John Lewis Vouchers Refund in Cash?

iaks

Hi,

I realise that this question isn't strictly ethical, but thought I'd ask anyway and risk the rath of you all! ;-)

I recently received a considerable amount of John Lewis vouchers as a reward from my company. Whilst I'm delighted to get a reward, I don't currently have a need for anything from John Lewis, but I do have a need to pay off a credit card.

My understanding is that John Lewis don't offer a "Buy Back" or Refund service on Gift Vouchers - understandably so... but I'm wondering if anyone knows what their policy is when it comes to refunds on purchases made with vouchers?

I'm thinking of 2 possible scenarios:
1) Buy something completely with vouchers and return for a refund - do JL refund in cash or with vouchers?
2) Buy something part cash, part vouchers and return for a refund - do JL refund in cash or vouchers or a mix?

Does anyone have any thoughts on JL's policies? I've googled and visited the JL website, but it doesn't mention the above scenarios!

Many thanks

gordikin

Wait till you need something from JL and then use the vouchers.

marywooyeah

In all shops you get refunded in the method you paid with. You pay with vouchers and return the product, you get refunded in vouchers, not cash. This is so that the tills balance.
If you really want the cash, why not sell them on ebay but be prepared for a slight loss as no one will give you the cash value of the vouchers.

krycek985

Would imagine they would just give you store credit as a refund.

thriftymanc

Save them and use them to buy everyone's birthday and Christmas presents for the foreseeable future

Or do you have a Waitrose near you? Could use them for grocery shopping.

vyle

Would that be redgate software by any chance?

Anyway, JL do give refunds in cash for the odd bit left over in change.

Ie, pay for something worth 2.50 with £10 voucher, you'd get a £5 voucher, two £1 vouchers and 50p in cash.

Ladywhisper

Do you not get cash change for purchases with vouchers now? You used to be able to. If so just buy something tiny with them and get the cash. My mum did this a few years back ^_^

vyle

Ladywhisper wrote: »

Do you not get cash change for purchases with vouchers now? You used to be able to. If so just buy something tiny with them and get the cash. My mum did this a few years back ^_^

Not any more because it got abused.

People would steal something, return it with no receipt and the policy was "ok, no receipt but we trust you. Here are vouchers."

And then the thieves would buy something tiny, pay with vouchers and walk away with £50 or more in cash.

fb1969

Ask around your friends and family and sell them the vouchers.

Some years back I received £20 in vouchers for a store I never used. I sold them to someone at work for £15, I was £15 up and they were £5 up so we both "won" out of it.

iaks

Thank you all! Some good thoughts on how I might make best use of them!

Shame it seems I wouldn't get full value for them if I tried to sell/exchange them - but at least I'd get something towards my credit card!

Though I do like the idea of using them for food shopping - middle class eating here I come!

Thanks to you all!

unholyangel

selling them may be your best bet.

If you bought something and returned it, unless your statutory rights are breached they technically dont need to offer a remedy. This could leave you with an item you dont want or store credit you wont use.