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Finding the main man
Hey I'm trying to find out the direct e-mail addresses of Keith & Joanne Black of Regatta. I've e-mailed various addresses & customer services at Regatta over the last couple of months about a problem but nobody will reply, so if I can I'm going to send it to the top, so anyone who can help cheers.
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Paypal account completely cleared out!
Don't know if I've posted this under the right category..... but today my PayPal account showed a huge transaction which I didn't approve, and has taken all but 7 quid out of my account! I have registered it as fraudulent/unrecognised, but am wondering... how long is this going to take to sort out?? I registered it earlier…
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Being conned out of £220.Distance Selling Reg
Hi All, I'm very annoyed. I just bought an e-reader - I spent a while researching which one, kindle, bebook, nook........etc. It's not the same when you can't physically handle the device in person - even then you need a few days to work all the ins and outs. Anyway, I remember something I read on MoneySavingExpert - Don't…
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Ebay seller threatening small claims
Hi, I was recently the winning bid on a motor bike, after arranging with the seller to pay cash on collection i duly set off and travelled 130 miles to collect and pay for said bike. On arrival i was horrified to find the bike was not in as good condition as described, certain areas that should have chrome were painted,…
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Fireplacesupermarket : Refund - but what to do with goods ?
Hi, first post here ... looking for some feedback on my case. I purchased an electric fire from Fireplacesupermarket.com via their website. The fire delivered was NOT the make & model diplayed on their website or specified on my email invoice. They disputed my claim for a refund stating that the goods supplied were "as…
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Comet price match
I have some capital bond vouchers which can be used at comet. They claim to price match tesco.com who are selling an xbox 360 for £159. The comet website states that I have to call them to carry out a price match. Does anyone know if I can ring them with the details of tesco's deal and then go to a comet store and pay with…
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MSE News: Small claims court limit could rise to £15,000
This is the discussion thread for the following MSE News Story: "The Government is proposing to raise the cap under which individuals can avoid going to court to settle a dispute ..." Read the full story: Small claims court limit could rise to £15,000
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Section 75 Consumer Credit Act
Hi Folks, I have issues with a motorhome I've just purchased and I am having difficult reaching an agreement with trader regarding faults etc. I paid a deposit of £250 by credit card so I know I am covered by Section 75 Consumer Credit Act. The value of the purchase was £31,995.00 and there is an upper limit of £30,000.00.…
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Asda Entertainment 3DS pre order
I pre ordered a 3ds console and game bundle on the 8th February for "guaranteed Launch day delivery". Launch day was 25th March. It did not arrive, they then said it was coming the 26th, no show. Then monday 28th, again no show. Now thay have said there was an error with consignment number and it has not left thier…
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Indesit & Guarantee?
Hi our 'Indesit' washing machine broke down over a week ago & the repair man said it needed a new module & motor? Its only 10 mths old? We are still waiting for the parts to arrive & Indesit are not even saying how long it might take? They don't take into account personal circumstances like I have 2 disabled children &…
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John Lewis Vouchers Refund in Cash?
Hi, I realise that this question isn't strictly ethical, but thought I'd ask anyway and risk the rath of you all! ;-) I recently received a considerable amount of John Lewis vouchers as a reward from my company. Whilst I'm delighted to get a reward, I don't currently have a need for anything from John Lewis, but I do have…
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Can I get a refund for this?
Basically, the other day I bought a television on behalf of my grandparents from Digital Fusion It was about £40 cheaper than Dixons and they have a lot of good reviews online, so I thought I would go ahead and order it The website stated 1 left in stock (on sunday) Check the link below to see the site + TV…
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Faulty furniture bought online
Hi, I bought a computer desk online and it was damaged when it arrived. I emailed the seller within 2 working days, said that I wasn't happy with it and requested a refund. That was on 7th March! Today, after previously wasting more time asking me for photos of the damage, they have offered only replacement of the damaged…
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Refunding or not refunding after school club fees
I'm interested in people's thoughts on this dilemma - particularly if you have some appreciation of the legal position (Scots Law in this case). Our after school club is a small charity and has a dilemma - due to bad weather the club was closed for a week. There was still expenditure on staffing and other costs but unless…
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Car phone warehouse lost phone
Hi please could you give me some advise as to where we go from here. Just spent an hour and half again at the local CPW desperate to resolve where a phone is that went for repair some 5 weeks ago. The contract was barely 3 months old and the phone stopped working so went off for repair. Was contacted to collect the phone…
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Advice Needed - Online Contract & Debt Collectors
Hi, I had an offer through the door of gym membership which at the time was a pretty good price. So I signed up online, tick the "I accept" box and paid my joining fee and first months membership online by debit card. Ok, so all good, had my induction date for the gym and was ready to go when I got a call from the gym…
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Apple Ipod touch - Help please
sorry for the duplicate i originally posted in the wrong thread Hi I bought an apple ipod touch 1st gen 16gb in June 2009. In August 2010 the battery died a death. When I took it back to Apple they told me no problem they would replace the battery for £50 which i paid with a 3 month guarantee. About 3 weeks ago the battery…
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VAT on deposit but not on balance?
Hi I have just booked a wedding DJ through a reputable (?) organisation. The person intially gave me a cost of £250 which was fine. However, when actually booking I was advised that the £50 deposit was subject to VAT (so +£10) but that the balance wouldn't be! Therefore the real total cost would be £260. Is this normal? I…
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Misrepresentation??
We bough a van about a month ago. The trader disclosed some problmes with it which we fully accept (acouple of dings and dents) However we asked that the cab be in A1 condition as we had every intention of turning it into a motrohome. As the van was around 200 miles away we arranged for it to be delivered and paid on a…
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Duplicate item delivered unexpectedly
My husband recently had his phone stolen and claimed on his mobile phone insurance for a new one. We have a business contract and the phone is extremely important to my husband, who is self-employed and does not have a base with a landline. It took the phone company a week and a half to send out the replacement phone,…
