrif at the moment, but looking at options for when that runs out! Anyone use Ebico? They look good, like the not for profit bit!
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Cheapest way to heat a small flat...electric only?
My sister lives in a small rented flat which is only supplied with electricity, no gas supply is there. She pays for her electric on a prepay card meter and the flat has no central heating so she is relying on a convector heater to keep her living room warm. Is there a cheaper/more efficient heater that she could use? She…
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Changeing supplier when Warm Home discount received
This may seem long-winded so I apologise beforehand, but hopefully a wise sage can advise? :o My mother uses British Gas for both Electricity and gas. Currently her DD is £49-50 for both, which I thought seemed steep (she's a low user, especially electric at about 700kWh/year!)) so ...... after searching I can find both…
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Gas and elec complaints
Is there a body, apart from the supplier, to submit complaints to. And am I the only MSE poster to live overseas during the UK winter???
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how to find charge rates for 2009 and 2010, if meter was emperial or metric
Dear all This is my first post on this forum, so please help if you can. Your assistance will be valued. I have received an old bill (Gas and El from 2009 - 2010) which I have difficulties in knowing if it is right. I don’t know which rates the supplier should charge me as I never received a detailed bill before and this…
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Gas meter readings increasing hugely through day when gas OFF! Huge spikes.
We have a British Gas smart meter which sends up to date readings through to them each day. I don't take much notice of it, unless it is showing red, then I check to see how much electric I am using. At the weekend I noticed the gas reading. Normally we use about £3 worth of gas a day, perhaps a bit more at the weekend.…
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gas or electricity old debt
can anyone please answer this question for me? we have been trying to change electricity supplier from British gas for about 2 years but every-time we try we get letters saying there is an outstanding balance from your supplier so we rang British gas ( up to date about 20 - 30 calls ) every-time we spoke to someone they…
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British Gas have 'lost' opening meter reading
We moved into a new house last May and signed up with British Gas as they were the current supplier. I signed up online and supplied them with the gas and electric meter readings. Eight months later, I am still waiting for an accurate bill from BG. The meters have been read twice and I have supplied the readings three…
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EDF Energy - Direct Debit Nightmare!!!
What is it with EDF?? My dual fuel payments are up-to-date up to December 31st 2012. They have estimated my monthly dual fuel usage to be £94.00 per month (which is fair enough). However, not only are they not issuing any refund to my account, even though I'm £289.66 in credit.(according to their web site they are supposed…
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MSE News: Last chance to apply for Warm Front energy scheme
"Vulnerable households in England have just a few days to apply for help to insulate their homes..." Read the full story: Last chance to apply for Warm Front energy scheme
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the green home company (solar panels)
hi, we had free solar panels fitted in Feb last year. I went online today to make an enquiry with the green home co (kent based) and the website said they had ceased trading. What happens now??. Who gets the money the panels are generating? I have no idea when they ceased trading and we have had no letters informing us og…
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Paying to much for electric a week???
I have currently moved into a 2 bedroom flat. It only as electric. I have paid up to £70 a week. With only having tv on most of the day due to my son watching his dvd's or cartoons. I have electric heating and it's only on for 3 hours of the day. I changed my surplier and it is now 50- 60 a week is this still too much????…
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New Rental Home option CONFUSION
Hi everyone, I've researched everywhere and can't seem to find conclusive help anywhere on ... My partner and i are moving from a 3 bed town apartment to a 3 bed end terraced house for 'family expansion.' We currently pay extortionate pre-pay meter prices and the house we are moving too is currently on pre pay meters BUT…
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MSE News: Inflation pushed up by rising fuel bills
"The Retail Prices Index, which includes housing costs, rose to 3.1% in December, up from 3% in November..." Read the full story: Inflation pushed up by rising fuel bills
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User Manual for Glowworm Betacom 24C?
Hi All, Moved into a new flat, and it has this boiler - I thought I had it set up correctly, but came home at midnight to find the heating was on, when it shouldn't be. Does anyone have the user manual for it? I can't find it, only the installation manual - and when I have found the user manual, folks are charging £2.50…
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Huge bill from old supplier
I've just switched from EDF to Cooperative energy, who but the way have frozen their prices at the moment, worked out cheapest and you can give to charity when you switch! Anyway, I've now got my final bill from EDF for £200, I was shocked, I'm trying to save money not spend it! Presume this is because my direct debit…
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swalec home services and no boiler servicing for Jan & Feb
I have home service via Swalec I pay a DD every month included in this is a service of my boiler & heating every year. I have also got my wiring etc covered. my husband asked me on the weekend when was the last time we had a service as the pressure on the boiler was very low. It was only then that I realised it was due Oct…
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Switch Confirmation Email (Virgin media) went to SPAM from Energyhelpline switch site
It seems that Virgin Media set their SPAM filter so emails from energyhelpline.com customer services go to SPAM. Energy helpline also do Telecom switches. So when you sign up for a Switch the email confirming its been registered goes in the SPAM box. I rung Energy helpline up and they said its happening a lot at the…
