n power

Lord_finch

Hi folks advise needed please.
Iowe n power £340 for my electric bill i have today had a letter of a collection companie asking for the money. I explained i was unable to pay at present but could afford half and the rest at the end of july ie cash flow problem etc only a temp problem . The collection company said NO we want all or we will disconect you in 14 days .I have been told they cant cut me off but could fit a prepayment meter which will cost me an arm and a leg plus i do not want one as we live in the middle of know where and running out of tokens would be a pain . Can i pay them half if they will take it this time and swap suppliers in order not to end up with a token meter??? or doe's your account need to be clear?? and then pay them the balance at the end of the month.

Joyful

Your account will need to be clear to exchange suppliers. Call Npower and see if there is an option to go onto a payment plan .

Premier_2

How long have you owed the money to nPower? Have you previously had a repayment plan that you failed to keep to?

...A supplier should only insist a prepayment meter is installed as a last resort to recover any outstanding balance if a payment plan has either not been agreed or adhered to. This is in accordance with Supply Licence Condition 27 which states that suppliers must offer the consumer the choice to pay via a pre payment meter, by cash or by cheque....

http://cfe.custhelp.com/cgi-bin/cfe.cfg/php/enduser/std_adp.php?p_faqid=5569&p_created=1210083320&p_sid=tRL_wjCj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTc2LDE3NiZwX3Byb2RzPTAmcF9jYXRzPTAmcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1kZWJ0&p_li=&p_topview=1

If you only recently have been informed you owe £340 and you are willing to pay half now and half in 23 days time, I can't see any supplier refusing such offer (unless you have broken agreements in the past)

markharding557

i would write to npower not the collection company with your offer and payment they will likley as not accept

Plushchris

I wouldnt take any notice of a collection company saying they will cut you off, its only the supplier that will do that (and that would be a a very last resort)