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Surly assisstant at millies cookies
Comments
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ovetta2001 wrote: »
I have worked somewhere where the wages start at £4.35 and finish at £12.45 minus managers.
Must be a big queue of people wanting to work there, Over the past few years i've worked in some myself and have friends who've worked in others and my experience has been that, especially in supermarkets the wages for non-managers stretch from £4.35 up to just over £6, It's really bad business sense to pay almost 3 times the wage for one person doing the same job as the lesser paid person, not only because people are always looking to work in these jobs so there's no need to overpay people to make them stay and secondly it must kill the morale of the less experienced employee to see someone being paid so much better for the same job, I can't see any level of experience that could justify such a gap, about 2 weeks into a supermarket job you can be as good as anyone else there.Bought, not Brought0 -
ovetta2001 wrote: »
I have worked somewhere where the wages start at £4.35 and finish at £12.45 minus managers.
Seems rather high? What is that doing? With my general wage rule I was excluding night work/sales bonuses etc which could make a figure that high.
But even if it includes that, that seems very unusual. I think a few here will want to know where it is so they can get a job there to!0 -
well a lot of it is to do do with hourly commission. I currently earn £12 an hour and my friend earns £10. And this is on a bad week tooDebts: Gym £[strike]465.75[/strike] Student account [strike]£1039.88[/strike] Overdraft [strike]£129.00[/strike] Credit Card [strike]£2772.22[/strike] Loan [strike]£6222.01 [/strike]
Total £10628.86 :eek:
All paid off! 10/03/2009 :j0 -
dangeroussports wrote: »If Im getting paid peanuts I'll behave like a monkey.....
I've told a customers 'F**K off' before.
What a nice, polite person you are - your mother must be so proud:rolleyes:0 -
It's quite scary, reading some peoples comments on here - the people who think it's ok to be rude and have no basic manners :mad: .
Sometimes at work I don't feel in a happy, smiley mood, but I do my job and am polite and friendly to my Customers - that is what I am paid for, and also that is how I expect other people to treat me.
OP: I hope you get an apology from Millies Cookies and they look into the matter. If you have taken the trouble to e-mail them, then the very least they should do is send you a reply.
Busy working Mum of 3 :wave:
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when working in customer service, i would ask 'how can i get this resolved as easily as possible'. i might think that someone was being completely annoying and had no basis for their opinion (hmm... i don't know if anyone else can think of an example of that on this thread?!dangeroussports wrote: »sometimes customers are a pain in asre....
How did I used to respond to customers? Before answering I would always ask myself...'would i let them talk to me like that if I werent in this shop working?' if the answer is no then they would get a piece of my mind. I remember this one couple who wound me up and kept pointing their finger and getting more and more red! I gave them a real reason after that!...lol.... oh the good days...
), but you smile and you deal with it. that's what you're paid to do - where i worked, i'd have been sacked for behaviour like yours (and rightly so!)
to the OP - next time, write the name down of the offending member of staff. i'd also always do proper complaints by post rather than online.:happyhear0 -
Maybe but I sure as hell wouldnt bend over and take it right royaly with a smile if they were an idiot.
Why did you?0 -
because i needed the money and couldn't afford to get sacked for being uncessarily antagonistic to people. if you can get someone who is spitting mad to walk away with a situation resolved, everyone wins. it's not about getting cheap insults in or losing your temper - i was usually being shouted at for things that were nothing to do me (shooting the messenger and all that), so you just learn to do your job and shut up...... it's not really all that hard. life is full of plenty of situations where throwing all your toys out of the pram makes things worse in the long term, even if you feel better in the short term. many people would say it's something to do with maturity!dangeroussports wrote: »Maybe but I sure as hell wouldnt bend over and take it right royaly with a smile if they were an idiot.
Why did you? :happyhear0 -
Nothing to do maturity, toys'n'prams.....Sounds like a lack of self respect to me!
I do not like to bend over and get it shoved right royaly for no reason.0 -
its all relevant, did you want the cookie, not really, then let it go, would you do her job, be polite to sarcasm for min wage, prob not, you were sarcastic, you could have turned it round too.... humans... britain..... you could of said, hiya, hello can we order something, I'd like.... she'd no doubt of sprung into smiley I serve cookie mode (it doesnt mean she'd enjoy the job anymore but you could have made the sale mutually pleasurable)
Customer service staff are not servants without human feelings they can get P"d off as easily as the customer, the salary and training level often dictates the cut off points, at millies cookies, you're talking low end tolerence, simple as...0
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