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Energy

Archives for November 2011

Co-op annual charges
Im with co-op now which has an annual charge I've worked out my last months usage which is very good but how do they factor in this annual charge. I think it's £60 for each service. How do they bill it? Thanks
Best Electricity Deal for Solar Panels
I have justhave had installed solar panels and am due to get new gas/electic deals. Which would be the best one for solar panels... they forecast i will produce c2400 kilowatts an year. I cant see which is the best Ta in advance
Staywarm - high usage - help?!
I have been going through my parents electricity and gas bills to see if I could get their payments down at all. They are on Staywarm and currently pay £63 per WEEK. Their gas consumption for the last year was 66,988 KWH and the electric consumption was 10,982 KWH. Very high usage I know. They live in a 2 bedroom very old…
Baffling Eon Meter Reading Antics
In July, one of my meters was replaced by EOn. At the beginning of November, I was recently informed that Eon would send someone out to read my meters. I assumed they did so. Mid-November, I receive a bill that is based on estimates - including an estimate for the old meter. The bill was double what it should be. I then…
Made counter offer by current provider
I have switched to Npower online 24 which is:- 3.162/3.32(inc VAT) and daily standing charge of 35.40 for gas 8.89P/9/33 and daily standing charge of 35.50 Scottish are offering 20.28 for the first 225 and than 10.251 and 7.751 for the first 670 and than 3.481, sounds cheaper but not sure if its worth it. My energy use…
Does this gas and electric sound right?
Hi I've just bought a mid-terrace Victorian house and it's been a while since I lived in a gas using house. I've just had a quarterly bill from EDF covering the period 30th August to 23rd November and it's come in at £385 total. Now, when I took over this house, I set the combined DD at £100 a month and I realise that the…
Switching gas and electric provider
I am planning to switch gas and electricity provider as I am currently paying too much with British Gas. EDF and Npower have come up cheapest but what is the best way to switch with a reward e.g. cash back etc. Thanks.
Tenants left outstanding bill
Hi all, I had tenants for last 1year and were using Pay as you go meter for electricity and they havent paid the bills.Due to non-payment the electricity supply has been terminated.They have moved out last week.I want to know that how can be my electricity supply restored and where will I find out that how much is the…
EDF - Customer Service/Systems are absolutely useless...
i know there have been various posts about their useless service but i just need to vent! :mad: i've had a fairly simple query outstanding since 12.09.11, without fail, every single reply i have received has had either wrong info, missing info or just not answered the actual question asked. i contacted them via twitter as…
Oil radiator or Central Heating
Hi All, I've been pondering a situation recently regarding heating. I ask my question and then explain my situation so it might make a bit of sense. It's 10pm, my family has gone to bed and the CH has gone off. I'm going to be up until probably mid-night. What would be the cheaper thing to do 1) Turn the CH back on again…
How high or low is this cost?
I'm in a 3 bedroom rented house with prepayment meter with 3 people living in it including me. With dropping temperatures I have put the storage heaters on at low settings (1.5-2 on a 1-6 scale) in the living room, kitchen, dining room and one of the bedrooms. The cost has gone up to about £6 or £7 a day (looking at the…
New Home Owner - Dealing With Old Supplier
Hello fellow board members, I have recently moved into a new flat (3rd Nov, 2011) A few days ago I received a letter, welcoming me to Scottish Power, the supplier of the previous owners. As part of this letter they want me to setup a direct debit and pay £97, £83 for electricity and £14 for gas. The problem is I am not…
Electricity DD - Help me work it our please!
My annual statement for my electricty has just landed in my inbox. They want to put my monthly DD up from £34.00 to £59.00 If I give you the details, can you tell me if it's worth calling them or going onto a variable DD? Balance brought forward £60.17 in credit What you've paid £34.00 Electricity used this period £48.58…
Suspicious call - Scottish Power at 140am?
Not sure if this is where it goes as Im new here, but I woke this morning to a missed call from a with held number. I received a call at midnight or just after from an English voice saying it was Scottish Power, could they arrange an appointment to read the meter. I told the guy to phone me tomorrow, and he said is 430-5…
Normal gas usage or too high?
Hi all, I've just moved into a new flat, and as part of moving in, I decided to switch suppliers. As a result, the following readings are actual, not estimates. On the 10th Oct, the meter was 2200. Today (29/30th Nov), the meter reads 2312 - 112 units in just over a month which I worked out to be almost £50 with my old…
moneysupermarket get it wrong
For almost a year I've bought my electricity from npower on their "Sign online 20" tariff. The charges are 9.75p and 13.50 per kwH after VAT. Next month, my costs are going to increase by 50%, if I use exactly the same amount of energy. I input 1200KwH per annum into moneysupermarket.com and it correctly stated that my…
Utilita prepay meter
I'm about to move into a council property which has currently a Utilita prepay meter installed, I don't want a prepay meter and would rather switch to paying a fixed amount monthly. Would anyone know if I can get this changed before I move in? Thanks in advance
Phantom power usage even with nothing plugged in?
I've been working for years trying to whittle down our power usage with much success, and now I've received a new smart meter, which means I can get even more accuracy in my home power usage audits. SO. My house rests at about 120w power usage, and I've tracked down every watt with some surprises. The biggest surprise is…
Temporary Stand alone water heater
We need to replace our hot water cylinder due to a leak. Husband can rise to the challenge but unfortunately we've discovered some hitches. We now have to drain the system with no hot water nor central heating for a few weeks until he can take time off work. In the meantime, can anyone suggest something we can hire…
NPower vast bill
I am in the process of fighting NPower. After my ex left I had the accounts for gas and electricity transferred to my name. There was a six motnh delay as they refused until they had tracked down my ex who was previously responsible and had left a debt so I accumulated a 6 month debt while they faffed about. When they…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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