Brighter Yoga ebay rip off

Darts99

Hi all,
I bought a yoga blanket from a company called Brighter Yoga who are based in the USA. It was around £25. When it arrived it was clear it had come from China and was the exact same as the one previously ordered from eBay (I ordered from eBay first as they were cheaper, once it arrived I realised why it was cheaper - shoddy quality, not like the ones on the Brighter Yoga website appeared to be...)
I have emailed the company venting my disgust as being charged three times what the blanket cost, being conned into buying a product that seemingly was from America and cleverly advertised to look better than it was and the fact it cane in a plastic bag directly from the factory in China.
I was told if I return it they will refund me. I asked for prepaid postage as the cost of returning it will be more than it is worth. They refused. I delved a bit deeper and all their products are taken directly from eBay, even the photos of them are taken from eBay.
They are now not replying to me.
I am beyond angry and stuck as to what to do next. Do I cut my losses? Is it illegal to steal images from eBay to produce a website then gave items shipped from the original eBay source?
Thanks for reading my inarticulate angry waffle!

agrinnall

I think all you can do to cut your losses is sell it yourself on Ebay. Any action against the seller would have to be taken in the USA if that's really where they're based, and for £25 it's very doubtful if that could ever be cost effective.

takman

Darts99 wrote: »

Hi all,
I bought a yoga blanket from a company called Brighter Yoga who are based in the USA. It was around £25. When it arrived it was clear it had come from China and was the exact same as the one previously ordered from eBay (I ordered from eBay first as they were cheaper, once it arrived I realised why it was cheaper - shoddy quality, not like the ones on the Brighter Yoga website appeared to be...)
I have emailed the company venting my disgust as being charged three times what the blanket cost, being conned into buying a product that seemingly was from America and cleverly advertised to look better than it was and the fact it cane in a plastic bag directly from the factory in China.
I was told if I return it they will refund me. I asked for prepaid postage as the cost of returning it will be more than it is worth. They refused. I delved a bit deeper and all their products are taken directly from eBay, even the photos of them are taken from eBay.
They are now not replying to me.
I am beyond angry and stuck as to what to do next. Do I cut my losses? Is it illegal to steal images from eBay to produce a website then gave items shipped from the original eBay source?
Thanks for reading my inarticulate angry waffle!

You don't seem to understand how business works. Every item you buy costs more than they pay for it, that's how they make their money!.
Charging 3 times more than they paid for it is perfectly legal and many items are priced up like this.

Also you seem to think that they are buying their products from eBay and taking the photos from there. That is also most likely to be wrong.
If you actually look at sites like Aliexpress that's where people buy things from China and sell them on eBay and they get their photos directly from that site. Anyone can use these photos when selling the items without any issues.

unholyangel

You could try the chargeback route but I think your bank will ask you to post the items back - sometimes you can get them to waive this requirement but usually only where the trader has said they are in the UK and then subsequently ask you to post back to china (or somewhere else).

London50

This tome is a big red flag.....taken from Terms of service


SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.

Brighter Yoga is a company under a Canadian registered corporation.

Our U.S.A. mailing address is a virtual address and not the operating location of the registered corporation. The following address is a returns address for American customers and not a representative address of the registered corporation.

304 S. Jones Blvd #485
Las Vegas, NV 89107
USA

LadyDee

What's special/different about a "yoga" blanket? Can't you buy them here?

shaun_from_Africa

Darts99 wrote: »

I am beyond angry and stuck as to what to do next.

"Beyond angry and stuck I am"









Sorry, I thought it was a Yoda blanket.

hollydays

On brighter yoga it says the mats ( at least one I viewed) is made from polyester . So it's evident it's going to be mass produced Chinese to me.
How does the one you got differ from the photos ?