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Currys EX-Display kettle.
Hi, what are your views on this please I've just been to visit my mother today, and she was telling me her kettle (Russell Hobbs) packed in. The good news for her is that it was still within the two-year guarantee. First, she phoned Currys customer service gave them the details from the receipt they said okay no problem…
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DFS sofas delivered torn, what to do?
Hey all, i had some dfs sofas delivered 14 days ago, the delivery guys had put them in the room and then showed me that they had to rips in them and said that DFS would repair them and i was happy with that, the driver took pics of the rips and wrote it on the delivery note, i tried to call dfs to tell them on the day but…
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"No quibble returns policy"??
This company has some very poor reviews - my friend only discovered after purchasing a CV joint , which was badly made and would not fit. They refused a refund and would only offer a exchange. I believe my friend returned after the 30 days period ("No quibble returns policy"??) Looking at the T/Cs -there is nothing to me…
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Advice re: electrical repair charge
Hello everyone, I am just after a little advice please. Some months ago I was attempting to change a needle on my sewing machine when I accidentally took too many bits apart; at the time I was in the middle of a house move (silly I know) and once settled in my new home I attempted to put the bits back together when I…
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Food poisoning at Trafford Centre Restaurant
My daughter & partner have been extremely sick following a meal out on Monday at the Trafford Centre. I have e mailed the restaurant & they are investigating they say through a 3rd party. Unsure of any rights or where else I should report to to ensure no one else experiences the same?
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Withings watch - warranty
I bought a Withings Pop watch just over a year ago. The first one stopped working after a few months and they replaced it. The second one has now stopped working, but I'm unable to get any help from withings. They responded to the support ticket, first suggesting I take my watch to a jeweller. Once they agreed that I…
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Warranty on radiator
Hi all, I was looking for some advice on a warranty issue we have with a radiator purchased from British Gas. We moved into a property about 6 months ago and the previous owner had the entire heating system (boiler and all radiators) replaced 3 1/2 years prior to us moving in. The radiators are the expensive stainless…
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HERMES CONTACT NUMBERS? help
Good morning. I have some problems with a delivery. Hermes have only a live chat or FAQ's The telephone number 0330 333 6556 with all the options just hangs up after telling you to visit website. I have 3 unresolved queries and a refund. The live chat just ends up as another unresolved query on my support tickets This has…
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Faulty TV bought under Jacamo account which is now under my IVA
Hi all, I am just looking for some advice. I bought a TV from Jacamo (paid under my credit with them) back in March. I then filed for and IVA in August, including my Jacamo account there. I took the TV to an official repair centre and they agreed that the TV had a manufacture problem, but as it was going to take too long…
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Selling products and taking money then saying out of stock
Basically I took advantage of a websites deal on Black Friday which was 50% off everything on their website. They accepted the order and took the money from my account but after 5 days the tracking area on their website showed my order had not been despatched so I contacted them. They are now saying there has been a…
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Consumer rights - credit card Halifax- I need help
Sorry- this is so long Im currently dealing with a complaint regarding my halifax credit card. I've already got a post on the debt free wannabe section but wondered if anyone here could help me with my consumer rights. I got into debt on this card 9 years ago when I was young. Been paying it off for the last 5 years. 320…
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Broken Electricity Meter - Company Wants to Charge Me "National Average"
Earlier in the year, I moved out of a flat and to another in a different city. I had paid my final electricity bill at the old address and thought all was settled. However, now 9 months later, the electricity company have contacted me, demanding £400, as they say the meter in the flat was broken and wasn't registering…
