Vodafone broadband through MSE

ncgrover

Hi,

I’m trying to sign up to the Vodafone £21 per month deal through broadband unbundled with £75 voucher and amazon echo plus.

I can get all the way through to checkout but when I try to checkout I get error messages about not being able to verify my identity or ‘something’s gone wrong’.

Has anyone else had problems? I’ve spoke to Vodafone and they said it’s a broken link from MSE. Does anyone know of another link?

Thanks,

Nat

JJ_Egan

Checkout clear cookies and history .
Use another web browser .


Checkout is not an MSE link it belongs to Vodafone .

mentletv

Looks like bait and switch. I've tried several browsers and PC's on this one. Interestingly, if you go direct the site to buy it without the £75 gift card then it does work. I used the chat function to try and purchase - but then the price they offered was higher (£23 not £21).

I've tried links from MSE, Reward Gateway and Broadband Choices. All fail during the purchase processs. Vodafone blame a "third party supplier".

Very disapointing Vodafone.

ncgrover

Thank you. So there’s no way to fix it? I’ve cleared cookies, tried on 3 pcs and different browsers.

Very frustrating as it looked like a good deal. Does anyone have any recommendations of who to switch to instead?

Donks

I have also tried signing up to Vodaphone superfast 1 deal and links ok to Vodaphone but keeps saying something went wrong on their site. I have been trying for the past week , Vodaphone chat advise to clear cookies and cache and use another browser ie Chrome. Tried and still same problem. Rang Vodaphone and surprise they will not give same deal , they will match all but £75 voucher. What a con.If this is how they treat you when they are tempting you to join what will they be like when you join and have an issue . Avoid Vodaphone
Just had a text from Vodaphone asking how did we do on the call I made to them. 0 would not recommend up to 10 highly recommend.. So tried replying 0 would not recommend and keeps coming up text not sent. I bet if I put 10 it would send. What a crap company. I had no issues with plusnet who I am currently with but after speaking to them they cannot give me a good price on a new contract as mine up shortly

Starbrite

I've had this problem too, via the MSE and Carphone warehouse websites.


Now wondering how to switch to, currently with Talk Talk. Who has the best freebie, I can be persuaded by a freebie!

doctorbluebox

Just some feedback about the Vodafone broadband deal which offers a cheaper rate and a £100 shopping card. I tried to sign up for this, in fact the router (for which I was charged £9.99) arrived the very next day but, after waiting for some time to be contacted by Vodafone with an update on connection, I phoned them and they said there had been a problem and that I should reapply and they would then cancel my first application. I did so and another £9.99 was taken but the same issue happened again.!

In the end, I had to go into a Vodafone store and got a different deal. They advised that the problem arose because my application was routed through a third party website. However, despite this, Vodafone treated my enquiry with the utmost respect and professionalism. Because of this I chose to proceed with a sign-up even though the deal wasn't quite as good as the one MSE was offering.