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Need help with claiming Bank charges in Northern Ireland

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I am a retired bank manager - if anyone needs help in claiming bank charges from N I banks I'd be happy to help.
nellie
«13456710

Comments

  • dixichick
    dixichick Posts: 15 Forumite
    Hi Nellie - I have just received my list of charges from the Northern bank and was amazed that they total £1,500. I am going to send my 1st letter tomorrow recorded delivery. Should I send it to the branch? Do you now if anyone has had success with NB?
    Many thanks!
  • Just got my charges lists from Northern and I'm a bit confused about what I can claim back. They have abbreviations for their charges and mine are FE and DX. Some FE's have quarterly charges of £60ish, monthly ones at £9/9.50 and then several daily ones at £12 (these say referral fees whilst those others have no details). I also have an unpaid chq for £300 and an unpaid fee of £6. The other charges are dd set ups etc which I know can't be claimed.

    Nellie you are just what we need here to help us beat the jargon! I would appreciate it if you could tell me what I can claim for.

    Thank you
  • djdarren
    djdarren Posts: 115 Forumite
    Can I reclaim bank charges from a closed bank account? I think I closed it around 3 years ago?
  • nelliebag
    nelliebag Posts: 167 Forumite
    Part of the Furniture Combo Breaker
    Yes you can Darren - just go through the usual procedure and start by asking for statements - follow Martin's instrustions here or use the templates and guidance on the Consumer Action Group site
    pm me if you need anything else. Oh and make sure that you first letter is addressed to Mr Don Price, Chief Executive, Northern BAnk Ltd, Donegall Square West, Belfast - always get's the Bank's attention. Good luck.
    nellie
    djdarren wrote: »
    Can I reclaim bank charges from a closed bank account? I think I closed it around 3 years ago?
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    Step-by-step Guides: Bank Charges: Reclaim Your Cash | Bank Charges Video Guide | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip
  • nelliebag
    nelliebag Posts: 167 Forumite
    Part of the Furniture Combo Breaker
    Emeraldgreen
    I have PMd you.
    nellie
    Just got my charges lists from Northern and I'm a bit confused about what I can claim back. They have abbreviations for their charges and mine are FE and DX. Some FE's have quarterly charges of £60ish, monthly ones at £9/9.50 and then several daily ones at £12 (these say referral fees whilst those others have no details). I also have an unpaid chq for £300 and an unpaid fee of £6. The other charges are dd set ups etc which I know can't be claimed.

    Nellie you are just what we need here to help us beat the jargon! I would appreciate it if you could tell me what I can claim for.

    Thank you
  • arkonite_babe
    arkonite_babe Posts: 7,366 Forumite
    1,000 Posts Combo Breaker
    Step-by-step Guides: Bank Charges: Reclaim Your Cash | Bank Charges Video Guide | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip

    Thanks for the reminder Edlass, but we are odd here in NI and need our own set of rules and help ;)
  • jizba
    jizba Posts: 174 Forumite
    I knew of one charge that was imposed on my account around a year ago, I complained to Northern and got the money back, I don't think there were any other charges but I'm not sure is there anyway of finding out?
  • Hi Nellie

    I bank with the Alliance and Leicester and reckon they owe me £4,500. As I live in NI the small claims limit is £2,000. I have sent off my letters both times and been denied in both.

    Can I use the courts in England or should I use the Civil system here, if so, how do I lodge a claim - I can't see anyway on the website.

    Can you advise me ?

    Thanks
  • Unfortunately, Nellie, I still haven't received your PM so I'm not sure how to proceed. Sorry to be a pain!
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