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Scottish and Southern Energy pre-pay meter problem - HELP!
Hi, our gas and electric supplier is Scottish and Southern Energy. We got in debt with the electric and a meter was fitting (the gas has always remained billed and paid by direct debit). When the meter was fitted it was agreed we would pay off the debt at £20 a week, so whenever we topped up the key a percentage always…
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Electric Meter not working - will I be hit with a huge bill?
I contacted Southern Electric this morning to give an actual meter reading for my electricity. I have been in my flat for 1 year and it has been estimated all this time and based on the previous tenant. When I moved intot he flat I gave a meter reading and they came and read the meter in Feb this year - 9 months after I…
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I think my average daily useage is high .. does anyone agree?
Hi All, Apologies if I'm posting this in the wrong place, but I didn't think any of the stickeys were quite right. I'm afraid I've not kept my eye on the ball (perhaps that should be bill!) but have just left the direct debits going for my gas and electricity for years now. Anyway, having just received my latest bills it…
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Why on earth do npower ALWAYS try to raise my direct debit every time I get a bill?
Each time I send a metre reading in, they nicely inform me that my direct debit will be going up from £40 to £49, £52 and the worst one was £62!!! This despite the fact my account in £50 in credit and £40 a month has NEVER resulted in an over due account (I have been with them 2 years) Each time I have to ring them up and…
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Air source pump or oil boiler???
Hi toall, this is my first post here. Last winter we moved into a 200 year old cottage plus extension (about 110sqm in all). It has LPG which needs replacing. The cottage has been desccribed as “pretty well insulated” but does have some drafts. I am trying to decide between a Grant’s external oil boiler or an air source…
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British Gas billing is wrong energysmart
I noticed past few months my bills have been slightly wrong In January I got £47.62 credit for essential tariff instead of £50 For gas and electric on 13th month for energysmart I got £19.05 credit for each fuel rather than £20 discount…
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Incorrect Final Electric Bill issued
Having handed in my notice on my rented accomodation back in August 2010 i made contact with southern electric to inform them that i was vacating the property. They asked me for meter readings which I provided and a week later a final bill came through, i settled the amount. Last week - 10 months later after issuing the…
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£1000 electric bill with meter reading
Hi im new here and hoping for some advise. My wife and I have been paying our electricity bill by direct debit for 3 years now based upon the estimated amount we would use. The estimate was done by our supplier Southern Electric and so we trusted that they wouldnt be to far out and we wouldnt be lumbered with a high bill.…
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Transferring from Eon to Npower but reconsidering
Hi all, I was just wondering what my options are as I've never transferred to another supplier before. My Fixonline tariff with Eon is coming to an end on 1st July and after looking at the price comparision sites, Npower was the cheapest with a one year fix. I did the transfer through moneysavingsupermarket (on 30th May)…
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eon solar panels for £99
heard this offer on the radio, so checked the eon website, however what's the catch? or isn't there one?
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Gas Bill in ex-house mates name. Am I liable
Last week I moved out of my house, he has now texted me sayign i owing him money. The gas bill is him his name. Its a shared house. with 3 other people. everyone has moved out. I don't want to pay as he owes me money, and wont give me any, to pay me back. anyways. What can he do to make me pay the bill, considerign the…
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Eon and electric supply query
Hi this is for my ex Brother in law hes later 60's. He lives in a one bedroom flat on his own, no fancy gadgets tv,dvd,small fridge freezer, no washer dryer. He lives above a pizza takeaway which the flat is leased off. His monthly DD has just gone up to £130 a month which is a ridiculous amount for the size of the flat,…
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Gas installation costs
We're currently trying to move into a property and we have a big snagging point regarding the lack of gas supply. Does anyone know what the procedure is to get gas into a property that currently has no gas connectivity? We have contacted national grid and the external supply to the property is apx. £946, (sub £400 if you…
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Spark Energy wont give me my final bill
Hi everyone This is my first post...so here it goes :) We were in rented accommodation from July 2008 until 1st Dec 2010 and had a direct debit set up for our electricity with Spark Energy UK. In December we then moved into our own place and have signed up with another provider. We supplied Spark our final readings and…
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New house - arranging gas/electricity providers
Hi folks, I'm moving into a my first house in a week and a half (:j). Obviously one of the things I need to sort out is the gas and electricity supplier. I know who the current provider is for both, and I also know who I want to go with. What is the procedure for changing suppliers? Am I right in saying that I have to wait…
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Which supplier for 2 way meters on just electric
Hi there, I am wondering if anyone can help me decide whether I am on the best energy provider. I live in a 2 bed apartment on my own and I have a 2 way (eco 20:20) meter with EDF. I originally moved in 2 years ago and I was on a standard British Gas Meter which cost me an absolute fortune. The aparment is electric only…
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Legal obligation for unused supply
Elec company removed main fuse following previous tenant running up bill. The house has remained empty since for some years as it needs major refurbishment - long story! Scottish Power now demanding six years standing charge' even thought the main fuse has never been replaced, and the meter has not provided a supply in all…
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Quidco and Scottish Power warning
I transfered suppliers recently using the Quidco duel fuel cashback offer that Quidco was offering, now everything has been transfered, the cashback was tracked however the cashback has been declined the reason? Scottish Power are no longer an affiliate with Quidco. I am utterly disgusted with this behaviour from Scottish…
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Cheap gas & electric
I have been looking to change my supplier & some conparision sites say that I could get cash backs of varing amounts subject to the new supplier that I chose. But my question is that all that I looked at the unit price of both gas & electric is much dearer than what I currently pay, so at some time further down the line I…
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You CAN reclaim money from EOn
I have just had a right barny with EOn - which I won thanks to MSE! Basically I wanted to move my account with them from one address to another. The account was £xxx in debit. So instead of transfering that amount across to my new address they took this as an oppourtunity to try to get the whole amount off me (fair play…
