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Plusnet to Vodafone
Hi all, Currently on a contract with Plusnet and monthly fee is £34 for unlimited broadband, land-line and eve/weekend calls Our land-line hasn't worked or accepted calls since pre Christmas, not been an issue as such as we never use it but our contract is ending soon and we're looking at alternatives. We can get Vodafone…
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Switching Broadband provider from KCOM
Would be nice to take advantage of all the cheap fibre broadband offers but if you live in an area where KCOM is the provider there is no chance of taking advantage of these deals. KCOM have a monopoly and if you use a broadband comparison site like Sky or Vodaphone you get a message that it is not available in my area.…
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Want to Cancel BT.
I just renewed my Contract with BT in April 2019 (phone and Broadband £29.99/month) for 18 months but now due to change in circumstances I would like to cancel both. I'm not going to another Supplier just want to cancel. Can I do this? If I can will I have to pay a Termination fee? Thanks
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Vodafone broadband through MSE
Hi, I’m trying to sign up to the Vodafone £21 per month deal through broadband unbundled with £75 voucher and amazon echo plus. I can get all the way through to checkout but when I try to checkout I get error messages about not being able to verify my identity or ‘something’s gone wrong’. Has anyone else had problems? I’ve…
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To go with Sky Broadband or not?
Hi there I’m really hoping for some help with a question I have about ISP 🙂, So I have virgin media as my ISP,but I’m looking at changing,I’ve been looking at maybe moving to sky for my ISP and have been looking into reviews, what I've read hasn’t been good at Sky Broadband, just wanted to see what people thought of…
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Now TV - can't keep landline number
I just placed an order to switch to Now TV, but now they tell me I am unable to keep my landline number. Very disappointed :( Edited as requested to say Now TV told me once I had placed the order, that they were 'unable to transfer numbers from the Post Office'
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Cancelled Virgin broadband today, now what
So we have given 30 days notice to Virgin as it has become a luxury we are not willing to pay for. We are not gamers or streamers so were paying for something that we didn't get the benefit of. We will be keeping the same landline number. Do we phone the new company today, to get the ball rolling or wait nearer the end of…
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Changing from TalkTalk to VM
I want to take up the latest Virgin Media offer of fibre broadband and landline through MSE (£25/month + £75 credit). I’m old and easily confused - and it gets worse when I look up info online! I’m confused about how to go about the change. Here’s my circumstances: I am a long-time TalkTalk (& Tiscali) customer with basic…
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Moving from BT to Virgin
Hi, never had cable before but our area has just been "cabled". Taken 108meg fibre and phone from Virgin for £18.75, installation is 6th August my BT contract expired 18/7/19. I thought Virgin would contact BT but they say no i do that. Should i ring BT now and advise cease BB and phone line from 06/08/19, or wait until…
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Bt
Hi there, I'm in considerable debt and looking to reduce all my monthly outgoings. I am paying a whopping £61 per month for my landline and broadband and BT sports on my phone which i don't use. I rang them to see if i can reduce my package. I was told Im i on contract with them until the end of June adn nothing they can…
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TalkTalk hacked?
Anyone else without email for the next five days? Seems my email blocked for suspicious activity however not only myself affected??? No notice, just no access. :mad: MUST change provider as soon as possible. Anyone have CEO name address, phone number? Thanks
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Virgin Media line rental saver refund
I have broadband with Virgin Media and been paying £10 a month for years for broadband plus the annual line rental saver. The discounts gradually came to an end and the price for the broadband has gone up to £29. After a several phone call with Virgin, the best they would do is £22 a month and I decided to get my phone &…
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Moving home - phone & broadband
A friend of mine will be moving soon. Contracts have not yet been exchanged, but he has already had a letter saying the buyer is taking over the line and the effective date. I'd previously said not to do anything until contracts are exchanged and he has a completion date. I said that may mean no broadband for a few days as…
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No broadband providers except Virgin...
Hi folks Hope someone can help. I currently live in a house which only jas Virgin Media available and I think I'm paying way too much. I'd love to switch to Vodafone or Plusnet, but here's the kicker... When I enter my postcode into all broadband checkers, only the even numbers in my street show as available (I live in an…
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Best Broadband deals - TalkTalk
Hi :) Just checking the best broadband deals (based on effective monthly cost) via the MSE website and near the top is TalkTalk, my current provider. When clicking on the 'Get deal' link for TalkTalk, you are directed to a screen which mentions the £50 gift card but also includes the following (I've only shown the first…
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Plusnet behaving badly
I signed up for Plusnet line rental and broadband as my contract with another provider had ended and they had started charging very high fees. So one Sunday evening I had the old provider no problem. Monday morning there was no internet. I assumed there was something I needed to sort out so didn’t worry. Had a brief check…
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Signed up for the MSE Virgin Broadband Deal but..
Signed up with Virgin but they have already made too many mistakes, thanks to their poor sign-up page. 1) They are supposed to notify my current BB supplier - but I can't tell them it's PlusNet because PlusNet is not on the Virgin list! Choose "Other" in the list and that's it - no opportunity to input the correct name.…
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Switching 30 days/14days/end of contract
My contract with TalkTalk finishes on the 15th August, I gave 30 days notice yesterday to Talk Talk that I would be leaving. When is the right time to sign up to a new contract with a new provider? For example the Post Office? I obviously don't want to leave before my contract ends but there doesn't seem to be an option to…
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I want to change providers...but I have no phone line!
Basically what it says on the tin....I've been with Virgin since I moved in on a fibre only contract, and to be honest it's been fine. It's fast, and it never drops. However they continually put their prices up and it's about to go up by £3.50 a month, which is massive and will being my bill up to nearly £40, just for…
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Fibre / No Fibre
We have had BT Fibre for nearly two years but every time I try to switch provider the response is that it is not available at our address? Is this because the exchange equipment has to be 'owned' by the provider and it is not an investment the new one wants to make, or because the comparison tool is not sophisticated…
