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We've had some unusual consumer rights queries on the MSE Forum this week: like the pair of trainers that turned out not to match one another, and what to do when you order a sofa and only half of it is delivered. Read on for more on these and the rest of the top talking points from our MoneySaving community.…
Signing up to a supermarket loyalty programme feels like a MoneySaving no-brainer, but not all schemes are created equal. While some are fairly generous when it comes to handing out points and bonuses, others are a bit stingy with the rewards or offer benefits that might not be worth bothering with. Which one gets your…
Virgin Media is shutting down its email service for addresses ending: @virginmedia.com @virgin.net @ntlworld.com @blueyonder.co.uk. If you’re affected, Virgin Media will contact you about your options for keeping or replacing it. What’s changing with Virgin Media’s email service:…
Bit of a niche question but has anyone ever sold an empty beauty advent calendar, eg, Liberty, please? If so which one and how much did you get for it? We've seen they can go for £20+ and are looking for examples for the weekly newsletter. Thank you! :-)
Having the frustration of arranging annual travel policy following prostate cancer diagnosis finally arranged cover with allclear. During my search I invariably found a company would insure my wife but not me. Has anyone had the experience of arranging separate cover for husband and wife and did it work out cheaper than a…
Previously there has been a couple of threads discussing whether it was a good idea to carry all your personal finance info ( pensions, savings etc ) around on your phone, especially if the sums involved were significant. One scenario mentioned was being forced to open apps etc due to the threat of violence. A very…
Thanks to this forum I defeated a parking ticket from NCP about 3 years ago - they wasted half a forest in threatening letters. So I've been through the instructions etc I might have dropped a clanger this time. I parked up, there was only the app or phone ways to pay - the booth that took cash was closed. I couldn't get a…
When porting a mobile number from EE to Talk Home Mobile a problem occurred and customer support was awful. Errors occasionally occur but how a company deals with the issue is key and in this case Talk Home Mobile did poorly. Initial contact with customer support was made over the phone but agents were not helpful and…
MSE has a new tool to help you work out if you're owed compensation for a delayed flight, and to help you draft your claim letter - and we'd like you to take it out for a test flight
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Halifax customers who use mobile and online banking services should move to the Lloyds Bank app before Sunday 1 November. That's because the Halifax app and online banking services will be axed from this date. Here's what you need to know.
The State Pension is likely to rise by 3.9% next April, taking the full new State Pension to over £13,000 a year. It means the State Pension now breaches the tax-free personal allowance for some.
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