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faulty 2nd hand car brought with credit card
Help i brought a second hand car last week, 25th Oct from a dealer and paid on my mums credit card, i have since discovered faults on the car, leak in rain water, no spare tyre, central locking not working correctly. i have spoken to the dealer every day, he had said that he would swap the car but keeps coming up with…
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Gender inequality in hairdressers charges
I was just about to book a haircut and noticed they were still charging different prices for "ladies" cut and style and "mens". I know the law has changed re discriminating on charging for services so I was wondering if they are still allowed to do that? I can understand different charging for different lengths or cuts but…
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broadband no where near as told it would be
I've got a friend who has signed up with these and if id known before I would have told her not to. But she her router is only syncing up at around 3 and a half meg. A lot lest from what speed she was told she would get, as this is her first month is there a way she can get out of the contract as they are not fufilling…
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Distance selling regulations, is this allowed?
Hi I bought two dresses from an online seller, they were both in clearance section - neither had faults, but they have notes to say that as these items are clearance that you are not allowed to return them..... Is this allowed or do distance selling regulations take precedence? Also, my partner bought me something online…
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Do I have to accept that I am out of pocket?
Hi there, I'm really hoping someone might be able to shed a bit of light/point me in the right direction with this. I bought a gaming headset about 2 years ago from an online retailer. Within the first year the right ear cup stopped working. I went back to the retailer to report the issue but they passed me off to the…
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Small Claim Judgment by Default with immediate payment
Done Small Claim online Judgment by Default with immediate payment - but that will take a few days for to arrive to Trader -so how much time is he given to pay me? Does he actually have to have hard copy of Judgment by Default ? Or once i request Judgment by Default with immediate payment can i send Bailiffs at any time?…
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Unfair call out fee
Call out fee. I arranged an appointment with a large plumbing and heating firm local to us to fix a leak. I explained the leak was on our heating system. I was informed there was a call out fee, but that the work (first hour) would be included in the fee excl. any parts that may be required. I agreed. However, when the…
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bathroom problem please help
We visited a bathroom showroom. They came and gave us a quote of £8660 inc VAT. I rang ans spoke with the manager and negotiated a price of £8000 inc VAT. We paid a deposit of 20% ie £1600.They started the work on 20th May 2013 and left on the 29th with some work outstanding due to faulty items. They have been back…
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Faulty RAM in computer system after 14 months
Hi, I bought a high-end PC from PC-Specialist that had a 4x4GB kit of Kingston RAM installed worth around £160. 14 months after purchase, one of the pieces of RAM failed and I contacted them about replacement, since the Kingston RAM comes with a lifetime warranty. Now they've said they will send the RAM off for…
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Service not provided - wanted a refund
I bought a "London by Helicopter" voucher for two from Virgin Experience in early July which I then redeemed with adventure001 (third party). However, I have been having problems with adventure001 for the following reasons: * Our departure location was changed from with only two days' notice * The booking in point 1 above…
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Bought item from a distributor in England rights.
Six weeks ago bought some protective knee pads but the outer coating is ripped to shreds exposing the plastic underneath, the material is not strong enough to withstand a fall. Spoke to the person we bought off (they were bought as a club) and his reply is that he will speak to the company (I think they are based in…
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Tempur Mattress mis sold?
Our Tempur mattress was purchased 10 years ago. Reason was the extended warranty and we understood the extra cost would be a saving as the mattress would last. It is slowly become less comfortable and I was suffering from back pain after sleeping to the point which we had to investigate why. It has a sewn on cover so as…
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Payment not taken a year on
I have had a phone call from a money transfer service, about a payment I made oversees last Oct (2012). They paid the person I was trying to pay, but did not take the money from my bank account, due to a processing error on their end. Do I have to pay the amount after I was notified a year on? Many thanks in advance for…
