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Sales of goods act - repair
Hi, I sent off my Pioneer Amp to be repaired, the repairing company received my amp on the 10th of June, they informed me that a new part was ordered and was expected to be delivered and fitted by 24th June, however I phoned up today 28th June only to be told that the part is going to arrive with them on the 12th July…
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Wrong item sent to me from America
Hi all, bit of a problem on my hands. I bought a car that was imported from America last year. The person who imported it managed to get it through an MOT over here, the MOT ran out last week so I've taken it to be tested and it's failed due to having illegal lights for driving in this country. The only place that sells…
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Company gone into Administration after Purchase
Hi Guys I hope I've got the right forum! Basically we signed up for Solar Panels and agreed to pay by finance. Unfortunately, the company we signed up with for the panels went into administration two days after the fitting. It seems that the company that they worked with to offer the finance now won't give us the loan to…
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How do I report this company ?
Too many unhelpful comments. Post removed
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Right to Reject after initial replacement
Hi, I bought a brand new Maxda MX5 Sport Recaro on the 6th June, and within a day reported a clunking and rattling sound coming from underneath when I changed gear. After some investigation it turned out that there was a manufacturing fault with the rear diff and they agreed that they would exchange the vehicle for…
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Samsung TV not working
I bought a Samsung TV a year and 11 months ago and today on two occasions when I have tried turning it on, it has just turned on and off non-stop for about 30 minutes. Then finally works. But the controller won't work at all while it's doing this. It was bought from Currys and only had a year warranty on it. I'm worried…
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Debit Finance Collections Plc
Can I complain to the financial ombudsman about this company? Their status on the FCS register is in fact "Cancelled", so I'm not sure. I need to complain to someone. In Short here's what's going on:They have failed to make payment requests on a direct debit they instructed on my current account on 31 March 2016. The…
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Dodgy Ryanair behaviour: need advice
I think it’s true that you get what you pay for and that was never more apparent when I tried to put in a claim for damaged luggage. Ryanair have at every opportunity tried to make the claim as complicated as possible and are now refusing to even process the claim. After collecting my luggage I found that the bottom of it…
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Very.co.uk faulty goods nightmare!!
So I purchased a phone from Very.co.uk on the 22/03/2016 and was received on 28/03/2016. Almost 2 months later I noticed a fault with the screen as it looked like it had some sort of orange/yellow discolouration. I contacted the retailer Very.co.uk about the problem and they told me to contact the manufacturer (Samsung)…
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booking.com
Quick question. 2 days ago my son booked a hotel room via booking.com. He got the confirmation e mail but when he arrived this evening he was told his booking had been cancelled! Long story short it would appear the hotel is going down the pan but he is now stuck in Cambridgeshire on a Saturday night and now having to pay…
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'Item Underpaid' wrongly claimed on package
We recently received a card from Royal Mail informing us that a fee was due on an item that had been sent to us. On paying a fee of £3 we were given the package, which has a 2nd Large stamp on it. After getting home I checked the size and weight of the package and it is within the limits stated by…
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Cooker keeps tripping main fuse switch
Hi, I bought a cooker online at My Appliances last May All was well until the bottom over kept tripping the main fuse box. I reported it as it was still under warrenty, so they sent out an engineer. He couldn't find anything wrong. He put in new element but still it kept happening. They sent him again and he put in new…
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End of the EU Directive
With all the current doom and gloom with Brexit there's at least one good thing to come from it. We won't have to deal with any more EU 2 year warranty posts :D
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Help- refund of online purchase
Advice- Rotita site advertised free worldwide shipping although I ended up paying £4 ish not an issue. Recd goods , very poor quality. They now claim refunds are max 15% of value of goods due to 40% shipping costs! Suggest I sell privately- goods are so bad I'd be embarrassed to sell! They are not budging, I've asked to…
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Argos
Hi, hoping someone can help I bought an item in April 14 on the Argos store card I paid a few payments back it was only £40 I do remember not paying the August amount due to no statements I had been paying online and at that time my partner started a new job so had no money to pay this but in sept and oct 14 I noticed a…
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Laptop defunct after 9 months - what are my rights
Last Summer my 4 year old Windows 7 laptop crashed intermittently but continued to work after switching off and on. By early September 2015, I decided to buy a new one and bought an Acer in John Lewis. I set it up and because I needed time to get used to Windows 10 I decided to try it later. I was away from home a lot…
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Is shop obliged to replace or refund 5 month old laptop that nearly caught fire?
Problem in short: 5 month old HP laptop purchased from Curry's started smoking, could smell burning plastic - corner of it got so hot in a matter of just minutes the plastic all melted. If this had been unattended serious damage/fire could very well have occurred - or worse. Curry's say they will only 'fix' it - no money…
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Getting WizzAir to refund payment error
I was traveling with WizzAir recently. I forgot to purchase a "large cabin bag" for £8.50 online when I was buying my ticket. When I arrived at the airport, I have been asked to pay £35 at the desk for the same service that costs £8.50 online. Wanting to save some money, I went to the website to manage my booking wondering…
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Possibility of refund on Amtica flooring sold by Magnet?
Hi, in January this year we purchased 50 sq m of Amtico Spacia Click flooring (a floating LVT, luxury vinyl tile) in store from Magnet at the same time as we bought our kitchen. The flooring was on promotion and we bought enough to cover the ground floor of our house, which we were extending. The Magnet rep described the…
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ACCESS storage haven't taken fees for 24 months
Hi, We arranged a storage contract with Access to be paid by direct debit. Apparently they never processed it properly and admittedly we had not noticed that payments were not going out. They have contacted us to say that no payments have been made for 24 months. Are we 100% liable for this error?
