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Activation Charge for Fibre (all providers)
I'm about to jump from standard TalkTalk Broadband to Fibre with BT. I've never had Fibre before but having said that i've only lived here 6 months but i doubt previous house owner had Fibre as the local cabinet has only very recently been upgraded to Fibre. Now although I think the Activation charge of £49 is quite high I…
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Talk talk retention
Had an online chat earlier about the new price increase, Well wasted an hour of my time they wouldn't stick to the price agreed in April. I have phone and broadband with them and on a reduced for 12 months, 18 month contract Can I cancel within 30 days now
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Advice re TalkTalk's new charges
I have TT's Essentials package of b/b, line rental and TV (don't use the latter as I already have Freeview on my TV and don't watch much TV). I've been with TT for the last 12 years and prior to that Onetel. I wanted a 12 months' contract but this was not available. My usage of the internet is low so 17MB speed is OK as I…
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Massive EE error
I'm just inside the last month of my 1 year EE Broadband and phone contract. They didn't offer me any decent deals yesterday to stay with them so I looked around and found a better deal with Sky. On EE T&Cs couldn't find any details on when I could migrate or if I had to return any equipment. I rang up this morning and…
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TalkTalk to BT - mind the gap?
Got the TalkTalk increased line rental email today 22nd and will at last leave TT asap without penalty but obviously want to avoid any gap in service or overlap/paying twice. Will these steps produce a smooth no penalty transition: 1] Tell TT now that I'm cancelling my contract because of price increase. ?Will my TT…
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Can I get bt broadband without phone line apart from using my EE line instead?
Hi guys been in touch with EE as there internes is dreadful, they did a test and said nothing was wrong, even told me to not have other electronics on while using the intermet( we live in a flat so other people may use electronics) I can't watch films/YouTube videos or catch up to) I tried watching a catch up programme the…
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Hot BT Fibre deal
- What if BT hikes prices? Discounted broadband is fixed for a year. Standard line rent could rise, but you're protected if you pay upfront. MSE: Are you sure this is correct (red type)? When I switched from Sky (who were ripping me off) to BT in October 2015, the final price for broadband was settled at £5 a month for 12…
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Money Moral Dilemma: Is it cheeky to ask to 'rent' my neighbour's Wi-Fi?
This week's MoneySaver who wants advice asks... I've just moved into a new place and it'll be a month before my broadband's up and running. Would it seem imposing to offer to pay my neighbour for the use of their Wi-Fi in the meantime? Unfortunately the MSE team can't always answer money moral dilemma questions as…
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BT youview+ wireless??
Hi i have a BT Youview+ box which is now out of contract and i want to move upto the kids bedroom, but i would like to know if this will work wirelessly, or do i need to have a cabled connection it was used in the lounge and wired via ethernet into the BT Hub, but ive now got a new BT box in there, does the old box have…
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EE broardband totally rubbish? anythign better?
Hi I currently use EE for both phone and broardband as good price, I recently renews another year as they were not bad and next year we are planning on buying a house so wanted cheap and EE is much cheaper than bt. The last few weeks the broardband has been dreadfull, buffereing watching films via Netflix and sometimes on…
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Advice on Rules / Charges on cancelling BT
Hi All ... I'm new to this so please excuse any naivety on my part ... I want to know what charges & rules apply to me cancelling my BT broadband. I am with BT broadband, & am dissatisfied with the service ... I intend to cancel the contract at the end of the annual contract which runs thru' 22-NOV-2016. I have separately…
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Can anyone recommend a good value PAYG dongle?
Well my VM broadband internet has been down for nearly a week now and VM are not giving out any information on why. Seem no nearer a solution. I do not have a large data plan on my phone as I chiefly use the internet at home. I cannot go on with so little access I am going to have to buy a PAYG dongle to tide me over.…
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No Internet access on VM in SW London since last week - anyone else?
We returned from holiday last week to find we had no internet access via our VM broadband cable link in SW London. We still don't. The VM Service status message says "Problems with logging out, Engineer on the way." This is not a personal message to us but a general one and seems meaningless - it is not a logging out…
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Which company to choose for Line, all calls & BB.
I have been looking on MSE for a while and now I am within 2 weeks of the end of my contract with TalkTalk. I have narrowed it down to three companies with any time calls package & BB. EE.............18 months £25..............I have a contract with EE for my mobile. Plusnet......12 months £25.99 plus £50 CB…
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Routers: Sky Q Hub VS Sky Hub
I have extended the Sky broadband and have received a new wireless router- Sky Q HUb. I am using the old Sky Hub model and am happy with it, though there is a very weak signal in one room, but i don't use internet there. It is said that the Q hub has 1 GB transfer speed and has more channels but I wonder if the difference…
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Plusnet moving home shambles
I've had plusnet fibre for the last couple of years and have been fairly happy with it. When we were getting ready to move house a few weeks back I looked into other deals and was tempted to jump ship to BT as they had some great offers on. I didn't realise plusnet would charge me a £30 to leave even though I was out of…
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BT house move nightmare (again!)
Hi everyone, I am a newbie and inspired to join today after another BT house moving mess... Third time in 6 years, and I haven't even moved yet. Any advice/help would be appreciated! 7/10/16 I called to inform BT I am moving house, I want to keep all of services and phone number. I am only moving a short distance, I…
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MSE News: Former drug dens more enticing than homes without fast broadband
House hunters would rather purchase a property that had been a drug den than buy a home that did not have fast broadband...Read the full story: 'Former drug dens and brothels more enticing for buyers than homes without fast broadband, poll finds' Click reply below to discuss. If you haven’t already, join the forum to…
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Haggling with Plusnet, switching to Sky, all absolute rubbish!
I've been with Plusnet for a year, the contract runs out 15th Nov, so last week I haggled with them for a good deal renewal, and after it was all negotiated they suddenly announced that they couldn't start the new deal in November but wanted to do it right now. As I'd already paid a year's line rental upfront I wasn't…
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Advice sought - Problem with broadband speed changes -
We live in the country some way from our exchange/cabinet so have no way of getting fibre. For the last 3 years we have been getting a speed of between 1.1MB and 1.4MB (fluctuates). Last week we noticed a significant drop to .6MB (or less) and also, for a couple of days, suffered connection drop outs. We are with TalkTalk…
