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savings on matresses at marshall ward

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  • withabix
    withabix Posts: 9,508 Forumite
    Please post as soon as you get one delivered.

    They've still got several weeks to cancel your order, so DO NOT throw your mattress away in anticipation.

    They have cancelled some mis-prices like this before.

    The mattresses are all at the normal price on Littlewoods Direct website, which is normally an identical replication of Marshall Ward in terms of stock and price.
    British Ex-pat in British Columbia!
  • Yargo1
    Yargo1 Posts: 1,047 Forumite
    Debt-free and Proud!
    They have cancelled my order... had mail from them saying:

    Further to your recent order request for a Mattress TC859 order number
    115209188428, please be advised that there was a price error on our
    website and the price shown was incorrect. We are therefore declining your
    order request in accordance with clauses 2.2 and 3.2 please see
    below:

    2.2 When you submit an order to us on our website you will receive a
    'bounce back' confirmatory email of this order saying that we are
    processing your order. You will then receive a second email from us
    acknowledging your order and giving you estimated timescales for delivery. You
    should check both emails for accuracy and let us know immediately if
    there are any errors. Neither of these emails constitute acceptance of the
    order by us. Your order will be accepted by us (and a contract will
    then be formed between us) when we despatch the goods to you. Title to
    the goods will pass to you on delivery.

    3.2 Whilst it is our intention to keep our website up to date and
    error free, product description or pricing errors may occur. If we
    discover such an error after you have submitted an order to us, we will
    contact you prior to accepting your order with the correct details. You may
    then either cancel your order or re-confirm it based on the correct
    information. If we are unable to contact you, we will treat your order as
    cancelled.


    Please see our terms and conditions above, which can be viewed on the
    website help pages.

    Kind Regards

    Emma Graham

    Customer Support
    Marshall Ward
    https://www.marshallward.co.uk
    DEBT FREE - MARCH 2012 - NOW JUST THE MORTGAGE!
    MFW 2012 No.148:£1600 / £450.00
    Mortgage - 102,57.16
  • Yargo1
    Yargo1 Posts: 1,047 Forumite
    Debt-free and Proud!
    as my message above... I paid by debit card., had the conformation..as far as i know that means they have accepted the order at the stated price....any one know if i can go back and persue????
    DEBT FREE - MARCH 2012 - NOW JUST THE MORTGAGE!
    MFW 2012 No.148:£1600 / £450.00
    Mortgage - 102,57.16
  • quidsinquentin
    quidsinquentin Posts: 42,693 Forumite
    Would anyone know the lengths of these matresses???

    Has anyone received theirs yet?
    The atmosphere is currently filled with hypocrisy so thick that it could be sliced, wrapped, and sold in supermarkets for a decent price and labeled, 'Wholegrain Left-Wing, Middle-Class, Politically-Correct Organic Hypocrisy'.
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    I am confused to about what Marshall Ward sizes my mattresses would come under.

    One mattress measures at
    length 6ft 3"
    width 3ft

    the other mattress at
    length 6ft 2"
    width 2ft 11"
    They're both Single size. You'd expect a slight difference between different mattresses. :)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • withabix
    withabix Posts: 9,508 Forumite
    Yargo1 wrote: »
    as my message above... I paid by debit card., had the conformation..as far as i know that means they have accepted the order at the stated price....any one know if i can go back and persue????

    No. It's in their terms and conditions. Don't bother.
    British Ex-pat in British Columbia!
  • hellofreebies
    hellofreebies Posts: 1,085 Forumite
    Yargo1 wrote: »
    They have cancelled my order... had mail from them saying:

    Further to your recent order request for a Mattress TC859 order number
    115209188428, please be advised that there was a price error on our
    website and the price shown was incorrect. We are therefore declining your
    order request in accordance with clauses 2.2 and 3.2 please see
    below:

    2.2 When you submit an order to us on our website you will receive a
    'bounce back' confirmatory email of this order saying that we are
    processing your order. You will then receive a second email from us
    acknowledging your order and giving you estimated timescales for delivery. You
    should check both emails for accuracy and let us know immediately if
    there are any errors. Neither of these emails constitute acceptance of the
    order by us. Your order will be accepted by us (and a contract will
    then be formed between us) when we despatch the goods to you. Title to
    the goods will pass to you on delivery.

    3.2 Whilst it is our intention to keep our website up to date and
    error free, product description or pricing errors may occur. If we
    discover such an error after you have submitted an order to us, we will
    contact you prior to accepting your order with the correct details. You may
    then either cancel your order or re-confirm it based on the correct
    information. If we are unable to contact you, we will treat your order as
    cancelled.


    Please see our terms and conditions above, which can be viewed on the
    website help pages.

    Kind Regards

    Emma Graham

    Customer Support
    Marshall Ward
    www.marshallward.co.uk

    eh...so wouldve thought that they wouldve corrected the mis-price then but it still there!
  • threesacrowd
    threesacrowd Posts: 91 Forumite
    Part of the Furniture Combo Breaker
    sorry to here that orders have been cancelled . i changed my order from the 19.80 one to the trizone plus 33.00 one when i saw it was being tracked as 3ft. i still think 33.00 is a good deal .
  • Snoopy_rules
    Snoopy_rules Posts: 715 Forumite
    Yargo1 wrote: »
    as my message above... I paid by debit card., had the conformation..as far as i know that means they have accepted the order at the stated price....any one know if i can go back and persue????
    I also paid by creditcard, but upon viewing my creditcard online bill the money hasn't even been allocated to them yet.
  • maplegirl2011
    maplegirl2011 Posts: 422 Forumite
    i paid by visa debit card and the money was taken this morning. haven't had any cancellation emails yet.
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