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Whats the best deal Wanadoo/Orange has offered you to stay

humfer
humfer Posts: 1,779 Forumite
in Broadband & internet access
With Wanadoo at the moment, and whilst distinctly unimpressed with this new 'Orange' relaunch, will continue to pay my £14.99 per month (only interested in basic 1mb broadband) for the next couple of months just to see what Sky or anyone else offers in response to the Talk Talk free broadband for life.

Just wondering if anyone has called Wanadoo (Orange) up in the last few weeks asking to leave, and have been offered a special deal to stay...
«134567

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    I have a £17.99 pm 2Mb package with Wanadoo/Orange.
    I spoke to them the other day and after some discussion took up the offer of two free months, whilst keeping the same package.
    That gum you like is coming back in style.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    humfer wrote:
    With Wanadoo at the moment, and whilst distinctly unimpressed with this new 'Orange' relaunch, will continue to pay my £14.99 per month (only interested in basic 1mb broadband) for the next couple of months just to see what Sky or anyone else offers in response to the Talk Talk free broadband for life.

    Just wondering if anyone has called Wanadoo (Orange) up in the last few weeks asking to leave, and have been offered a special deal to stay...

    I agree that the so called Wanadoo to Orange re-launch was pathetic and I'm sure that this free internet has been available on the Orange website for months!

    :mad:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • humfer
    humfer Posts: 1,779 Forumite
    2 free months hey? That interesting - might give them a call to see what they will do. If I can get the same then 12 x 14.99 - 1 x 14.99 averages out at about £12.50 which isn't too bad, although I'm still going to be tempted to go to Talk Talk.....
  • mrJ_5
    mrJ_5 Posts: 1,064 Forumite
    i wouldn't go to either talktalk or tiscali, even if it were free - too many bad opinions from current customers.... slow speeds, poor CS - just to name 2!
  • billymac
    billymac Posts: 142 Forumite
    I got a month free and an upgrade to their Max package which is unlimited downloads (I'm restricted to 512k anyway due to locale) and includes their VOIP talk programme (free calls to UK landlines) and their wireless router for £17.99 per month with no commitment to any longer contract. That package usually is £27.99 per month. Took a few calls though; first few said nothing doing so persevere.
  • Brogen
    Brogen Posts: 5 Forumite
    Just looked at Oranges web page. Its says if you take a £30 moble phone package you get Broadband free. Can anybody thonk of any catches?
    RogTheDodge
  • humfer
    humfer Posts: 1,779 Forumite
    billymac wrote:
    Took a few calls though; first few said nothing doing so persevere.

    Is there a particular number or department to ask for??
  • mrJ_5
    mrJ_5 Posts: 1,064 Forumite
    Brogen wrote:
    Just looked at Oranges web page. Its says if you take a £30 moble phone package you get Broadband free. Can anybody thonk of any catches?

    2 year contract!
  • billymac
    billymac Posts: 142 Forumite
    humfer wrote:
    Is there a particular number or department to ask for??

    The normal customer services department could do nothing; it was only when I said I wanted to leave and was transferred to the department which issued MAC codes (might have been the terminations department) that I got any sense from anybody. Best of luck.
  • humfer
    humfer Posts: 1,779 Forumite
    Just rang up and got a month free of charge. Tried to get a couple but he wasn't shifting, and just talking about giving me the max package for £17.99 (normally £27.99) but I don't use the net to make any benefits of that. Ahh well free month next month and too be honest Wanadoo are pretty good in terms of customer service (by that I mean whenever I phone up your not waiting for ever) so will give them a few more months....Really not to interested in the Talk Talk thing (heard some back things about them + the 18month contract) so its Wanadoo for the forseeable future.
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