We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Tesco misprice policy discussion area part III

Options
As the previous thread had got a bit long and wandered off topic that one has been closed and this new one started.

This thread is for any discussions on the Tesco policy regarding misprices. Please don't post misprice items in this thread but you can chat away to your heart's content here, leaving the other thread just for listing the 'finds'

Any misprices you find should be posted in this thread here

Thanks :)


For new readers:

For clarification SEL stands for Shelf Edge Label

the Tesco policy on signs instore is :-

"And if things don't add up ~ In the unlikely event you are charged a higher price than on the shelf or the product we will refund your money and you can keep the product"

Compare the price per kilo on the pack with the shelf edge label price per kilo and where there is a difference the lowest price must be charged.

Thanks to !!!!!! Dastardly for providing the following information from the DTI website which summarises consumer rights in relation to misleading price indications:

Q1. I was charged a different price for an item at the till to the one that was shown on the shelf, what are my rights?

The Consumer Protection Act 1987 makes it an offence for a trader to give a consumer misleading price indications. In the first instance speak to the trader about the differing prices, if you are not satisfied with the response, contact your local authority trading standards department who enforce the Act and who could bring a prosecution against the trader.

http://www.dti.gov.uk/ccp/topics1/f...eading.htm#faqs
«134567111

Comments

  • bleugh
    bleugh Posts: 1,796 Forumite
    1st to reply!
    money saving my @rse.
    I've spent 10x as much as I would if I had never discovered this website :-)
    :: No Links in signatures please - FM ::
  • highguyuk
    highguyuk Posts: 2,763 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    2nd!!!

    Right, lets start the discussion again.

    My local Tesco (Stafford) didnt have any Valentines breakfast sets?
  • For anyone who's interested, the following link is to a PDF of the Price Marking Order 2004

    http://www.opsi.gov.uk/si/si2004/20040102.htm

    Here's a copy of the Code of Practice for Traders on Price Indications

    http://www.dti.gov.uk/ccp/topics1/guide/pricecodetraders0905.pdf

    Page 17 covers displaying two prices.
  • L_Tee_2
    L_Tee_2 Posts: 79 Forumite
    I got my first R&R yesterday, 007 Xbox game for £32.97 when the poster said the top 15 should be under £29.97. No problems.

    However, I don't want this game - can I go in and exchange it for a Nintendo DS game that's priced at £29.97 or will this cause confusion? I presume I will have to wave the £3 difference in price and not ask for change?
    Tesco Deals Vouchers : £1500 in deals used towards Florida 2010 honeymoon and £318 towards Wedding rings in Goldsmiths - Thanks to all Tesco points savers who helped me along the way! :beer:
  • highguyuk
    highguyuk Posts: 2,763 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    L_Tee wrote:
    I got my first R&R yesterday, 007 Xbox game for £32.97 when the poster said the top 15 should be under £29.97. No problems.

    However, I don't want this game - can I go in and exchange it for a Nintendo DS game that's priced at £29.97 or will this cause confusion? I presume I will have to wave the £3 difference in price and not ask for change?

    I wouldnt if I were you, thats pushing it slightly. Besides, you probably dont have the receipt that they would need to exchange it?

    Maybe try and put it on ebay, trade it in at another store?
  • burnham1
    burnham1 Posts: 858 Forumite
    Part of the Furniture Combo Breaker
    managed to get 4 packs of mars bars today, big ceiling banner stating £1.05 charged £1.18 each and i got 2 of the love hearts mugs, marked 94p charged 97p, r & r no problem in weston
    ADOPT DONT SHOP......🐕🐕🐕🐕
  • zippybungle
    zippybungle Posts: 2,641 Forumite
    Oh poo! No big banners in my local Tesco with the Mars Bar missprice :rolleyes:
    :p Busy working Mum of 3 :wave:
  • Addy
    Addy Posts: 1,896 Forumite
    Oh poo! No big banners in my local Tesco with the Mars Bar missprice :rolleyes:

    None in mine either - but big one on the shelf instead!
  • mhoc
    mhoc Posts: 19,290 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Just wondered if anyone has come across any Tesco stores that are so hot on price checking that there is never a misprice. (I suppose them people can then avoid this store and try another or see it as a challenge and spend a few hours in there armed with lists etc, determinded to find something mispriced even by 1p!)

    So far I have only found one misprice in Crewe Tesco, one of the garlic chickens. In fact the other week everyhting was going the other way, things were scanning at less than the SEL!

    Mary
    “Create all the happiness you are able to create; remove all the misery you are able to remove. Every day will allow you, --will invite you to add something to the pleasure of others, --or to diminish something of their pains.”
  • toadyfrog
    toadyfrog Posts: 918 Forumite
    Tesco's Brent Park have a few x box games with Sel of £32 1 priced at £39.00 and the poster which says under £30.00, so if anyone wants to try it, I would have but they are such buggers in there and couldn't be dealing with arguing today, so good luck if you try.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.