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Section 75 partial refund
Hi we had a trip cancelled that cost £192 The provider has issued a 50% refund of £96 under their standard cancellation terms that we are challenging as we did not cancel, we had no choice to go due to COVID19 travel restrictions If they insist on not repaying the other half do we still have the option of section 75 given…
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Eurodisney, Eurotunnel & Center Parcs only offering vouchers not full refund :-(
Hi All, we had planned a family holiday to Eurodisney followed by some time at a French Center Parcs site in May, whilst our 4yr old was still in Nursery (Sept 2020 school starter). We had optimistically kept the booking in thinking either the restrictions could relax or that we would get a refund. We've now checked and…
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end of contract coming up
Morning all. So I was on a fixed term contract, which ends in a few weeks. Sadly no chance of extension. I'm a single Mum and have two young children so expect to find it difficult to find new employment as I would have to find 'key worker' employment that would be willing to take me on school hours only. Or be able to…
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Furlough agreement/banked hours
Hi, If you are placed on furlough agreement, can your employee make you work back the hours once back in work?
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TUI have shut off their website!
Deleted - site is up & running again.
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Letting agency will not carry out checkout process or return deposit
Hi, Please could I ask for some advice my family and I moved out of a property on the 23rd of March the checkout processwas supposed to happen on the 24th which gout pushed to the 30th, when I spoke to them yesterday they said they weren’t key workers so couldn’t do the checkout and therefore cannot return our deposit.Many…
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Furloughed can I work for someone else ?
I have been furloughed, can I go and work for somebdy else in the meantime ??
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Best way to get back from USA
My friend and I travelled Manchester to Houston with Singapore in early March. We are due to return to Manchester on 22 April but currently the flight is cancelled and no replies for advice. I think best to wait and see what Singapore come up with but then we could be stuck here a long time. Do they have to get us home at…
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Sci-Fi Weekender April 2020 (Chic Festivals) 100% Non Refundable ticket & Accommodation
Hello I wonder if someone could help Chic Festivals have cancelled a weekend event due to the corona virus under force majeure (venue shut and guests cant travel) They have said that all tickets are still 100% non refundable and that all tickets and accommodation will be rolled forward to a new date or you can attend…
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Consumer rights: holiday cottage booked in Cornwall 10-17 April
Hi, I would appreciate some advice please. We have a holiday house booked in Cornwall for 10-17 April. Obviously we are now prohibited from going and owner prohibited from letting out his property due to coronavirus. The owner is refusing any form of reconciliation: he won’t give any refund or credit voucher. We are at an…
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Job change during Coronavirus
I accepted a new job on 29th February and handed in 5 weeks notice at my current job which the contract of is due to finish on 3rd April and for me to begin a new contract and start a new job with my new employer from 6th April 2020. I will be on their books from the end of March however due to not being on their books…
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Furloughed Work for free
Yesterday I was verbally furloughed. I work an accountants and my clients have HMRC deadlines to meet. As I stand I know I cannot complete any fee paying work but many of my clients are old and cannot complete the work themselves. Am I allowed on a personal level to offer my services for free?? Thanks
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Caravan fees
What happens to the fees we have already paid for the caravan site but the caravan park is closed? Should we expect some money back or is it just gone? Private owned site not council
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Change of hours/days
I have been told i have to do shifts and weekends even though im a single mother of 4 daughters and have nobody to have them.apart from if i can get a school place
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Coronavirus
Hi guys, my daughter in law is at full time university but also works on a zero contract, like most of the country her company have closed down until further notice, is she entitled to claim anything.
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Ryanair not refunding Travel Insurance
My flight (which included travel insurance) was cancelled by Ryanair, and when I go to get a refund for the trip, I get the message: "Your Travel Insurance will not be refunded as you may want to make a claim." I will not be making the trip and will not want to make a claim, how do I go about getting this money refunded?
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Furlough Leave
I work 25 hours a week. Today, my boss has asked me to go on Furlough and he will make up my wages to 100%. He then said he wants me to spend 25 hours doing online training courses. Is this right as I was lead to believe I should not work for the company. Any advice would be appreciated. Thanks, Ian
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Is there a Supermarkets Corona Sticky thread?
Hi, Is there a sticky post thread that lists all important info and details of the major supermarkets affected by corona virus, such as: - Revised Opening times if opening times have changed. - Shopping time allowed in-store. - Info on how many shoppers allowed in the supermarket from the queue outside in every what time…
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Bank staff
I have worked in the nhs for the past two years for the last 10 months as bank staff. Due to social distancing I have been informed I can no longer work for the foreseeable future. Can I ask for furlong as I won’t be earning and am worried about bill’s etc.
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Told to take 20% pay cut but still doing same hours/job
Hi, My company is sending some staff home on furlough with 80% salary, but some are still working usual hours doing the same workload as always but being told to take a 20% pay cut. If the latter don't take the pay cut the threat of redundancy is mentioned, despite the role not being at risk of redundancy. Is this right…
