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Not happy with the quality of a decorators work - Where do I stand?
Hi, This is quite a long story, so I will try and condensed the main points/issues. A decorator was carrying out works in the communal areas of the building I live in. After weeks of trying to find a decorator with any availability, I asked the decorator whether he could wallpaper and what his availability was like for the…
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COVID Test results
Dear All, I recently came from abroad having purchased the day 2 and 8 test via BOOTS. Once in the UK I decided to use a laboratory recommended by Gov.co.uk in their website for the early day 5 release test which guarantees results in 24 h. I sent my test on the 8th June in the envelope provided and somehow I am still…
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Compensation
I ordered a Wickes kitchen to be installed by my fitters and this was delivered in March 2020 after my old one was ripped out… the worktop and some of the cupboards were missing. We went into lockdown so I could not have the kitchen fitted and the worktops took another 3 weeks to arrive but they were faulty. Wickes head…
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How do I get my money back
At the end of April I ordered some seeds from an online retailer. Due to the pandemic they had put a warning on their website that there would be a 10 day delay in shipping. I waited for 2 weeks, and still no despatch confirmation, but no reply. I waited a few more days and emailed again and still no response. After 4-5…
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Compensation for late contractor?
We have just moved into our new build home. I arranged for curtain fitters to come and take measurements at 2pm and was told it wouldn't take more than half an hour. I blocked out a couple of hours in my work calendar and informed my manager I would have to go offline for a little bit (no internet at new place yet). I…
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unregistered company very quick to take money from young people
Hi, i am looking for informed advice if anyone can help. My son was looking for what to do this summer. He is dyslexic, as in, has had full Study Needs Assessment completed officially. He put in his bank details onto a site, authorising £1, he thought he was accessing information. The site said to agree to Ts and Cs, which…
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Shark warranty asking for a receipt
Hi all, I will try keep this short and sweet: * March 2019 I bought a shark hoover from Tesco * 2020 I purchased the extended warranty for this product direct through shark * Feb 2021 my shark broke, they sent me a brand new replacement model. * June 2021 - my shark is not functioning properly, I phoned customer services…
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Cooker extractor hood not fit for purpose - what's the best resolution?
We bought a Bosch extractor hood (DLN53AA70B) as part of a completely new kitchen earlier this year. It is externally vented. A few weeks ago we noticed that alot of condensation was building up on the extractor, and it was dripping back onto the pans on the hob. We contacted our kitchen supplier, and they told us that we…
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Refund Query
Hi, I’m not sure if anyone can help me with this or not... I booked to go to a “socially distanced rave” event where we booked a 5 people table for £160 with Social Avenue in Manchester, these events are advertised as “the dance is back” all over their social media so usually you are able to dance in your table square as…
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Online Bookmaker will not pay Winning Bet
I placed a small bet with an online bookmaker which settled and won over a week and a half back, but is still showing pending (I placed a couple of bets after this which voided or settled). I have now complained to their chat three times who it seems can only pass information on to a "sports department" and not help any…
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Shipping car to Europe - car not loaded off ship
Hello.. I really hope someone can help me with this. or at least tell me if I am wasting my time I have paid to have my car shipped from UK to Spain (I hold dual UK and EU citizenship). I worked with an agent in the UK, who then contracted with the UK agent of a large Norwegian carrier. I dropped my car at the port for the…
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Furniture Village customer? Here's the latest on orders and shoppers' details after it was hit by a
Furniture Village orders have been delayed after it was hit by a cyber attack, although the retailer insists it's proactively contacting customers to reschedule deliveries... Read the full story: 'Furniture Village customer? Here's the latest on orders and shoppers details after it was hit by a cyber attack' Click reply…
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Are going to Dissent from secondary use of your GP patient records or not bother?
So I just had a letter from my GP about sharing my personal information with 3rd parties and whilst I have no problem sharing my information with other medical organisations, my fear is it will be shared by anyone who will pay for it. like https://www.192.com/atoz/people/ share personal information gathered from your…
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YOUGOV ignoring messages
My husband was 40p away from making it to the £50 payout and all of a sudden, the surveys stopped! He has sent them numerous messages, messaged them on Facebook and they have ignored all communication and deleted any messages I have put on their page.. Is there anyone I can complain to about this please? Thanks in advance
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DOA Cross Trainer
I will try to keep it as brief as possible: Purchased Cross Trainer £995 on 24th May from Fitness Superstore. Paid with Credit Card. Delivered 27th May. Unpacked it and set it up (2 bolts). Plugged it in and not working. Contacted the supplier within 1 hour and was asked to send an e mail to them (they said that in the…
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Strange error & now my mum owes thousands- help!
Hello, Firstly I couldn't find an appropriate category to post this so hope it's okay here. Shortish version of the story is as follows. My elderly Mother recieved a letter out of the blue a couple of months ago from a pension/ bond company stating that they had made an error and had been accidentally overpaying her a…
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shipping issue with a return
i got the most expensive controller Microsoft sell in December 2020, it developed a fault in April 2021 at 4 months old (it started double clicking things when you only single clicked on a specific button), its under warranty so i contacted Microsoft who emailed me a label to ship it for repair around April 27th 2021, i…
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Modelling Agency Query
Hi - has anyone had any dealings with either Meg Model network or British model alliance please. They have said they are interested in a test shoot for a child but want a deposit paying up front. Legit or no ? I’m dubious 🤨
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Faulty Garden Furniture
Good morning all Sorry - a rather lengthy post coming up... I recently ordered an outdoor dining set comprising a dining table, 6 chairs and 4 stools from an online retailer who happens to be based a few miles from me. The product was delivered in five large boxes on a pallet. I have started to unpack the table and put it…
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SELLING OUT OF DATE ITEMS
Hi Folks I bought some hand sanitiser bottles over the weekend. However, when I got home I realised that they were all out of date. I shall be taking them back to the shop, but can I get some sort of compensation for being sold these out of date hand sanitisers? Thanks
