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Eon needs clarity
After the debacle of the Eon letter advising the expiration of Energy Online v1 and v2 arrived on our doorsteps the day of expiry we now have the confusion of the terms of v3. Quote ' if you break the terms of your contract we may charge a contract cancellation fee of £30'. Fair enough if we signed up for v3. However, what…
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Southern electric doorstep salesman
I've just had a boy at the door trying to get me to sign back up with southern electric telling me they have bought the gas/elec supply from transco or something and that i should switch back to them as the prices i pay them will be cheaper than i am currently paying eon as they now supply eon? He was very insistant and…
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Gas & Electric Comparison sites
We are on EON Fixonline 3 dual fuel tarrif which ends soon and i have been looking at maybe changing tarrifs now,not bothered on all the special cashback wine offers, but very confused as to the wide differences and claims made with the likes of U Switch ,Energyhelpline,moneysupermarket, putting the same figures for our…
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Prepayment Meters Refunds
I know that in the past you have been able to claim refunds if your statement shows you are in credit. Is this still possible as I have just had a statement showing I am in credit.
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help want to switch from EDF energy assist tarrif, is it worth it??
hi everyone this is my first post, i am thinking of switching energy suppliers for both gas and electric, and on doing comparisons based on my monthly spend i could save £166 if i change to scottish power. i am currently on edf enery assist and i did used to get a gas rebate from them of around £80 every 6 months but that…
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Ditching EDF - an alternative?
We've been with EDF now for a number of years and after a few problems I've decided to bin them and look for another supplier. I just got my quarterly bill of £117.40. I pay £50 per month. This was agreed in about February when they said the this would be adequate to cover my bills. I now find myself £75.57 in debit and…
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Npower extortion
After 12 months of arguments with npower we have been landed with £4227.00 electric bill for 12 months usage. We live in a 2 bedroom flat with storage heaters but both me and my brother work away a lot and the amount of electric consumed would be minimal! Storage heaters are turned off when we are not there npower agree…
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Boiler repairs and powerflush
My hot water is failing to heat up from combo boiler. I have home emergency cover who have advised I require a heat exchanger, diverter valve and a powerflush. However they do not cover this. My supplier is British gas and I was thinking of approaching them. Can anyone advise on roughly how much this will all cost? Thank…
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"free" solar panel offer.
There is an article on MSE here re this - https://forums.moneysavingexpert.com/discussion/2637431 However, can't find anything relating to the below, so I'll soldier on! Just been glancing through the lastest copy of "Which?" and found an article about this solar panel offer. I've been interested in this for a while, and…
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EON overcharged for 7 years
I've been overcharged 40% for electric for the last 7 years by powergen/eon. after I threatened court action they have since refunded me and have said I can charge interest but I would need to work it out and let them know how I came to the figures. Is there a simple interest calculater somewhere that I can put each…
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Pv Solar Panel installer in the North West
Hello - New to this forum but considering having PV solar Panels instored in the near future. Does anyone have any ideas on any Local firms who are reliable and value for money in this area. I have looked at some other threads and seen the feedback on PV Solar who have given me a quote for £10,500 for 11 panels, is this…
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Incorrect electric Economy 7 readings
NEWBIE ALERT!! Hi dont know if anyone can help but here goes. Bought a house August 2009, repossession which was on a prepayment meter, with EDF Energy. In October 2009 got a new meter installed for gas and electric, monthly pay with direct debit. Electric was Economy 7, ( though i didnt really take much notice, and know…
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Prepay meters
OH and I are about to rent a flat which has a prepay meter. The landlord is happy for us to get this removed but says we will have to pay any costs. I don't yet know who our supplier is (agent is closed for the day) so I don't know what it will cost. 1. Do we have to get the supplier to remove it? 2. If so, is there…
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wrong meter reading.
Can anyone help i have just received by electricity bill and its £6,100. ok its a business but EDF were given the wrong start meter reading when i moved from N power but they have been reading the meter over the last 2 years but have not picked up on it. Where do i go from here
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NPower Sign Online 19 Gas and Electricity
We have been with Npower for 2-3 years now, as they were more competitive than BG who we were originally with. We've given up switching companies as they all offer lower payments to sting you at the end of the year and put your direct debits up. Anyway, last week received a letter saying we were £142.10 in debit therefore…
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E.on rep What DD amount for this usage?
To E.on rep, I have just had a letter increasing my DD from £75 to £93 even although I was £66 in credit when I got my bill on 1st Oct. And that was after getting a refund of £128 in July because I was in credit then. I used 4173 kWh of electricity and 17811 kWh of gas according to my Sept bill from E.on in the previous 12…
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Meter Readings
I'm looking to switch energy providers, but I'm not sure what is the best thing to do as I haven't given meter readings in some time. I'm not sure I'll be getting the best tarrif because all the comparison sites ask for usage details to get the most accurate quote. Should I stick with my current provider for a couple of…
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When do we get wine voucher/cashback Uswitch deal with Scottish Power
We used a Uswitch link on this website to check out deals and transfered to Scotitish Power, which would give us cashback and also a Virgin wines voucher. Everything went through ok and we started with Scottish Power in July, but still no wine voucher or cashback. My mum went through a similiar thing a few days before us…
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Property Maintenance
I am aware Property maintenance isn't an energy bill, however there isn't an actual forum for it!! I was wondering if anybody else has ever had problems with their Property Maintenance, I have over £3000 for 2 years and nothing is ever done. I know this pays for electric and insurance and many other items, I just feel that…
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Units at higher rate
I am a dual fuel user with Brit Gas on a 1 year fixed price contract. I have set up spreadsheets to monitor my bills, but am unable to calculate the number of Kwhrs charge at the higher initial rate. The units vary each quarterly bill. I was previously with Southern Elect and had the same situation there. Does anyone out…
