NatWest (merged)

jonun · 22 April 2007 at 10:47PM

hi everyone..
sorry if this has been answered recently..sent my 1st letter off requesting charges back 12 days ago now ..i rang y'day for an update and was told that they have 56 days to get back to me with an offer..should i still send my 2nd letter in or will this just delay the process even more or should i give them the 56 days without hassle from me and take it from there..its for quite a large amount...7500 pound..dont really know what to do for the best..
the whole court thing scares me to death...
many thanks
jo

jayanator · 22 April 2007 at 11:12PM

blackangeluk wrote: »

Hi there

I rang the Fatwest too and they told me there was a letter with full offer of settlement dated 2nd April on the way to me and should take 21 days (no idea why Royal Mail take so long :rotfl: ). I have sent them a 14 day LBA and by the time the 15th day comes, it will be past the 23rd April, so if no news I will issue at Court.

I suspect they have been told to say 56 days to people now but as so many people have said, since when did the Bank give us any leeway with payments? I have managed to clear my overdraft and closed my accounts with them now so I am happy to proceed to Courts if needs be, I have set time limits they have ignored them. I know what they do if I ignore them and their time limits!!

If you want to wait for the 56 days and give them a chance then that is your choice and is probably less stressful than starting proceedings! I have decided that if there is nothing by time my LBA time limit is up I am issuing. I am now getting used to the idea of what I will spend the £300 interest on!!!

Good luck

Sarah

Its funny how there must be 10 times more people going over their overdraft or bouncing cheques every day than there are writing to Natwest to reclaim the unlawful penalty charges but they manage to send out a nice £38 letter quicklyenough so why does it take 56 days to send out the same letter without the word debit on it...:)

Funny how they respond to MCOL claim quicker than 56 days too.....t*ssers

frugalpam · 23 April 2007 at 12:19AM

Quick question - I've a claim against Natwest on MCOL at the moment, which includes interest. When it is concluded and Natwest finally pay up (hopefully!), will the Court work out the interest due to me, as the amount will obviously have increased since I put in the claim?

Thanks
Pam

frugalpam · 23 April 2007 at 11:05AM

frugalpam wrote: »

Quick question - I've a claim against Natwest on MCOL at the moment, which includes interest. When it is concluded and Natwest finally pay up (hopefully!), will the Court work out the interest due to me, as the amount will obviously have increased since I put in the claim?

Thanks
Pam

**bump**

Pam

juliebro · 23 April 2007 at 11:05AM

can anyone tell me how long I should give natwest before I ring them about my statments, I am going in to my third week I rang and requested them and she was nice and told me the charges and asked if that was all and then said she would get them out but not herd anything,
thanks juliebro.

frugalpam · 23 April 2007 at 12:15PM

Maybe Natwest are peeved I'm claiming back charges plus interest plus court fees - they sent me a letter this morning trying to flog me life insurance cover !! :rotfl: :rotfl:

Pam

mercury238 · 23 April 2007 at 1:11PM

jayneg wrote: »

Hi Pam

Your right over it taking a while to go through once with the small claims although I suppose it depends which local cc your claim is with. FatWest defended my claim in March - I wrote to the court asking for a hearing date ASAP due to the stress being caused and received a date yesterday for the 4 July! QUOTE]

I wish I'd cut my losses on the court fees and interest and accepted natwest's offer now. My claim has been with the local court for 9 WEEKS and still no sign of a hearing date

Caerllan · 23 April 2007 at 1:52PM

Hi, Apologies for a pretty basic question but can anyone tell me where I send my first letter, is it to my local branch or Nat West Customer Relations?

janeydon_2 · 23 April 2007 at 2:00PM

Hi can somebody please tell me what I should do now. I have sent the court letter to my bank Nat west and I waited 14 working days but had no reply so I sent the final warning letter and 7 working days is up today but I have still had no response, should I phone the bank? I hand delivered the letters so they can not say they have not received them. I am claiming back £423.00 in charges I did not ask for the interest on these charges. What should I do now? regards Janeydon

lesleyspain · 23 April 2007 at 2:42PM

southernscouser wrote: »

Hi taken!

I took Natwest all the way through Moneyclaim and ended up getting the full amount, plus interest, and court fee paid to me about 5 days before the deadline was up. I'd say stick with it but the only thing that concerns me is the amount you are claiming! :think:

You can only claim up to £5k in a small claims court. Are these charges all on the same account or different ones. If different ones that start proceedings for all of them, if it's the same account I'm afraid I don't know what to advise!

Thanks for the advice we took a court order out on moneyline link and right when we were about to take the judgement link they offered us half the amount and threatened to close the account if we dont take it. We were wondering what to do next whether to accept but after reading your comments I think we will stick with it. :T

NatWest (merged)

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