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Currys refund or exchange question
1st time poster, so hello everyone. This morning I returned a faulty Apple Watch to Currys and was given a New replacent. I was informed I’d get a fresh 12 months warranty and walked out with a fresh receipt. Once home I looked at the receipt and noticed the following at the bottom “ if you change your mind the last day…
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An ATM advertising free Euro cash withdrawals charged me for "buying them."
I have a FlexPlus account which allows you to withdraw in any currency with no charges and at the perfect rate of exchange. I am going on holiday soon and wanted to withdraw some euros in advance and so I used an ATM that I thought would allow me to withdraw in euros with no added fees. However, on seeing the receipt it's…
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trust pilot/dc digital tv
hi all i posted a review on trust pilot about DC Digital tv.It wasnt a good review for them but stated the facts cutting it short orderd a TV off them paid with bank transfer because they offerd 10% off if you did they messed me about so cancelled the order was told i could have a refund but it would take 14 days and would…
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Kitchen fitter adding additional charges
I have just had my kitchen fitted and flooring laid by a work colleagues husband who runs his own home improvement firm. Very foolishly on both parts the price agreed was verbal. Fast forward to the final invoice and a job that was quoted for £2500 was invoiced for £3377!!! Followed has been much two and fro by email and…
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Bought item from retailer, over 6 months so say nothing to do with them....
I bought something from a online retailer. Bought with a credit card, all delivered ok. It's now 9 months old and has gone faulty. I've tried all the recommendations etc, but still no good. So I contacted the retailer who emailed back and said nothing to do with them now as over 6 months old and to contact the…
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Local Hall Refusing To Return Deposit
We recently had a party on a Saturday night at our local Hall for my daughter's 16th birthday. The terms and conditions contained all the usual about cleaning up and leaving tidy. However we were then offered by the hall a "cleaning and clearing service" for £80. The lady who sold it said in an email that we would just…
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Wowcher taken £500 for deal that doesnt exist
I purchased a Wowcher a few months ago for a non surgical medical procedure supposedly in Harley Street. I emailed the official address on the voucher as advised to do so but had nothing back and so a couple of weeks ago I happened to be in the area around Oxford St so I decided to pop in and book the appointment in…
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Can you advise me on how to get my money back?
Hi all I hope you can help me (sorry if this is in the wrong forum category, I couldn't find a proper fit for this) Apologies for the essay, but it’s a long and meandering story! It’s a complicated one so I’ll be as brief as I can. Here’s the headlines: • A photobooth company called ‘Photobomb UK’ ran by someone I’ll not…
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Builder shows me new bill but never mention how much it would cost,
On the contract, it stated that he would fit a basic bathroom. From day one I said I wanted it all tiled and was specific about what I wanted. He recommended the websites where to order and I bought all the material. Several times I asked him how much he would have spent so I could deduct from my budget but everytime he…
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Faulty Aga Rangemaster fridge freezer
This is a really long winded story so will try and edit to the finer detail. We bought an American style Rangemaster fridge freezer aprox 2 years ago to put in a holiday home.We registered the 2 year warranty.The building has awkward access to the kitchen as its upstairs and the staircase is tricky,as opposed to the ground…
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wrong sofa delivered, seller refusing to correct
My parents have taken delivery of a new 3 piece suite today after months of waiting, to discover that the totally wrong sized sofa has been delivered. At the time of order, they had a very specific discussion with the sales rep about wanting a 3 seater sofa that actually had 3 seats (as apposed to two large seats that can…
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Claiming money back from builder
We are in the process of taking our builder to the small claims court for damage to our property. It was plumbing work that wasnt carried out correctly and has since caused extensive damage. After speaking to citizens advice they said in addition to the cost of repairs I can also claim a reduction in his bill as the work…
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ViaNOgo
I am a concert newbie. I bought tickets to see Metallica from Viagogo, which I hadn't realised was an unofficial reseller. After research, I realised the extent of my failure. ID is checked before entry to the venue and it must match the name printed on the ticket. After more checks, I have verified that no, my son and I…
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Damaged equipment, who is liable?
Good Afternoon I am after some advice, last weekend we hired a function room for a party. The dj equipment (venues own) was apparently damaged by a drink being spilt accidentally by a guest at the party. The venue are now asking us nearly a week later to pay for the repair. Nothing was said on the night. We did not sign a…
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Reconditioned gearbox repair
I drive a 2005 Honda Jazz. In June I took my car to a local garage and discovered that the gearbox needed replacing. The garage replaced it with a reconditioned gearbox and new clutch at a total cost of £800. Within 3 weeks, I noticed that the "new" gearbox was making the same noises, albeit a lot quieter, so I took it…
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Buying online (eBay)
when buying goods online from a business is it ok for them to state in their terms that any returns will be returned at buyers expense and be subject to a 20% admin fee? I thought that they had to refund the total purchase price.
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HP Repair sent back wrong computer
I sent off a laptop to HP for repair, out of warranty, at a cost of £230. The laptop, acknowledged by HP, was bought in France and had a French keyboard. They did a good job of the repair except the laptop came back with an English keyboard and therefore is totally useless to us. HP's response has been: there is nothing…
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Currency symbol scam. How can we stop it?
Over the years, more and more US companies, are charging the British public, the same prices as the US public, for the exact same product, by simply changing the currency symbol from $ to £. Regardless of the currency exchange at the time, these companies, are making a huge profit from this simple currency symbol change.…
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Littlewoods
I have no idea if I’m in the right place for this, but I set up a littlewoods account 2/3 days ago Now, and ordered something for £17. Well they’ve dispatched the item and it’s now saying I’ve not got any credit with them ( I had £250 originally) where as now it’s saying £0.00 and I’m in the red by £17. Does anyone know…
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PLEASE HELP I signed up to a gym at 17, 3 years on i get an email about unpaid fees.
I signed up for a gym when i was 17, im sure i was told i will not be able to go on a contract until i am 18 and it states that on the gym website, nearly 3 and a half years later a credit company have emailed saying i owe an outstanding balance of £206 and i need to pay, i still have a receipt from when i signed up at the…
