Pensioner Bonds now on sale

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  • alanq
    alanq Posts: 4,216 Forumite
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    There is currently a message on the web site saying "We are aware of the current issue with our website affecting some customers. We are working to correct this. We’re sorry for the inconvenience this is causing and are grateful to our customers for their patience. Our call centres are open 24/7 and we expect the Bonds to be on sale for months rather than weeks. "

    http://www.nsandi.com/65-guaranteed-growth-bonds
  • simplealan
    simplealan Posts: 22 Forumite
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    "Any server in the world can be brought to a halt if enough people keep requesting it. That's how a DOS attack works."

    but most DOS attacks are unexpected. There has been nearly a year's build up to this, and NS&I knew the date and time before we did.
  • Rollinghome
    Rollinghome Posts: 2,677 Forumite
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    Clifford_Pope wrote: »
    That's why someone invented tickets.
    If they know it's going to be a lottery they could have drawn the tickets in advance, and then allocated them in a fair and orderly way.
    That sounds like a very expensive and complex system just to accommodate a few hysterical loons who think the world will end if they can't get their bonds within the first few hours of the first day.

    NS&I have clearly said:
    "We expect the 65+ Bonds to be on sale for months not weeks and would like to reassure savers that there is no need to rush to invest." https://twitter.com/NSIpressoffice

    So why the hysteria? Instead of wasting hours of their lives they'll never get back, why not just try again tomorrow or next week?
  • mike88
    mike88 Posts: 573 Forumite
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    Rollinghome wrote: »
    NS&I have clearly said:
    "We expect the 65+ Bonds to be on sale for months not weeks and would like to reassure savers that there is no need to rush to invest." https://twitter.com/NSIpressoffice

    So why the hysteria? Instead of wasting hours of their lives they'll never get back, why not just try again tomorrow or next week?

    The hysteria is because up to today the message has been that this is a limited issue and will sell out fast.
    Take my advice at your peril.
  • mgdavid
    mgdavid Posts: 6,706 Forumite
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    mikey_v wrote: »
    Well, I've just managed to get a 3 yr bond online, but it was hard work, ........

    me too, but no hard work here, just needed to be patient. Dealt with some emails and file updating in parallel.
    No email received but money has left my account OK.
    The questions that get the best answers are the questions that give most detail....
  • mikey_v
    mikey_v Posts: 20 Forumite
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    mike88 wrote: »
    Has anyone who has bought a bond online received their e mail confirmation yet? My application crashed during the payment stage of the application process but the money (£10k) has gone from my account but online can't show the transaction yet other than that sum has been withdrawn. I would have thought e mail confirmation was instantaneous!

    Yes, my email was, as you say, instantaneous.

    In fact, it was the fastest bit of the whole process.

    I also switched from Chrome after a few hanging pages, and was successful with Firefox.
  • frugalmacdugal
    frugalmacdugal Posts: 10,077 Forumite
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    Hi,
    mike88 wrote: »
    The hysteria is because up to today the message has been that this is a limited issue and will sell out fast.

    yes,

    The government-backed savings institution will be offering £10billion of specialist Pensioner Bonds offering fixed savings rates of 2.8% over one year and 4% over three.

    so, better be quick with your £10,000.
  • Rollinghome
    Rollinghome Posts: 2,677 Forumite
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    edited 15 January 2015 at 2:47PM
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    mike88 wrote: »
    The hysteria is because up to today the message has been that this is a limited issue and will sell out fast.
    Where did you get that message from, the Daily Mail?

    Why not give some credence to the message from NS&I instead? It will eventually sell out, I have no doubt, but that doesn't mean you have to panic just because you can't get it sorted out within hours of its release on the first day. It's like the nutters queuing up for hours for the latest i-phone
  • mike88
    mike88 Posts: 573 Forumite
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    Rollinghome wrote: »
    Where did you get that message from, the Daily Mail?

    Why not give some credence to the message from NS&I instead? It will eventually sell out, I have no doubt, but that doesn't mean you have to panic just because you can't get it sorted out within hours of its release on the first day. It's like the nutters queuing up for hours for the latest i-phone

    Many others have clearly gained the impression the Bond will sell out fast; otherwise there would not have been such a rush to purchase.
    Take my advice at your peril.
  • lemming-11
    lemming-11 Posts: 17 Forumite
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    lemming-11 wrote: »
    [at 10:06, p.3] How have people managed after saying already registered and logging in with existing customer number? When I then select the Invest in NI option in sidebar, it says I have to logout to do so. If I try the Deposit option, it offers just my existing Premium Bonds
    An update. After another successful login from the 65+ offer page the first My Details page, with a mention of the 65++ bond, did eventually appear for confirmation, to augment the header and side bar menus. The lag for that, and the following application pages, seemed down to about 30 seconds. So it seems just a matter of patience: don't assume that apparent inactivity always means no response will come. There was another longer delay before I got the onscreen confirmation of my application, well after I'd checked that it reduced my available bank balance.
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