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ID theft energy supply problem
I am currently dealing with a case of ID theft, someone is using my name, address and bank details to sign me up to various things - it's probably a cashback sites scam. Most companies seem to be dealing with it ok but I'm a bit worried about my dealings with British Gas. The address where this stuff is happening is…
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Wrong Meter Readings....Help!
Any advice or help is greatly appreciated. I moved into my 2 bed apartment in March 07 and changed electricity suppliers in July 07. The meter serial number given to me by the last owner was the wrong meter! In effect, i have been reading next doors meter for nearly 3 years! How you may ask??? Well the meters are under the…
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Getting rid of electricity meter
Hi We are looking to buy a property that was previously a rental property. It has an electricity meter which we would like to get rid of so we can pay by direct debit. Does anyone know, how would we go about this and would there be a charge? Thanks in advance
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New boiler but on a debt management plan :(
Hi this is my first post so please be kind :o I've been on a debt management plan for 2 years and all is working out very well. I have learned to live without credit and live within my means, however it seams as winter is fast approaching i am about to reach a major hurdle. Our boiler of 10 years has all but died and needs…
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Unfairly charged
Hi I wonder if someone could help me. I moved into my flat on the 2nd July this year, as a first time buyer I have been given very little information to start with. I was aware I was using the previous occupier’s electricity (British Gas) where I was expecting to be contacted by them when I switched over to NPower, which I…
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Buisness tariffs for residential properties
Can residential properties be on a business tariff, or is this frowned upon? Just asking as I’ve fitted a few electricity meters into rented flats and owned properties that are supplied by the business side of the industry as opposed to the domestic. Obviously there are tax issues….particularly for those renting who will…
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Administration Charges
Hi, I have received my first gas bills since buying my flat in February. Because it's taken them so long to sort out I have received 3 bills at once. The trouble is there is an administration fee of £32.89 on each bill. This totals £98.67 in one go!! Funny because my gas consumption only totals £70.32 on its own! In future…
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Switching suppliers through moneysupermarket
I tried to do a switch tonight after doing a comparison, only to find it was impossible because I do not have a mobile phone. I am not joking, it would seem unlikely on a consumer website which is supposed to uncover bull **** , but some moron thought it necessary to make it compulsory that you must have a mobile phone…
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Confused about - Economy 7 electric meter
Hello I am hoping someone can help me. I moved into my 2 bed bungalow 15 months ago, went on comparison site and changed to npower for dual fuel online tarif. I noticed i have 2 dials on my electric meter one is economy 7 - now this dial is totally stationary, and has not moved since we moved in. I have paid off my bill…
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Thinking about doing a first switch? any advice.
Hi, I've gone to the energyhelpline website and found that for gas, if i move to southern electric from British gas, I could save about £50 a year as their tariffs are cheaper. How difficult or complicated is this process to go through? is it done all online and take a few days to switch? or do they send forms in the post…
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Free Solar Panels
Hi We have just had a phone call from a solar panel fitter... very strange and actually put us off and just wondered if anyone else has had any contact with myenergystation.com? He was on the phone for a very long time trying to persuade us to have the free solar panels and telling us all the info that i have already…
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E.ON SaveOnline2 v 3?
I've just signed up to E.ON SaveOnline2 (after EDF insulted my intelligence, perhaps correctly in view of this question) after consulting a comparison site. I've now logged on to my account and E.ON are suggesting that the SaveOnline3 tariff is cheaper. Is this true? Why didn't the comparison site show this. Am I being…
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Southern Electric debt threat - advice?!
Hi All, Totally new to posting in a forum but I've seen how helpful people can be from previous posts so hoping for some advice! My boyfriend and I rented a flat in a converted Victorian terraced house in May this year. In the tenancy agreement we were told that the supplier for Gas & Electricity was British Gas and should…
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Free insulation! Thanks!
I had already booked a survey from British Gas with a view to getting my loft insulation improved, and had regretfully told them that I wasn't eligible for a grant, as I don't claim pension credits, or any of the other qualifying allowances. I made it clear to them that I was of pensionable age. They asked me whether I…
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no gas bill for 2 years any advice welcomed
my aunty had moved into a new property and has never received a gas bill even though british gas said they are her supplier, what can she do about this? Thanks
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Dimmer switches.... question
Hi I have dimmer switches in some of my rooms with multiple bulbs (hope that makes sense, light fitting with 3 lights)... and wondered if we have the lights dimmed low, will we save energy or is it the same if the lights are on full blast? Many thanks in advance and sorry if this has been asked before
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Switching to Eon taking Ages.
I began the process of switching gas & electric from British Gas to Eon back in August and although the gas has been switched the electric is still being processed! It was at one point at the final stage prior to transfer but has now slipped back to the registration step according the website. I've tried speaking to Eon a…
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Electricity help...sorry long winded
My son started a small business 5 years ago, for three of those years he paid his electricity bills direct debit every month without fail, this was to a company he had signed a contract with when he first started. He (three years into the business) received another huge bill from another electricity company. This bill was…
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British Gas Rant
I'm sorry for having a rant so early in the morning, but british gas has made me so angry. So I want to let people know how bad they are! Having moved into my property in Aug this year I found the supplier was BG - and my heart sank and I was going to change supplier after problems I had with them before but the electric…
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Looking to Change Provider
I'm with Scottish Hydro at the moment - the customer service I think is good but I think they are expensive. I've had a look on the recommended savings sites but to be honest despite the savings they say are possible, alot of the customer reviews are diabolical. Is it a case of they all look cheaper until you join up with…
