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"liar buyer fraud"
"Buyer fraud on marketplaces such as eBay is common, according to newly published research" "But unlike seller fraud, it's little known - and there is little incentive for marketplaces to publicize it." The research was conducted at PayPal to explore something called "liar buyer fraud." Here's how the authors describe that…
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item OOS, alternative offered, buyer unresponsive
I'm usually pretty good at keeping on top of my stock levels but this one slipped through :( Buyer purchased on Friday, I realised that I was OOS on Saturday & messaged via EBay to offer a similar replacement. No response by Sunday, so directly emailed her (I've not been able to find a telephone number) to apologise & ask…
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Maybe I'm just being (a little!) paranoid?
Hi, we currently have our car listed on ebay and the advert contains all the usual info re MOT, engine size, number of seats, year of manufacture etc etc. Someone has contacted me re the advert asking for the registration number to check if they can afford the insurance. For whatever reason (and I'm not sure of the reason)…
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Ebay purchase
Hi I wish to purchase a number of the same item to place in charity gift boxes. However the postage is high so I asked the seller if it could be combined. She has suggested that I purchase one item on Ebay, paying postage, and then she will invoice me for the rest so as to avoid Ebay fees and make the postage cheaper. Does…
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Returning an ebay bought item , proof of delivery?
Hi All. I recently bought an electronic item from a private seller on ebay. Item arrives with a suspected intermittent fault, I inform the seller and get an electronic engineer to check over the item , engineer confirms a fault , repair costs are an unknown without attempting the repair so return and refund seems the best…
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Ebay listings.
Hi, I am having trouble with my ebay listings. Every time I preview my listing the txt I have entered about my item doesn't appear on the preview page. Is it ebay or am I doing something wrong ? Thanks.
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Best way to send a flat screen TV box sized parcel
I have an item listed, as collection only due to it's size, but have had a question about delivery. Luckily the item, although not very valuable will fit nicely in an old flat screen TV box 9cut down a bit) The dimensions (when cut down) would be 86cm x 90cm x 18cm. The weight I estimate at about 15kg (maximum) What would…
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BlockingThe USA again
Having opened my listings again to the US after Christmas I've decided to block them again. Just had a full INR case open on eBay .com for an item bought via ebay UK in Mid December, no previous contact. It looks as though the 30 day limit to eBay claims does not apply on eBay.com as my only option is to refund or add…
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Free Listings
Can't see another mention of this but I've just noticed my selling page is offering 100 free listings 22 to 24 February.
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Defect for a partial refund?
Hiya I was wondering, Do you get a defect if you do a parial refund via paypal or only if theres a dispute? I had a buyer from the US buy an item, then pay. then buy another etc total of 5 items! Never asked about combined postage but bought and paid each item individually paying £3 International P+P (Even though I had it…
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Facebook selling sites
A lot of Facebook selling sites are now available. What happens if you buy clothing and it turns up stained or damaged, are you entitled to send it back to the sender for a refund and they pay return postage?
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Ebay CS told me to find alternative to Royal Mail for large letter delivery.
In short, my A4 large letter <100g sized item did not arrive within the estimated delivery time, buyer opened case, I sent another but this time signed for at my expense. Both items arrived on same day, the first one had been mis delivered to another office block in the same city then forwarded on (note hand written on…
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Ebay global shipping programme charging for duty exempt items
I want to buy an item of children's clothing from the USA. The seller is enrolled in the ebay global shipping programme and when I'm going through checkout, it is trying to charge an extra $10 for import charges. As far as I'm aware, children's clothing shouldn't be charged and I have checked on dutycalculator.com and it…
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Warning to self - ?always use recorded delivery
Recently I sold a diet/cookery book on Ebay for the princely sum of £2.80 including postage. As it was small and inexpensive I popped it in my local postbox (ie no proof of postage). Shortly afterwards the buyer left me positive feedback. Today I am informed, via EBay, the she has not received the book!! I immediately…
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eBay Returns
I had sold a phone on eBay with a small fault, clearly saying the phone could only charge when switched off and connected to mains power. 171661500328 A purchase with a new account is complete, money clears, hear nothing back for about a week. Suddenly a case is opened and a return is started. After stressing to eBay i…
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INR case opened after NAD case?
If a buyer were to open a not as described case, could they open an item not recieved case after this? Long back story behind this but just need to know if the ebay system will let them do this? Thanks
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Query? Schedule 20 Listings per Month Free
Possibly a really silly question but I'm hoping someone can help me. Does it mean that I can schedule another 20 listings to start at some point in the month in addition to my 20 free listings? In other words do I actually get 40 free listings? I'm confused and cant find the answer anywhere.
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Suspect Winning Bid
I have just sold an item where someone won after bidding in the final seconds. I have looked on the feedback and i'm a bit worried. It has lots of people saying failed to pay, no response, and time waster. People have written this negative feedback under a positive icon. I emailed them straight away stating they contact me…
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Counterfeit Item from Ebay
I bought a thomas sabo charm from ebay but when it arrived it was clearly a fake. Its not stamped, its really shiny metal etc. I have opened a case against the seller but I just wondered what ebay policies are against counterfeit items. I paid quite a bit of money and postage costs for this item. Obviously if I am asked to…
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Sending two parcels out but only one arrives
... and then the other parcel arrives later (ha! you thought it was going to be a lost mail thread, didn't you?!) Genuine query, just wondering what goes on at the royal mail that would make two parcels or letters, posted at the exact same time, at the exact same post office, going to the exact same destination that would…
