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Quidco and Scottish Power warning

discountmummy
discountmummy Posts: 779 Forumite
Part of the Furniture 500 Posts Combo Breaker
in Energy
I transfered suppliers recently using the Quidco duel fuel cashback offer that Quidco was offering, now everything has been transfered, the cashback was tracked however the cashback has been declined the reason? Scottish Power are no longer an affiliate with Quidco.

I am utterly disgusted with this behaviour from Scottish Power very dishonest of them!!!

Beware I wouldnt trust Scottish Power cashbacks again.
:hello:
"Knowledge is knowing a tomato is a fruit, wisdom is knowing it doesn't go in a fruit salad :p:D
«13

Comments

  • Gary1963
    Gary1963 Posts: 287 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I did the same! They should honour the agreement at the time of application!
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Complain to your MP !
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    glad read yours as signed over in april via quidco, not much we can do though but bet quidco are getting the money
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I am completely serious in my post, by the way.

    Any company does NOT like letters from MPs. I have done it twice, for TVL and DVLA - works wonders !
  • gollum007
    gollum007 Posts: 317 Forumite
    Part of the Furniture 100 Posts
    Mine (Switch started middle of last month) is still sitting at tracked at the moment. Not happy if this does decline, that's a patetic reason.

    Any comment from the Scottish Power rep?

    -Gollum
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Good Morning discountmummy and gollum007,

    I was not aware that this was happening and to be honest can make very little comment at present, however I would be happy for you to e-mail me your details so that I can use your cases to find out more. My e-mail address is [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL]

    Kind regards]

    Graeme @ ScottishPower
    “Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • gollum007
    gollum007 Posts: 317 Forumite
    Part of the Furniture 100 Posts
    It hasn't declined yet, but I will mail you if it does :)
    Perhaps the 'reason' for the OPs decline was different, but they don't want to deal with it as they're no longer associated?

    -Gollum
  • Gary1963
    Gary1963 Posts: 287 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    After reading this I have emailed my details to the Rep.
  • Gary1963
    Gary1963 Posts: 287 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Gary1963 wrote: »
    After reading this I have emailed my details to the Rep.


    Still no response!
  • PoorPaul
    PoorPaul Posts: 101 Forumite
    Interested to find this thread today, but disappointed to find so few posts :(

    I logged into Quidco to find that my Scottish Power transaction made a while back was tracking at £62 cashback rather than the £80 it should be.

    I tried to raise a claim with Quidco and got a message stating "Unfortunately we are unable to investigate transactions for this merchant."

    I contacted Quidco via their support system, and was told: "I'm afraid as Scottish Power do not offer cashback any more they also no longer accept claims to be raised with them unfortunately, and so we are no longer able to investigate any of their transactions. Apologies for any disappointment with this."

    I now realise I'm likely to get £0, never mind the £80 expected or even £62 ! Double whammy after SP were the first to hike prices!

    Disappointed and will be switching away from SP on principle asap. Anyone know if you're tied in for 12 months or can I do it sooner?
This discussion has been closed.
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