savings on matresses at marshall ward

MyUserNamesTaken wrote: »

You missed the most obvious bit...


They haven't taken the money from pickledtink's bank account. They have reserved the funds in the account pending despatch of the order. However, if they do not despatch the order within a certain time frame, the funds will become available to pickcledtink. So, the money is still in pickledtink's bank account, but pickledtink cannot access it.

well my funds were actually taken from my bank account today,not just pending.

All prices have now been corrected.

Tim_Deegan wrote: »

I doubt very much if this is true. reserving money in bank accounts is only usually done for large purchases. Most retailers do actually take the money within three days of the order being placed.

Also I am no legal eagle, but it doesn't matter what is written in a companies terms and conditions if they dont comply with the law. Many large companies including Paypal have illegal terms and conditions. When challenged legally they usually back down.

Sorry, Tim, but that is not true. It doesn't matter about the size of the purchase, the funds will be reserved then taking upon despatch if the item is not in stock at the time of ordering. The way it normally wors is that the retailer verifies that the funds are available and puts a hold on the amount they require. When the item is despatched, the funds are requested from the bank. If the item is despatched immediately, both the authorisation and request to take the funds are done at the same time. However, if the item is not available immediately, the funds are held until the item is available for despatch. When the item is ready to ship, the retailer requests the funds and sends out the item. That is how it is supposed to work. There are retailers who take the funds even when they don't have stock, but these retailers are in the minority...and people don't particularly like using them (for obvious reasons).

Marshall Ward's T&Cs don't break the law. They have clauses in there relating to mistakes, which covers them.

Thanks to the OP great find

Have ordered 2 trizone supreme medium firm mattress
total cost including delivery (used £10 off code)
£49.10

Now waiting for the cancellation email as they appear to have realised their error...now showing £135.........or delivery of my children's much needed mattressess!

fingers crossed

thanks op

its still showing as being delivered on 11th june in my account and i have not recieved any cancellation emails.

so still a few weeks to wait.
now the price has been corrected will i get it at the £21 or full price?