Northern Rock PPI Letter

NickiH1970 · 4 November 2011 at 6:44PM

Hi all

I have received a letter today from Northern Rock's PPI Review Team inviting me to request a review of the sale of my PPI policy on a loan of approx £25,000 taken out in 2006 if I think I was mis-sold the policy. There is a very short form to fill in just asking for a contact number asking me to tick a selection from 8 boxes provided that might suggest a review is in order. I have ticked the following:

3) I was not made aware that I would not receive a proportionate refund of the cost of the PPI policy if I cancelled before the end of the loan term
5) Any existing PPI policies or other means I had of making the monthly loan payments were not taken into account
7) I was unduly pressured to include PPI during the sales process.

The total value of the PPI policy is in excess of £3,000 plus the 8% interest that can also be claimed. Just wondered whether anyone else had received a similar letter and also if it could really be this easy to get the money back?? I have never bought any kind of insurance policy without feeling pressured by a sales person and would really welcome the refund now.

paid_too_much · 4 November 2011 at 6:48PM

:Tthat sounds good

stressedmummy2 · 5 November 2011 at 12:34AM

yes i recieved the same letter, i rang them and sent in the boxes info, just to make sure thay got it. not sure how long it will take or if i get anything. they told me they would respond back by letter, so heres waiting.

amersall · 5 November 2011 at 1:12PM

NRAM are excellent with mis sell claims,they will be dealt with and payment back to you (if due) within the time allocated for a claim.
The refund will be paid into the bank account of your choice and if you have a live loan with arrears,they give you the option of having the refund taken off the loan or refunded to you.

BLUEBIE · 7 November 2011 at 10:50AM

I got this letter too, I was going to tick all the boxes as I never knew I had PPI with my loan, thats not to say they didn't mention it, I just can't remember. Does anyone know if you can tick all the boxes to be checked?

dunstonh · 7 November 2011 at 11:26AM

BLUEBIE wrote: »

I got this letter too, I was going to tick all the boxes as I never knew I had PPI with my loan, thats not to say they didn't mention it, I just can't remember. Does anyone know if you can tick all the boxes to be checked?

If all boxes apply then you tick them. if they do not, then you dont.

If you cannot remember then you should state on the form. Don't lie as that can work against you (i.e. you say something wasnt done but they prove it was then they can hold that against you and show that you are unreliable at best or trying to put in a fraudulent complaint at worst).

lgb2100 · 7 November 2011 at 12:05PM

I received a similar letter, however the pre-paid envelope had a London address and an 0800 Telephone number

NRAM PPI Review Team,
PO Box 68596,
London
EC2P 2LA

0800 294 6744

I was expecting a Gosforth Address, and a 0191 Number.

Is this letter genuine or a fraud ?

Tabatha_Kitten · 7 November 2011 at 3:39PM

I too have received one of these and can say in all honesty did not know I had ppi on the loan. I just remember that the repayments quoted fitted in with my budget so I signed the forms. There was no conversation about ppi whatsoever.
I dont have the paperwork anymore as the loan ended a few years back but Im guessing I will have signed something agreeing to it which they will have a copy of and therefore I do not have any claim.
Is it worth me sending the forms back telling them this or am I just going to make myself look an idiot for not reading the small print ?

BLUEBIE · 7 November 2011 at 4:08PM

I wasn't aware I had PPI on the loan either, I have no paperwork, it could be that I did know at the time but it was a while ago. If i phone them will they have a copy of something that I would have had to have signed?

palmerman · 8 November 2011 at 10:22PM

My partner has had a PPI from Northern Rock since 2003. How do I go about reclaiming? She is self employed & was told she had to take out the policy to get the mortgage. Does any one have an appropriate phone number for Northern Rock or able to help?

chris.jones43 · 6 January 2012 at 9:08PM

Hi
I have recently received the same letter
I have an existing loan with EGG and a loan which finished last year but that was with Loyds TSB, is there any connection to Northern Rock with either of these 2 companies? If so then I will select which boxes to tick and send it away.

Northern Rock PPI Letter

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