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Debit Card Fraud
Hello, hope this is the right forum board for this! I've started using my Lloyds TSB account and, although always had a card, last Sunday I requested a new PIN because I couldn't remember the old one. It hadn't arrived by the following Saturday, and at some point during the week I'd lost my Debit Card and have found out…
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Can my solicitor do this?
Hi, We are currently in a dispute with our neighbours about a right of way that they have blocked. We have a solicitor, and he is in the process of moving companies at the moment and he has just emailed us a letter to say that his new company don't want to take on the case as we have a conditional fee agreement and they…
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Warranty/Guarantee Advice required please
I brought a cooker in Feb 2011, and in May 2012 needed a new oven door, as it came off it's hinges and broke. The company agreed to replace the door, even though it was 75 days out of the guarantee. It has now happened again, in exactly the same place. I phoned and spoke to the manufacturer, who said that the replacement…
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Rank meat at Aldi!!
Ugh I bought a pack of chicken thighs from Aldi last week, just got them out the fridge to use up (best by date is 29th Jul) and omg, they were rank! I thought something smelled funny in the fridge but thought it was some carrots I bought from Aldi too as fruit/veg tends to go off quite quick. The meat was yellowy-green…
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Blu-Ray player cant play latest discs- SOGA?
A Blu-Ray player was purchased with assistance from Tesco in May 2011. From April 2013 I found that some new Blu-Rays would not play at all (these are the discs for the correct region). Tesco technical support have confirmed that the firmware needs an update but there are no plans to offer this. As I understand it, the…
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Complaint about private healthcare provider?
Hi all, Have no idea where I should post this question, so if it is in the wrong place I'm sorry :o A friend has recently made a complaint about the service received when she had her private 4D scan. The complaint isn't about the scan itself, but about how she was treated by a staff member. She has received a response to…
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Macbook convascated by Apple Store - Advice Please
My partner bought his laptop 2 years ago, second hand from gumtree. He has been in to the apple store several times to get various things fixed/upgraded on it. Now last week he went in and they told him that the laptop had been stolen from themselves (i think they said it has been ex-display model) and they made shop…
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Faulty Charging lead
We purchased a Samsung Tablet from Carphone Warehouse in Nov last year. The lead no longer works. Carphone Warehouse are adament that this is an accessory and theat we have to send it off to Samsung. It may well be an accessory but was purchased all together in 1 box. Is this correct?
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Getting a replacement for a faulty mattress from Bedstar
In June of last year we ordered a mattress from BedStar Ltd. Everything was fine with the mattress until about 10 months after purchase. At this point we found that the springs in the mattress started pushing into the surface of the mattress making sleeping on it very uncomfortable even after turning it. Bedstar ordered a…
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Faulty goods query
Hi everybody I bought some shoes for my daughter's graduation recently. I wore them for the ceremony then packed them away until we came home. In total, I cannot have had them on for more than 3 hours, most of which has been sitting down. However, the colour has scuffed completely off the inside of one of the ankle parts.…
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Handmade Jumper returned as ill fitting
I returned a handmade jumper as when it arrived it was far too short, even though I had been measured for it. I agreed with the lady who made it that I could return it as it didn't fit. That was two weeks ago. I chased her up today asking where my refund was and she states that she had sent me an email to discuss ( which I…
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Internal defect - part buy/part rent property
Dear MoneySavingExpert Team, I would much appreciate your advice on a matter that has been going on for far too long (25 months!): - In June 2011 I purchased a flat through a shared ownership scheme [I’ve purchased a 25% equity share]; the property was sold with the benefit of a NHBC Buildmark Choice Insurance [cover start…
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Restaurant misunderstanding.
Husband and I went for lunch at a local attraction/garden centre type place which has a small to medium sized restaurant. I decided I wanted a cheese and tomato panini , which comes with chips and salad, husband went to the till to order. Came back and said they were making it specially for me ...seemed weird but OK... 20…
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Issue with DFS sofa
had a corner sofa delivered Wed. As it didn't appear to take up as much room as I had anticipated I measured it against the sizing on the DFS website. It is 12cm shorter than it should be width ways, 5cm shorter at narrowest point depth wise and 6cm shorter at the longest point depth wise. I realise the sizes quoted are…
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Retail Law Question, not clear cut case
I recently bought something from Amazon, an order that was fulfilled via a third party. What they have sent to me is not what I ordered. I ordered a box of 18 vials of leave in hair oil. What they sent was 1 tube of hot oil treatment. I've pointed out their mistake and they have responded by saying it was advertised at the…
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Faulty item AFTER six months
I bought an item on 19 January 2013 from this company: http://www.ebay.co.uk/itm/221047250464?ru=http%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_from%3DR40%26_sacat%3D0%26_nkw%3D221047250464%26_rdc%3D1 ie: just over 6 months ago And well recently the item has became faulty, and the seller is refusing to take the item back…
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Can a community football club take an individual through small claims?
I am a secretary for a small deaf community football club. We have one player (individual) who signed for us 3 years in a row, most recently for upcoming seasons. We are struggling financially and he owes £140 (bad debt for the past 2 years, and we have been generous to him, this has increased now to £210 since he signed…
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groupon credit / refund scam?
Hi I bought something from groupon for £130, they refunded me £130 in credit for the item, i've gone onto groupon to use the credit (i would have preferred the money back) but because it is one year later i have now lost the credit as it has 'expired' as far as i can see groupon have just made £130 out of me for absolutely…
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Standing Order paid to dissolved company
Hi, I'm looking for some advice on a situation with a standing order. Last night my hot water/boiler stopped working. I was paying a standing order to a company called Central Heating Care Ltd in Nottingham. I tried to call them, all numbers listed "no longer exist" and when I investigate further it appears they have been…
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electrical-shopping scam?
Hi, Has anyone bought anything in the past from electrical-shopping (dot com)? My wife bought a pair of headphones (£90) from them in Dec 2011 and they have been fine until a week ago when they developed a fault. I put in the above address, but was redirected to another website (with a different address). I phoned up the…
