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sky broadband
I joined sky broadband on 1/7/15 it was £16.40 a month. It went to £17.40 in December, I just looked online banking and it has gone To £21.40 it was a 12 month contract, will ring them tomorrow to ask why. Anyone one else had this?
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Vodafone Broadband - mis-sold?
I am writing to share my experience of being sold Vodafone Broadbandand Home Phone as I am concerned at the approach that was taken by Vodafone. Background In the couple of weeks before Christmas I received a call from a salesperson working for Vodafone offering me a preferential rate on VodafoneBroadband on the basis I am…
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BT nightmare
I will try and keep this brief. I have a business account with BT. This includes 3 accounts consisting of 2 phone lines and fibre broadband. I want to close one of the phone line accounts that was used as a fax line but it has the broadband on that line. With me so far? So about 9 months ago I spoke to BT and they said…
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Sky Broadband speed 2MB
Hi I have the basic Sky Broadband with advertised speeds upto 17MB however I just ran a speed test and I'm only getting 2MB which is really slow for my streaming and annoying, anyone know if I can haggle Sky for a free upgrade, please advise?
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Cancelling services with Virgin
Can I cancel all my services with Virgin Media giving them the 30 days notice then within that period, ring them back and say I do not wish to cancel after all? Are there penalties? Has anyone ever done this?
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Have I been stiffed by Virgin Media?
Hi all, some advice needed and I apologise if this turns into a long wall of text. Some background info. Early December 2015 I was contacted by a door to door Virgin Media salesman to discuss packages. I'm currently on a full Sky package (TV, landline, fibre internet) but as I said to the salesman I am happy with my Sky TV…
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Need help re broadband and phone line
Looking for the best deal for broadband and line rental I am currently with sky for broadband unlimited for £5 a month Bt line rental saver is coming to an end and I pay extra for anytime calls. All in I thing I am paying about £28 for both I'm usually good at finding deals myself but due to a severe blow to the head a few…
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considering moving from sky broadband to virgin fibre - experiences
I am considering moving from sky broadband (normal non fibre) to virgin media's fibre service (plus calls/phoneline) unfortunately i am in a slow standard broadband area and at this time virgin are the only fibre provider in the area. I am really getting fed up with the slower speeds etc, especially when trying to watch…
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Been with BT Infinity since 2011. Try something new?
I have been a BT Infinity customer since 2011 and overall I have been very happy (have the 'up to 76Mb' and my speeds are pretty close to that so very good). However, I now pay £49.30 pm for broadband and line rental which feels expensive (I let the line rental saver expire in Dec15 so I could move if I wanted without…
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Those who left oversubscribed Virgin Media cable areas, what's your experience?
I've been with Virgin Media fibre for a number of years, the past couple of years I've experienced massive decreases in speed at peak times, usually getting 1-2mb (from a 53mb non-peak). Apparently my area is hugely oversubscribed, but I've foolishly remained with them, falling for the 'we're upgrading the area, done in a…
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Change of ISP - Advice Needed. TalkTalk are Blocking new Provider.
Hi. I decided to change from TalkTalk to PlusNet. Even though I was no longer in contract with TalkTalk, I gave them 30 days notice of change before contacting PlusNet. PlusNet told me that they would sort everything out from there on, but as I hadn't heard anything I contacted them today. They told me that TalkTalk had…
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Virgin Media - When I leave....
At the moment I have BT Infinity +1 38MB which runs out on the 14th. The have offered an OK deal - £10.85 + line rental to continue. Service is OK, but runs between 7 and 10MB download - far below the advertised rate. I am tempted by Virgin SuperFibre 50 - £5 plus line rental, should save about £60. However, if I go with…
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Fleur Telecom - you couldn't make it up!
I've been helping a friend with a phone/broadband problem over the last couple of weeks. Her husband is ill in hospital and the village where she lives has little or no mobile phone coverage. A few weeks ago her phone stopped working and then a couple of days later her broadband stopped as well. We went through all the…
