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Energy

Archives for August 2011

Comparison Sites for Gas/Electric - Up to Date?
I was just wondering if any of the gas/electric sites are up to date (ie take account of all recently announced price rises even those that haven't yet come into affect). Thanks.
Pre-payment Electricity!
Hello All! I recently moved into my flat (privately renting) and found out after i'd signed the agreements that the previous tenant had left about £470 debt on the electricity account. Due to this EON have changed the meter to a pre-payment meter. My landlord told me when i first moved in to keep my receipts and he will…
edf fixed saver version 2
i'm currently with edf and their tariff save online version 8,if i switch to fixed saver version 2 it will add £255 to my bill a year,would i be better switching as i know they could pull version 8 at anytime or just wait it out. any helpful comments would be most welcome thanks
Problems with estimated billing.
Yesterday i got a huge bill from npower. basically for the last 18 months they have been estimating my bills, ending up in an actual reading a few weeks ago putting me owing nearly 2000 units. now at first you think fair enough I've used it i need to pay it, but then you think a bit more and wonder why are these estimated…
Energy Helpline
Anyone had any dealings with these supposedly offering a cheaper service than going direct to the supplier? Called from 00911622845421 Email from legit energyhelpline.com Thanks calling back in an hour.
New energy customer
Hi, We moved house 3 weeks ago into a brand new property. We need to stay with the building company's energy supplier for 30 days but after that we are free to change to whoever we want to use. The house is a lot bigger than our last one but with better insulation etc and we won't have a proper bill by the 30 day point to…
New EDf customer increase of DD
I joined edf at the end of June, dd was set up at £61. Today I entered a meter reading and noticed the dd has been set at £74, I am on a budget fixed dd to be reviewed every 6 months. Can EDF just increase my DD aftet two months without my knowledge, I am already £71 in credit? Thanks
Cheapest Northern Ireland Electricity
Hi, There are now a few different suppliers of electricty in Northern Ireland, does anyone know from research which is cheapest at the minute? I can't find any comparison sites for NI. Also, I read some worrying threads regarding "up to" prices with airtricty as opposed to genuine fixed reductions per unit electricity. Any…
Standing daily charges
Hi I'm looking into changing my electricity provider, currently thinking about switching to the EDF fixed saver V2 as my current provider has contacted me to say they are rasing the prices despite saying they would be fixed when I joined. THey have given me the opion to leave so trying to find a cheap fix. However two…
MSE say EDF slashing fixed tariffs
According to MSE email yesterday (Martin's Money Tips):- EDF & Scottish Power slash fixed costs | Likely short-term customer grab | Take advantage ASAP But there's nothing on the EDF website about this and the two current tariffs, Fixed Saver Version 2 and Fixed Price 2014 are showing as unchanged. Anybody know anything…
Hydro Electric - submitted reading online, message about an expert advisor?
Recently moved into this rental place. We're not allowed to change supplier so I'm keeping close tabs on usage until I get a feel for what kind of bills we're going to be hit with. I've just paid a small bill that was dated up to the 16th of this month and I submitted a reading online today, 2 weeks later, to see how much…
Struggling to decide on switch
I've been with BG for the last 2 years but havent bothered comparing. I havent had a single problem with the service but now after a comparison search and some MSE newsletters i'm thinking of fixing for a year or 2 for a save (£144 save for a 1 year fix being my best quote, £96 save for 2 years). This is duel fuel by the…
Is this about normal and how would people suggest reducing our energy costs
Hi all, I live in a one bed house with my DH and we pay our gas and electric by DD. Our electric is £23 a month and our gas is £58 per month. Is this about average or are we overspending? And any suggestions to help bring this down? We don't use our tumble dryer but we do do most of our cooking on the gas hob. We used to…
Problem with my electricity meter.
I moved into my own flat over a year a go and setup an account with NPOWER, i gave them some readings from the meter, the rep calculated average usage and we agreed on a £35/month direct debit.. I paid this for about a year and got a letter saying prices would be increasing, i noticed mine didn't so i gave them a call just…
Eon Rep around! Conflicting advice.
Just tried to do as Malc suggested some while ago. My Saveonline tariff ends today and Malc said to ring to change the tariff. I've rung this morning and was told that online tariff's cannot be done over the telephone and must be done online. When did this new rule come into effect? I've been with eon for years and I've…
N-Power - "fix your energy prices for two winters"
Anyone know of this/considering this? The advert in the paper says "if you switch to npowers Winter Fix tariff energy prices until 31st March 2013........" you'll get up to £40 off your bill. It's available to existing customers. I've been with N-Power for some years. I pay my quarterly bills by Direct Debit and get £100…
Southern Electric claiming credit
Hi - apologies if this is a topic that has been posted a lot before but I am a Southern Electric dual fuel customer with £260 credit on my gas account and £115 on my electricity. I know that it is sensible to keep some credit back for winter months whenI will use more but does anyone know what Southern's policy on customer…
Is Npower ripping off a pensioner?
Hi there, My mother who is 68 moved to a tiny 1 bedroom bungalow in September 2010. She has been with Npower for many years at her previous home and when she moved into her new home she renewed the gas/electric with Npower. She was paying about £80 per month combined at the old 2 bedroom house and when she moved they…
Scottish hydro economy 10
There have been one or two threads on this in the past but I'm just wondering in this climate am I'm better of staying in this or changing my meter and getting a tie in somewhere? I currently don't have have had I'm my area so it's all electricity!! Any advice would be great Scott
Switching from prepayment to metered electricity
Hey guys, I've spent the evening reading up on making the switch from prepayment electricity to metered electricity, and want to clarify a few things. First off, I am a student and have just moved in to a new flat with 5 other students. On Monday we received a letter from Scottish Power saying they'd need to come around…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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