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flight still going ahead but hotel is closed
Hi, I booked a holiday through love holidays for 26th July. According to Ryanair the flight is still going ahead but i called the hotel and found out they are not open until 1st Aug. Its impossible to get hold of Love Holidays so i was wondering where i stand..I am presuming if Ryanair are flying they are not going to give…
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English holiday - shielding - where do I stand
I booked to go to St Ives last summer. I am due to pay the outstanding balance on the holiday in the next few days. We have already paid a large deposit for the holiday itself. We have have been shielding for 12 weeks and following yesterday’s announcement we will have to remain shielding in our homes until August the 1st…
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Wizzair/Expedia refund
I am owed a refund for my flights that were cancelled by Wizzair due to the coronavirus. The flights were booked through Expedia as part of a package. Expedia refunded me the hotel part of the package but won't refund me the flights. They say it is Wizzair's responsibility. But Wizzair told me they can't refund me directly…
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Travel dilemma
We are due to fly to Lanzarote on the 1st July for a week as a package deal with On the Beach and the carrier is Ryanair, we have been informed that currently the holiday is still going ahead, for obvious reasons we not want to travel and there is a balance of £986.00 left to pay current the FCO advises is only essential…
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Apprenticeships
My son is doing an apprenticeship and he has been told that he will go back to work after being furloughed but will only work 1 week in 2 and only be paid for what he works. Are his employers allowed to do this?
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Hoeseasons Holiday facilities reduced - Can I get a discount/refund
Hi We booked our holiday in January 2020 (Pre-Covid), and are due to go on holiday on 18th July 2020 with Hoseasons. If I booked the holiday today on the Hoseasons site, they are offering a 25% discount due site no longer being able to guarantee that a number of facilities will be available - Swimming pool, Restaurants…
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Charging back part of the payment...
Anyone got any advice on how or if you can charge back part of a Credit Card payment? We booked an ABTA/ATOL package protected holiday. Travel agent been dreadful from the start. After threatening legal action and refusing to back down I got the hotel portion of my holiday back with the promise of the flight element back…
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Easyjet flight cancelled tried to contact by telephone for full refund they will not accept calls
Easyjet flight cancelled tried to contact them by telephone for full refund but they will not accept calls. I had a flight booked for 18th July 2020 to Valencia. Easyjet have thankfully cancelled the flight. In their email they have offered a voucher with a time limit, which I do not want. I want a full refund of £734.90.…
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Rejected for a feeder account with HSBC due to credit scoring
After a month of waiting i received my rejection at 1 this morning. It says it is due to credit scoring. Using MSE Credit Club my score is 876 so I can't understand what they mean. Do businesses have a credit score? Is that what they mean? I rang HSBC and the lady told me they can't give any feedback. Sadly I've been going…
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Holiday booked, what can I do?
Hello, Hi, I’m asking on behalf of my daughter. She’s a single mum with 4 young kids and has a holiday booked in Salou end of July this year. My question is, would she be able to get a refund OR vouchers for her holiday, as she is quite concerned about travelling so soon. She has been in contact with the tour operator…
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Small Travel Business
I own a very small travel business. 6 full time staff. Should we refund people now and go bust or should we refuse to refund in the hope that we might open, give those who want a holiday a holiday and have the money to refund the rest who are demanding this. We had the money to refund everyone when this started (ie we…
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Payed for holiday by direct debit TUI
Hi I can't seem to find any advice regarding this, I pay for my holiday by direct debit as I don't have a credit card and is the most convenient way for me , TUI cancelled my holiday which was due in may gave me a credit note refund which is not convenient and I asked for a cash refund I'm being told different stories…
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Online Fax Service
The familiar maxim: "try out before you purchase" fittingly applies to a large portion of our buys. Testing an online fax administration is no special case to this standard. You should trial any help before you pursue the long stretch; particularly since you will most likely be causing month to month charges or expenses.
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RE: Travel Republic - Flights only
I have flights only booked with Travel Republic, Going to on 5th with RyanAir - Returning on 12th With Easyjet. I booked all 10 members of the same family. Father /mother inlaw, 2 sister in laws/husbands and 2 grown adult children, my wifen and i also. I do not believe they are cancelled yet as they are on Ryanair and…
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Redundancy and CVA
My husband was told by letter dated 15th May that his role had become redundant. The letter states his employment will end at the end of 80% furlough on 31 July. The letter also states he will be paid for any holiday entitlement, statutory redundancy (3years) with his last salary payment. Although we felt he was being…
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KLM Refundable Ticket- Refund Delay
Hello, I had a KLM Fully refundable Ticket (as per the airlines T&Cs) which was cancelled by me on the 23rd March 2020- and the flight was on 24th March 2020. This was the early days of lockdown in the UK. We flew from Japan to Amsterdam but KLM then cancelled the Amsterdam to UK leg of the flight. We had to rebook another…
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F1 Experiences race refund not 100%
Has anyone had any success with claiming 100% refunds from ‘F1 Experiences’ as the official F1 partner? I purchased Paddock tickets for Silverstone 2020 and I have been refused a full 100% cash refund even though it was booked on credit card. Would be interested to know what is happening out there with everyone else as…
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Shielding with no money help.
Hi, can anyone help with this problem. My wife works part time as a counter assistant in a pharmacy. She has a letter from the government telling her she has to shield as she is vulnerable. She started shielding 23rd March. Her boss told her she cannot be furloughed as the pharmacies are being subsidised by the government…
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Direct Hotel Booking
Hi, wondering if anyone can help - i have had a good search through to see if this has been answered, but among the thousand of different scenarios, i cannot see anything? We had booked a hotel in Malta for the end of May - there was no travel possible at the time, travel to malta will reopen 15th July. We were due to go…
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Redeployed to Temp role due to Coronavirus
Hi, I do not know if I am in the right forum- but here goes. I work on the front line in social care- due to some services that I generally work in being suspended due to the corona virus crisis there is a team of us that have been redeployed into the community to support hospital discharges- we are coming on 3 months in…
