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E.ON RHT meter not working ??
I recently moved into a 1970s built electric-only flat in Manchester with 2 meters, one for underfloor heating [RHT] and one for everything else. I tested the underfloor heating before buying and it was working [disk on old-style RHT meter turning when thermostat was turned above ambient temperature]. Because it was a mild…
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3 bed terrace, £77 a month electricity?
Hi all, I pay by direct debit for my electric & gas to Southern electric. The deal i had signed up to expired so i called to get myself on another one as comparison sites said that they were still cheaper. Anyway, I thought we were paying so much as we owe them money from last year. It turns out we only have £22…
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just got combined bill - wow
Im in shock. Just received my gas and electricity bill from eon today and its for a massive £707.06 This breaks down as £287.97 for electric and £390.89 for gas. These are from read meters so not estimated but they seem very high. The central heating settings havnt been increased and the heating comes on around 6:30 am…
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Help with meter readings
Hi I'm afraid i havn't got a clue with this so hoping somebody can kindley help me. I usually use 22kw of gas a week according to Imeasure. I have just set up my new tariff and its now telling me i have used 4, my usage hasn't changed so would have expected this be the same even if i had entered the new tariff in wrong. My…
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Alternative to Storage Heaters
Hi there - I'm looking for some advice on replacing Storage Heaters with an alternative source of Electric Heating. We live in a very old and drafty 3 bedroom cottage which still has the massive, bulky, old Storage Heaters that were probably installed over 30 years ago. They really are useless in terms of allowing us to…
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Heating Advice - Always on low or blast on high?
Morning, First post (long time reader) so go easy ;) Me and my girlfriend live in a smallish flat in London, we're on the 2nd floor in a purpose built block of flats, and only have one external wall. We have a flat beneath and behind us, an office to the right of us and the stairwell/corridor to the left of us. We're on…
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EDF high electric bills and claim I have been underpaying them for 2 years
I have been living in a two bedroom flat for 2 years (two people living there) and in September I received a bill from EDF claiming that I my monthly instalments should be increased to over £300, that my yearly bill is estimated at nearly 5000 and that I had accumulated an outstanding balance on my account. The flat is…
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EDF hows the DD worked out?
Hi, i switched to EDF fixed 2014 a few months ago and have had 2 DD's took out since. The first was £41, i submitted meter readings about 2 weeks after the first meter readings and now my DD has rose to £76 a month! I was with Eon before and my quarterly bill was around the £145 mark both gas & elec, I switched to Edf as…
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Any cashback incentives for changing supplier for elecrity only?
I don't have any gas connected to my flat. I have an ecodan heat source pump. Most of these cashbacks when changing supplier are for duel fuel customers only. I am entitled to cashback like anyone else!
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Underfloor heating options
Whilst renovating our terraced house we have had to dig out the old dining room floor and put in joists to stop damp. Before laying our new floor boards we are considering putting in underfloor heating. The room does have a radiator, however it is not very effective and the room remains cold (although some of that may have…
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What information do you need to supply a utility company when you cancel a contract?
Hi, are there any MSE'ers that could help?! A relative of mine runs a small micro business. From 2003 - 2007 he was in a particular premises and used a gas oven. He then developed his business model in a slightly different direction and moved premises and no longer needed a gas supply. He notified his gas supplier in 2007…
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British Gas predicting electricity usage despite giving meter readings
I am on direct debit payment plan with British Gas. Are they allowed to predict my electricity usage for the next year even though I supply them with meter readings?
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Water Heating - Timed vs. Continuous
Hi there, I recently moved to a new apartment that uses electricity for hot water and electric panel heaters for heating. Both work off a central timer switch that can be set to switch on/off for a set time (1 time slot per day) or remain on continuously. So far I have the timer to come on for 2 hours in the morning to…
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High Electricity Usage?
Hi All, I recently moved out into my first property, which is a 2nd floor all electric flat. I have been keeping records of my electricity usage and it seems to be quite high compared to some of the guides i have seen. I am averaging around 100 / 110 kwh per week. I work 7-6 each day and so am not in the flat that long…
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DD Price Hike from £60 to £85/month! Switching help!
We are currently with Eon for our gas and electric, paying by DD £60 a month, and have been paying this ever since we moved in in 2007. Got a letter from them saying as of begining Dec our DD will go up to £85 to cover the cost of the gas/elec over the winter period, plus covering the price rise. We are not currently in…
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Boiler losing water pressure
I have a Potterton Powermax HE (150ltr) boiler (approx. 5 years old) which appears to be losing water pressure quite quickly. I was originally told that topping up the water pressure via the value is quite normal once or twice a year, but I noticed yesterday that the boiler was on lock-out and after topping up to 1.5, it…
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33 Months paying someone else's debt, Am I entitled to compensation?
In 2007 my father purchased a property which was being supplied by SP, after ringing them to inform them he was living there they set up direct debit payments. In Feb 2009 my father moved out and I moved in, we rang SP to inform them. Soon after a bill arrived in my name, I was shocked to see I had used £1700 of gas in my…
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moneysupermarket £30 cashback september 2011
Hi there, I switched my gas&electricity supplier at the end of september via moneysupermarket comparison. How do I request my £30 cashback?
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Moved to npower DD - monthy amount far too high!
Hi all I recently switched using Uswitch from British Gas/Scottish Hydro payment on receipt of bill to npower DD, because it apparently was going to save about £150 a year. Today I got the letter through from npower and they plan to take £72/month on the direct debit. This is far too high. I live alone and my energy usage…
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Problem with EDF Gas account?
I switched my electricity and gas from NPower to EDF in August this year. My gas supply started with EDF on 24/08/11 and after being asked to supply a reading I entered this on the website on 28/09/11. Shortly after that the reading disappeared as did the option to submit a reading. I spoke to EDF and they stated that the…
