Sony Credit Card

lesdew · 22 June 2007 at 5:47PM

I applied for the card last weekend when the reward for taking out the card was a Walkman MP3 Player - 11000 reward points. This I saw advertised on the moneysaving.com web site. I received the card very quickly and authorised it yesterday. Today I had a 'welcome' letter informing me that I was to receive a CD Walkman worth 8,600 points as a reward. I telephoned Sony, and to cut a very long story short they asked me to put the facts in writing as they could not see any evidence of the 11,000 points offer on their systems! I wondered if any one else out there has had a similar experience? :mad:

colinw · 24 June 2007 at 12:26AM

I got my Sony card this morning but it did not say anything about how many points I would be awarded. I applied when it was 11000 so that is I what I expect to get. However as with most of these offers it will probably be a battle to get what they promised. :mad:

Tirian · 25 June 2007 at 12:11AM

I also registered as soon as I saw the alert, and I checked - as Martin recommended - that the webpage stated 11,000 points before following through with my application. Just received my stuff through the post, also saying I'm only getting 8,200 points :mad:

Martin - any chance of getting some justice for those of us who've been skimped by Sony?? I'm really not sure I would have bothered signing up just for £35 worth of goods rather than £60 worth.

Hmph!

Tirian · 25 June 2007 at 12:38AM

Al_Mac wrote: »

Any chance it said up to 11,000 points?

Honestly, no. I scrutinise all offer details like this very carefully - and given Martin's warning to check that the link page stated 11,000 points before signing up, I was careful to do so. I thought about whether it would be worthwhile doing the application, and decided that for £60 worth of mp3 player, it would.

I don't have an mp3 player and would like to have one but can't justify the expense when I already have a CD walkman - but for the spec of the mp3 player that was noted as being available for the 11,000 points I was supposed to get, a few minutes of my time seemed worthwhile.

To now be fobbed off with less points, and have the company appear to be taking the route of bare-faced denial of ever having offered 11k in the first place is pretty insulting. I don't mind if I miss out on an offer because I'm not quick enough to take it up before it's withdrawn - that's reasonable. But when I've been offered something, and have signed up for their product on the basis of that offer then I expect to get what I've been promised!

Fella · 25 June 2007 at 9:44AM

http://i11.tinypic.com/6bn4js4.jpg

MABLE · 25 June 2007 at 10:33AM

Fella wrote: »

http://i11.tinypic.com/6bn4js4.jpg

Would a balance transfer count towards the points

Tirian · 25 June 2007 at 11:33AM

Fella wrote: »

http://i11.tinypic.com/6bn4js4.jpg

Brilliant, that's just what I needed for backup - I'll call them later. I wondered if I should have taken a screenshot when I registered for the card, but I foolishly assumed that I wouldn't need to prove that I had been offered the 11,000 points since it was on the page that I registered from.

Fella · 25 June 2007 at 11:48AM

I usually take screenshots as a matter of course if I sign up to anything. Not so much because of reneging as because half the time CS doesn't know anything about the offer

cheers
Fella

spookylittleboy · 25 June 2007 at 12:05PM

Let us know how you get on...

Swansea_lad_2 · 25 June 2007 at 12:05PM

Hey Guys,

I uploaded this for you, download it an save it as proof

http://rapidshare.com/files/39235025/The_SonyCard_Credit_Card.mht

Mark

bunking_off · 25 June 2007 at 12:30PM

Which letter was it that said you're going to be given 8,200 versus 11,000 points? I've got my card, activated it and spent a bit on it (as little as I can get away with as I intend to stooze a balance transfer onto it and the spend will accrue interest!). However, I can't find anything in any of the literature I've had so far which actually mentions the Pulse Points. I've had;

- approval by email
- pin by snail mail
- card by snail mail; this included T&Cs, but these were the credit card related ones rather than Pulse Points
- insurance T&Cs.

Is there a danger I've not been given any Pulse Points?

Fella's screen shot is exactly what I signed up from...

Sony Credit Card

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