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Car Broke down after 2 weeks of purchasing from a dealership!!
Hi all, I purchased a used Vauxhall Zafira from Evans Halshaw on 13th August. We needed a bigger car as we have 5 young children. Anyway it was driving ok i had no problems with it at first however I was only doing short journeys of no more than 20 miles at a time. Then on BH Monday we went for a trip to the coast (approx…
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Small Claims Court Scotland
Hi all, My ex flatmate left a council tax bill of over £400. She did a disappearing act so they chased me. She is working and has been on holiday, that I know, but I dont know where she's living. I'm currently gathering info to take her to the small claims here in Scotland. I dont qualify for legal aid, but I have to admit…
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pc
we bought a pc online, and when it arrived it did not work, after contacting the company they asked us to send it back for repair..it came back , still the same prolem , it wont start up, after 3 letters recorded delivery, refusing the pc and asking for a refund and being refused and ignored by the company we are at a…
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Online return procedures
Ordered a few things from Cocosa and want to return a couple. Had to log on to the website, type in the details and now have to have for them to 'approve' my return and email me a label to include in the box or 'failure to comply will result in the package being refused and the refund not processed'. I've got today off…
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Tesco TV Purchase
I bought a TV with built in DVD player from Tesco. It developed a serious fault after 8 months . I took it back to the Tesco branch where I bought it . They would not accept it and told me to ring a helpline . After, at some length , expressing my displeasure at having to do this I was left with no choice but to comply. So…
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None delivery..what are my rights?
Hi guys I've got an issue from an online company that hasn't delivered the product I ordered. I ordered it from ctledlight.co.uk on 20th July using Visa Electron debit card totalling £150.99 (so I think I can't try Visa Charge-back?). I was told on the 25th July that it was being produced, hand made to my specifications,…
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Refund policy question for Wickes
Had and interesting one this week, and it put me at a disadvantage as I was unsure of my exact rights. Here's the issue. I purchased a designed radiator from Wickes, it's one that gets delivered direct from the supplier. Paid with credit card in store about 2 weeks ago. Anyhow, radiator turns up, and is bent. Been dropped.…
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£2500 stolen by online company, bank doesnt care and charged me about £600 charges
I am a student, up till the money was stolen I was about £1000 in credit. However I had just over £2500 stolen from my account by a company I bought something from for only £25 Bank refuse to help as they say I authorised the right to continous payment and have to get trading standards involved yet are happy to charge me…
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Credit Card Calls from Abroad
A few weeks ago I was in Costa Rica and needed to call my travel insurance company. The hotel had a 'payphone' which you paid for by credit card. I made four calls: - the first was an automated message to say call again between 9-5 - the next two were the wrong numbers, lasted less than a minute - the fourth one was the…
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Hotpoint Washer/Dryer Broken
Hi All, I bought a Hotpoint washer/dryer in January 2009 for just shy of £400, soon after it delivery it was moved to storage (my friends back bedroom) and it remained there until December 2009. I libe alone and only do a wash every seven to ten days or so, I don't do a manual job, so my clothes aren't dirty with oil or…
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Dixons Out Of Warranty Fridge Freezer
My Sister purchased a Beko fridge freezer on my Mothers behalf in December 2008, I know vaguely that the European Union have a directive that says items are covered for 2 years and that under Scots law items can be covered for up to 5 years if it is reasonably expected to have that lifespan. Having made a few phone calls…
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Very angry with Moonpig! Any advice would be great!
My boyfriend ordered a dozen roses for my birthday, as well as a balloon and vase. (costing him around £55). They arrived and were fine, but two days later the flowers were dead before they had even opened. I emailed moonpig who said they would send me a new bunch. I agreed that they send them yesterday (31st Aug) They did…
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faulty catalogue item help needed !!!
hi all,i bought a £300 lawn mower out of the catalogue in april,since then the wheels keep falling off and the drive belt slips off now it won't start.i contacted the catalogue to return it as it is not fit for use but i'm not allowed i have to take it to a service centre (50 mile round trip) and if it goes wrong three…
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Argos - Is this right?
Hi. I wondered if anyone could tell me if this is right please. I bought a cabin bed and mattress from Argos (online), which was delivered 13/08/10. The bed was for my daughter and the mattress was for my son. I bought it this way because if you buy the 2 items together you get a small discount (£10-£20). Anyway the…
