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Consumer rights
Archives for July 2017
Discussion List
EBAY order, Myhermes & A Zero Feedback Buyer
Hi there, This is a little complicated, I shall not go into too much detail but here is what has happened:- A buyer on Ebay (ZERO Feedback) purchases £500.00 worth of item (glasses in this instance). I use MYHERMES - -PAY for SIGNATURE and INSURANCE to the value of £500.00. I drop the parcel to the drop shop. THREE days…
Tastecard Membership - Renewal
So I purchased the £1 trial of the Tastecard service. I didn't hear from them for a whilst and then I got an email saying they took £39.99 from my bank account at 5am. So I called the same day at around 4pm and the guy Jake basically told me tough you're not getting a refund. Anyway, so I have been back and forward with…
Boots hearing aids
HI There as anyone else purchased hearing aids from boots chemist? my husband paid over 1700 last april 2016 for the ones he as theyve never been any good he kept going back to have them set but gave up on them and there stuck in a draw i just feel its 1700 wasted money and he as now proper fitting aids from the nhs thxs…
Custom Built Wheelchair not to Speicifactions
Hi, I have taken delivery of a custom built wheelchair (£4134) and the measurement of the chair do not match those on the drawing? I initial went for a fitting/measurement meeting with the wheelchair company prior to my initial ordering of the chair. A specification drawing was then produced with a diagram of the chair and…
Scammed out of currys giftcard £600
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Bought secondhand car from AA dealership. Very unhappy. What are my rights/options?
Hey guys, I was hoping for a bit of advice as to what my rights as someone who has purchased a second hand car from a dealership. I’ll detail the situation below, but its worth noting that I fully intend to reach out to the Garage, but I wanted to know my positions/rights/actions available to me before I did. I purchased a…
Club Class Holidays
I wonder if anybody can help me, recently I got myself involved through my Mother in-law in helping out an old couple in their mid 70's with PPI after some success with my own, Partners and a close friend or two. During our conversation regarding PPI the couple produced a letter and certificate referring to "Club Class…
Recently bought used car with issues
Hi, I recently bought a used Toyota from a main Toyota Dealer. The car is approved used and comes with a 1yrs Toyota backed warranty. I only bought this car on Tuesday and have such used it to drive back home with it and a few other journeys. I'm very disappointed that the car is showing a fair amount of corrosion, I…
Who's building cost for collapse trench
Hi We are having some building work carried out which falls under building control regulations. Our builders dug a 1m trench to prepare for footings for our buildings as requested by BC. Once this trench was dug BC visited and asked for a further 200mm. This was done and was ready for reinspection at the start of the week.…
Brighter Yoga ebay rip off
Hi all, I bought a yoga blanket from a company called Brighter Yoga who are based in the USA. It was around £25. When it arrived it was clear it had come from China and was the exact same as the one previously ordered from eBay (I ordered from eBay first as they were cheaper, once it arrived I realised why it was cheaper -…
Incorrect carpet sent
Anyone help? Ordered a carpet from a online carpet shop, it's a leading brand name shop, had the carpet fitted then realised they sent the incorrect colour carpet, the colour different is a few shades so wasn't noticed until fitted but the colour I was sent is a total different carpet-colour not just a difference in dying…
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