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Broadband & internet access
Archives for June 2013
Discussion List
return router to sky?
hi, I have today left sky bb, where do I return the wireless router to, or can I keep it? thanks, msampson
Sky / BT Fibre BB
I'm considering moving to Sky or BT Fibre BB in July when my existing O2 contract expires but don't know anyone with fibre as its only recently been installed in my area. Non-fibre speeds are pretty slow by me - neighbours with Sky get around 2.5 meg and I only ever got 1.5 meg with BT. I've been lucky to get 4 meg from O2…
FIRENET email address suddenly disabled.
For at least six years I have used a FIRENET email address. Yesteday It was disabled and Firenet Support says its email addresses are for Firenet customers only. They want £50 + VAT to re-enable the address. I have never been a customer of Firenet, I registered for a free email address and no-one has ever asked me to pay…
How Long To Connect Home Phone With Plusnet ?
Hi anyone have any delay moving from BT line to plusnet ? I took a broadband/home phone deal with Plusnet and after BT cut my broadband off plusnet could not get it back (why not as they are using BT service?). I was told there was an "open exception" on my line and this went on for 3 weeks with nobody willing or able to…
Primus Newcall
Hi We were with Primus Newcall. Primus gave our number to sky. So we had no phone and Internet for 5 weeks. We were close to the end of the contract. We said we only want a replacement number and not a new 12 month contract as we are going to TalkTalk. We paid the last payment for our old contract and cancelled the direct…
Sky O2 offer questions
Hello all. Just reading the Sky early migration offer for O2/BE customers and have a few specific questions which I could do with a little clarification. If I read correctly Sky are offering Unlimited Broadand and Sky+ for free for 12 motnhs for taking out a £14.50 line rental package with them. I have a small problem in…
Take the plunge with TT or wait it out for better offers?
Hey guys, Moving into rented accommodation at Uni on the 1st of July and was hunting around for the best broadband deal. TalkTalk's essentials bundle seems like a good deal at the moment but sadly I wont be able to get the extra Love2Shop voucher. I don't know the landline of the current tenants (Nor do they), and TalkTalk…
7 week wait for home move installation
hi, is talktalk breaking its contract by making me wait 7 weeks for a home move installation after they bungled the first move date? if so can i end my contract and go with someone else without penalty? booked for 29-4-13 only to wait in and no show. only found out they were not coming after i phoned them on a costly…
new charge form sky broadband
hi need advice, i have the sky broadband & phone package. my half price 12 month passed in febuary this year my payment has been £24.50. my last payment for 25th may i left £25 in my bank for payment thought all was well, however today 1st june i receive a email saying payment has been missed. total shock as i am on…
3 broadband
i had a 1 month rolling contract which i put my notice in last week, now i thinking of keeping the contract going. can i ring back up and cancel the cancellation or is that it?
Help needed EE broadband
Hi my situation is that I let them a moth before moving home and they said my fibre broadband would be installed for my moving date when I plugged everything in no Internet rang them up they said they would get back to me in a hour after a hour no all rang them back the person had gone on there break. After they explained…
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