UK's Cheapest Home Phone Calls Provider/MoneySavingExpert.com Discussion

The 'standard' is:

Line rental - BT together Option 1 - pay by DD;
Free E&W UK 01/02 calls - Primus Saver Option 2;
Weekday daytime UK 01/02 calls - call1899.co.uk - 3p connection and 0p/minute;
Calls to UK mobiles - 18185.co.uk - 4p connection and 5p/minute (2p/minute at weekends);
Peak calls to 0870 numbers - 18185.co.uk - 4p connection and 4p/minute;
E&W calls to 0870 numbers - via BT (use 1280 prefix);
084/0871 calls - vial BT at all times (use 1280 prefix).

Sorry, I should've said there are cheaper options from time to time (see posts below re calls to mobiles) but for ease of use (and less likelihood of having to make changes) the above is my 'norm'.

pjala wrote:

Calls to mobiles 2p per minute anytime, using 08444621919.
You don't have to dial an international mobile number, just a normal 07 etc. number.
Orchid have just added it to their router numbers at my request. The hashes after the numbers are pauses.

Whilst the number 0844 462 19 19 might still work,the correct number is
0844 462 23 23 https://www.telediscount.co.uk Bear in mind however this a loss leader service and can be altered at any time.

At Peak Rate https://www.dialaround.co.uk are the cheapest to 0845 numbers 2p a minute.BT are cheapest E&W.

I got 3 e-mails. The first was:

Welcome to Primus Saver Option 2

Dear Mr xxxxxxxx

Account Number: 12345678

Thank you for choosing Primus Saver, the groundbreaking new phone service from Primus, where free calls are the standard.

You have chosen Primus Saver Option 2 - our medium user package, as you tend to use the phone often, but mainly in the evenings and weekends. It gives you the convenience of free local/national evening and weekend calls at no extra cost . For more product information click here.
us Saver Option

Monthly Tariff - Free

Weekends (Local and National) - Free*

Evenings (Local and National) - Free*

Daytime (Local and National)- 2p per min

*Free calls capped to 90 minutes

So that we can continue to pass on these great savings to you we like to keep our service simple by offering e-billing and e-customer care only. You will receive your monthly bill via email, so it is essential you keep us up to date with any change to your email address.

We are now taking care of your Primus Saver application – you won’t have to do a thing - and in a few days we will write to you again with the date on which you can start enjoying the service. When you receive this date you can log onto to your account securely online via this link which will provide you with details of products, rates, billing information and your customer details.

Registered telephone number(s):

012345567890

Over the next few days you may also get a call from BT telling you that joining Primus Saver is a bad idea. This shouldn’t come as a surprise - they have come to rely on the money you were paying them. But remember, all you have done is chosen FREE phone calls and easy to understand savings from Primus Telecommunications.

If you have any more questions about the service, simply submit your query via our online contact page and we will be happy to help.

Welcome to FREE calls!

Yours sincerely,

Christine Byrne
Contact Centre Manager

Customer Service Email:[email="savers@primustel.co.uk"]savers@primustel.co.uk[/email]

* Terms & conditions apply.
For full terms and conditions click here (web link)

The 2nd was re the DD (which, obviously, I won't copy here) and the third was:

Confirmation of Carrier Preselection Order - Primus Saver Option 2

Account Number 12345678

Confirmation of Carrier Preselection Order – Primus Saver Option 2

Dear Mr xxxxxx

Thank you for your request to activate the Primus Saver service. According to your instructions we are pleased to inform you that Primus Saver (Planet Talk Select) with the calling options specified will be activated as detailed below.

Telephone Number 01234567890
Date 02/12/05
Option All Calls

If you have any more questions about the service, simply email our friendly Customer Services team and we will be happy to help.

Welcome to Free calls!

Yours sincerely,

Christine Byrne
Contact Centre Manager

I have to admit, I really like the sentence before the "Yours sincerely" part on each occasion!

Heinz wrote:

However, the question of why that option is not showing on the uswitch website has not been answered.

Heinz: I've been wondering this myself - I want to sign up with Primus, and do it through Quidco, via USwitch. I contacted USwitch to ask them why they're not showing Saver 2 and they said, basically, that their info. is taken straight from the Primus Site. I then contacted Primus and they said that the fault must be with USwitch who hadn't updated their site to show the current Primus offer. So, no further on really. I'm tempted either just to sign up directly with Primus, and forego the cashback that Quidco (via USwitch) promises, or else to go through the USwitch and see just what deal that would end up with from Primus.