-
n power
Hi folks advise needed please. Iowe n power £340 for my electric bill i have today had a letter of a collection companie asking for the money. I explained i was unable to pay at present but could afford half and the rest at the end of july ie cash flow problem etc only a temp problem . The collection company said NO we…
-
problem with uswitch
I phoned uswitch in march and they changed my tariff to save me £220 approx to Npowers sign online14, i was with Npower standard before. anyway 4 months passed and i had to call npower myself as i havent heard anything from them regarding changing tariffs. This was the first they had heard of it and changed it the next…
-
Beware Scottish Power
If anyone out there switched to Scottish Power following a telephone call from a Scottish Power agent it would be advisable to check that the tariff/discount quoted by the agent is in fact what you're paying. It's taken me three months of emails and letters to find out that I was given false information to get me to…
-
Left hot water tap on all day :(
Hi all. I am such a fool. I left my hot water tap running today (it's been a tough few weeks so my mind is shot) and so I was wondering if anyone could help me figure out the cost. It was running relatively hard for about 8.25 hours. I'm completely gutted. I am not sure of my rates but my estimate for the year is £420 for…
-
British Gas move home gone wrong
Hi, I wonder if someone can help. My girlfriend and I moved out of a flat in November 08. We were happy with BG and decided to stay with them, we started the "Home Move" process which seemed easily enough, gave BG our moving date and they said they will deal with everything and get in touch about final meter readings. Sure…
-
Bit of an odd phone call
I just received a call, to my work number. "Thomas", who had a very strong Asian accent so somehow don't think that was his real name, asked me who my utilities supplier is, whether I pay by direct debit and who my phone company is. I assumed it was a sales call so was all ready to say I'm perfectly happy with my suppliers…
-
BG Dropping prices again ??
When I was at work last night I had a call from BG on my house phone according to an agent as I was on websaver I have to keep my eyes on the website as there will be a cheaper tariff out soon. does anyone know anything about this cheaper tariff yet ? Heres hoping BG prices are set to fall again.
-
!!!!!! Eon!!
Got my bill this morning - great stuff - all as expected and still £250 in credit. Around 4 months ago - Eon automaticly wanted out DD to go from £100PM to somethin like £180PM - even though all the way through winter we had been in credit... Anyway spoke to somebody on the phone and arrange to the DD's to be £70PM to…
-
E-on extortionate monthly payment
From £70 per month they now want £191, almost triple what Ive been paying. I'm £700 in debit so I was expecting it to change to maybe £100 per month, but £191 is far too much. I seriously cannot afford this new amount, its just not possible. I have phoned them and got the response of, well there is nothing we can do about…
-
Letter from nPower - changed billing
Hi there. I was paying £106 per month direct debit for my dual bills. I received a letter today saying they have changed the way I pay for electricity and immediately want a cheque for nearly £500!!!! Obviously I don't have £500. Is it legal for them to move the goalpost? Can I shift to another provider who will do monthly…
-
desperatly need help British Gas
I am in desperate need of advice regarding British Gas. In April of this year my direct debits were cancelled by BG the reason stated that my bank account had been closed. this is NOT the case, I am still using and operating said bank account. Letters and phone calls have ensued since then, with BG point blank refusing to…
-
British Gas: Click Energy 2 Vs Websaver 3
Hi, I am currently on Click energy 2 Tariff with BG. It is so difficult to compare Tariffs especially older against the new ones. I had a look at energychoices.co.uk and put in average yearly costs and it said I would save over £100 a year. I want to know: 1) if it is possible for me to change to Websaver 3 Tariff and can…
-
Npower - what shall I do??
I moved into my new home in March 2008 and the property had pre-pay meters with British Gas. I decided to change to Npower and it took them until July 2008 to change the meters. On numerous ocassions I tried to set up a DD which was not able to happen as they had not had the final readings from British Gas. We finally set…
-
electricity meter access
Hi all I own a flat in a block where the communal areas are run by a managment agency who I pay a large service charge to. The electricity meters for all the flats are locked in a basement. In order for me to get readings I need to contact the management who take the readings and email them to me. However the service I…
-
Shafted by Southern Electric
Hi guys, I had a sales person come round to our house at the start of June. I told him that I did not deal with the bills and that my fience paid them and she was at work (I was off sick). He asked if he could take some details and gave me a chart I could show my fience. He then said "If we do not hear from you within 7…
-
shocking bill - N power again...
I live in a one bed (converted into 2 small beds) flat, Its an old place with high ceilings and a cellar (with electricity). I have alll the usual stuff, tv, pc, gas central heating, dual fuel cooker etc etc. I live with one small child but am not very frugal when it comes to gas and electricity usage. Just received my…
-
shocking bill - N power again...
I live in a one bed (converted into 2 small beds) flat, Its an old place with high ceilings and a cellar (with electricity). I have alll the usual stuff, tv, pc, gas central heating, dual fuel cooker etc etc. I live with one small child but am not very frugal when it comes to gas and electricity usage. Just received my…
-
New electric meter, who pays for the 0.5units from testing?
Had a new electric meter fitted recently. During commissioning, it was noted that there was already a reading of 0.5kWh on it. The fitter pointed out this was normal, from when it was 'tested' & that I shouldn't worry. The obvious question this raises though is that if they do this for every new meter that is fitted then…
-
Am I tied to npower?
Hi. I've been an npower customer for 2 years. In April this year I changed tariff via uswitch to npowers Sign Online 14 (paperless billing). Am I now tied to npower for a set period (eg 12 months) or can I change to another provider?
-
When is my next Npower bill due?
I started with npower 6th May last year. I pay by monthly direct debit originally £55 pcm. I try and submit readings online as often as possible. I think my next bill date is 26th July, does this sound a likely date? My bill dates were as follows 15th July, Balance £11.69 credit 29th September, balance £109.75 credit 30th…
